T-SB-0119-20

December 11, 2020

Premium Audio Navigation Map Update Process
Service
Category

Audio/Visual/Telematics

Section

Navigation/Multi Info Display

Market USA

Applicability
YEAR(S)

MODEL(S)

2019

Avalon, Avalon HV, C-HR,
Camry, Camry HV, Corolla
Hatchback, Mirai, RAV4,
Sienna

2020

Avalon, Avalon HV, Corolla,
Mirai, Sienna

2018

Camry, Camry HV, Mirai

ADDITIONAL INFORMATION

SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0047-19.
 The Required Tools & Equipment, Dynamic Navigation Update, and Embedded Navigation
Update sections have been updated.
Service Bulletin No. T-SB-0047-19 is obsolete and any printed versions should be discarded.

© 2020 Toyota Motor Sales, USA

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T-SB-0119-20

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Premium Audio Navigation Map Update Process
Introduction

Some 2018 – 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic
Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points
of interest, and system software. The SST is used with applicable vehicles to deliver the update;
however, the process for generating license keys differs from previous generations.
Before attempting to perform a map update, the head unit’s expiration date must be checked.
If the expiration date is still valid, a license key may be generated without the use of an activation
card number. Updating the maps without the use of an activation card number is considered an
Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the
duration of telematic map services. If the head unit’s expiration date is expired, or is expiring within
the next 90 days, it should be recommended to the customer to purchase an activation number.
Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This
Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic
map services for a period of two years from the day that the Dynamic Navigation Update
is performed.
Activation card numbers are provided in an activation card number pamphlet available through the
normal parts ordering system. Follow the process in this bulletin to perform the update.

NOTE
Map data is released once each year through the shipment of an SST USB flash drive to each dealer.
The SST MUST be stored in the SST cabinet to ensure it can be easily found.

© 2020 Toyota Motor Sales, USA

T-SB-0119-20

December 11, 2020

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Premium Audio Navigation Map Update Process
Introduction (continued)

Perform Embedded
Navigation Update.

Perform Dynamic
Navigation Update.

Go to pg. 10.

Go to pg. 4.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

–

–

–

–

© 2020 Toyota Motor Sales, USA

T-SB-0119-20

December 11, 2020

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Premium Audio Navigation Map Update Process
Parts Information
PART NUMBER

PART NAME

QTY

86271-HDD09-00

NAV ACN Card V.20.00

1

Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

USB Drive Navigation Update – AWTEC*

TLAW-SD017-20F

1

*Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.

Dynamic Navigation Update

1. Search TIS for ANY available firmware updates for the selected model and model year.
Complete the firmware update(s) BEFORE installing the map data.
2. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
NOTE
 Vehicles WITHOUT Smart Key system:
Turn the ignition key to the ON position.
 Vehicles WITH Smart Key system:
Press the Engine Start Stop switch two times with the brake pedal released.

3. Select the Map button on the navigation
head unit.

Figure 1.

© 2020 Toyota Motor Sales, USA

T-SB-0119-20

December 11, 2020

Premium Audio Navigation Map Update Process
Dynamic Navigation Update (continued)

4. Select the Map Options icon on the
navigation screen.

Figure 2.

5. Select Map Data on the
Map Options menu.

Figure 3.

6. Record the old map date (YYYYMMD) and
expiration date from the navigation screen.

Figure 4.

7. Select Legal Info.

Figure 5.

© 2020 Toyota Motor Sales, USA

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Premium Audio Navigation Map Update Process
Dynamic Navigation Update (continued)

8. Record the map update ID.

Figure 6.

9. Login to TIS.
10. Log into the Navigation Update Wizard.

Figure 7.

A. Select the TIS tab.
B. Select the Diagnostics tab.
C. Select the Navigation tab.
D. Re-enter your password.
E. Select Login.

11. Select AWTEC from the Select Navigation
Manufacturer dropdown menu.

Figure 8.

12. Enter the vehicle’s VIN and head unit
expiration date.
NOTE
It is recommended to perform a
Dynamic Navigation Update under the
following conditions:
 The expiration date is expired.
 The expiration date will expire in 90 days
or less.
 The customer would like to continue the
dynamic navigation system for a period of
two years from the date of the update.

© 2020 Toyota Motor Sales, USA

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Premium Audio Navigation Map Update Process
Dynamic Navigation Update (continued)

13. Enter the activation card number from the
inside of the pamphlet (obtained from the
parts department).

Figure 9.

14. Select Submit.

15. Enter the navigation data into the
Navigation Update Wizard form.

Figure 10.

A. Select the correct USB part number
(found on the SST packaging, starts
with “TLAW”).
B. Input the map update ID into TIS
(without hyphens).
C. Input the old map date into TIS using
the following format: YYYYMMD
(without hyphens).
D. Enter the VIN.
E. Enter the repair order number.
F. Enter the expiration date.
G. Select Submit.
16. Check off each item AFTER confirming
that it is correct. If ANY of the information
is incorrect, select the back button.

Figure 11.

17. Select Confirm.

© 2020 Toyota Motor Sales, USA

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Premium Audio Navigation Map Update Process
Dynamic Navigation Update (continued)

18. Note the license key that is generated.