NHTSA ID Number: 10185486
Manufacturer Communication Number: 591251
TSB/Document Date: 2021-01-11
Summary
The software in the controller for the solar panel may not be programmed correctly. This can result in the solar panel to shut down when darkness appears and will not turn back on.
TECHNICAL SERVICE BULLETIN
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
Technical Service Bulletin: 59-1251
,
O
Integrity
O
Safety
O
Quality
O
Customer Service
12/8/2020
This Notice applies to your vehicle VIN listed above.
Dear Forest River
Customer:
Forest River is alerting you to an issue involving certain 2021 Vibe travel trailer Recreational Vehicles. Please see the information
below, which describes the issue and provides you with details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
The software in the controller for the solar panel may not be programmed correctly. This can result in the solar panel to shut down when
darkness appears and will not turn back on.
OWNERS: WHAT SHOULD YOU DO?
Please contact your dealer and request a service appointment to schedule the free repair as soon as possible. The vehicle Owner is
responsible for arranging to have the work completed. Please state you have been notified by Forest River of the issue and provide the
TSB number (located at the top of this page) to the dealership. It is also helpful to give the dealership a copy of this letter when you
take your vehicle in for the repair.
You may visit www.forestriverinc.com to search for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .2 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you
for a later date to fit into their regular service schedule.
DEALERS: WHAT SHOULD YOU DO?
Remedy Instructions are located on Dealer Connect. Part kit # F100227505
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 296-2084
DEALER REPAIR CODES: Dealer Connect
TSB NUMBER
59-1251
REPAIR
CODE
SB-598-01-00-003854
DESCRIPTION
REPLACE SOLAR PANEL CONTOLLER
ALLOWABLE
HOUR(S)
.2 HRS
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this service bulletin, you may be eligible for a refund of previously paid
repairs. Refunds will only be provided within the scope of this Technical Service Bulletin.
Please send the service invoice to the following address:
Vibe
Forest River, Inc.
Attn: WARRANTY MANAGER
411 CR 15
Elkhart, IN 46516
Sincerely,
Forest River, Inc.
Engineer
Office of Corporate Compliance
Page 1 of 1
TECHNICAL SERVICE BULLETIN 59-1251 REMEDY INSTRUCTIONS
Make(s):Vibe Travel Trailers
Model(s):See below
Model Year(s): 2021
Concern: Solar Panel Controller has faulty
software that will cause the solar panels to
not charge the system.
Repair Code: SB-598-01-00-003854
Allotted Time: 0.2 hrs.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: No
Prior Authorization Required: Yes
Part(s) Number: F100227505
Part(s) Return: Yes
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and
Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from
shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in
electrocution, fire or other personal injury, property damage and/or death.
MODELS INVOLVED:
2021 Vibe models VBT18RB, VBT21BH, VBT24X, VBT25RK, VBT26BH, VBT26RK, VBT28BH, VBT28RB, VBT28RL,
VBT29BH, VBT31ML, VBT32BH, VBT32MS, VBT33BH, VBT33RK & VBT34BH manufactured between August 27, 2020
and October 14, 2020.
TOOLS REQUIRED:
•
Phillips Screw Driver
PARTS NEEDED:
•
Part Number F100227505 – Furrion Solar Charger, 25A Wall Mount, Black
REPAIR PROCESS:
1. Locate the solar panel controller in the front compartment on the off-door side.
2. If the controller has a white dot at the top right of the controller, do not continue. The controller has already been
updated with the correct software.
Page 1 of 3
TECHNICAL SERVICE BULLETIN 59-1251 REMEDY INSTRUCTIONS
Make(s):Vibe Travel Trailers
Model(s):See below
Model Year(s): 2021
Concern: Solar Panel Controller has faulty
software that will cause the solar panels to
not charge the system.
Repair Code: SB-598-01-00-003854
Allotted Time: 0.2 hrs.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: No
Prior Authorization Required: Yes
Part(s) Number: F100227505
Part(s) Return: Yes
3. Remove the four (4) screws holding controller to the wall. Set aside screws to reuse when installing new
controller.
4. Remove controller by pulling up from base.
5. Install new controller by snapping it firmly into place.
Page 2 of 3
TECHNICAL SERVICE BULLETIN 59-1251 REMEDY INSTRUCTIONS
Make(s):Vibe Travel Trailers
Model(s):See below
Model Year(s): 2021
Concern: Solar Panel Controller has faulty
software that will cause the solar panels to
not charge the system.
Repair Code: SB-598-01-00-003854
Allotted Time: 0.2 hrs.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: No
Prior Authorization Required: Yes
Part(s) Number: F100227505
Part(s) Return: Yes
6. Secure with the four (4) screws. If controller is connected properly, yellow light will be illuminated. When light hits
the solar panel and charging begins, the light will flash green. When fully charged, the light will be solid green. If
the light is red, it is not charging at all.
Page 3 of 3
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 591251
Replacement Service Bulletin Number:
MFR Communication Date: 2020-12-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.