Classification:

Reference:

HA19-003a

Date:

NTB20-090a

December 17, 2020

2014-2020 ROGUE; HVAC BLOWER NOISY OR
WATER DRIPS ON DRIVER SIDE CARPET
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES: 2014-2020 Rogue (T32)
2017-2019 Rogue Hybrid (T32H)

IF YOU CONFIRM
The customer states the HVAC blower is noisy
OR
Water is dripping on the driver side carpet after going through a car wash.

ACTION
Refer to REPAIR OVERVIEW on page 2.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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REPAIR OVERVIEW

If water is dripping on the
driver side carpet after
going through car wash:

If the HVAC blower
is noisy:

Remove the blower motor and
clean out all foreign debris

Remove the cowl top cover
and front wiper drive
assembly, and clean out all
foreign debris in the cowl area

Install the COVER-AIR INTAKE
(See PARTS INFORMATION)

Is the vehicle equipped
with wiper pivot filters?
No

Yes

Install the
wiper pivot filters
(See PARTS INFORMATION)

Reassemble the vehicle

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NTB20-090a

SERVICE PROCEDURE

1.

For vehicles with a noisy HVAC blower, remove the blower motor, clean out all foreign
debris and then reinstall it. If there was no customer comment of noise, skip to step 2.


2.

Remove the cowl top cover and front wiper drive assembly.


3.

Refer to the Electronic Service Manual (ESM): Section VENTILATION, HEATER
& AIR CONDITIONER > VENTILATION SYSTEM > REMOVAL AND
INSTALLATION > BLOWER MOTOR.

Refer to the ESM: Section DRIVER CONTROLS > WIPER & WASHER >
REMOVAL AND INSTALLATION > FRONT WIPER DRIVE ASSEMBLY.

Clean out all foreign debris in the cowl area and the area around the HVAC intake
where shown in Figure 1.

Area to be
cleaned

HVAC
intake

Figure 1

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NTB20-090a

4.

Remove the tab, shown in Figure 2 and Figure 3, from the COVER-AIR INTAKE (see
the PARTS INFORMATION on page 7). Figure 4 shows the COVER-AR INTAKE with
the tab removed.

COVER-AIR INTAKE

Figure 2
After

Before

Tab

Figure 3
5.

Tab
removed

Cut here

Figure 4

Apply SEALER – REAR COM (Butyl tape seal) to the COVER-AIR INTAKE as shown
in Figure 5 (see the PARTS INFORMATION on page 7).

Butyl tape seal
COVER-AIR INTAKE

Figure 5

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NTB20-090a

6.

Clean the surface around the HVAC intake, where shown in Figure 6, with 90%
isopropyl alcohol.

Clean
this area

Figure 6
7.

Install the COVER-AIR INTAKE to the HVAC intake:
a. Insert the larger hooks of the COVER-AIR INTAKE onto the lower edge of the
HVAC intake opening, and then slide the COVER-AIR INTAKE down to engage
them.
b. Snap the small clips into the top edge of the HVAC intake opening by pressing
the COVER-AIR INTAKE toward the rear of the vehicle. Once installed, the
opening of the COVER-AIR INTAKE should face upward.
NOTE: 90% isopropyl alcohol can be sprayed onto the butyl tape seal to allow the
COVER-AIR INTAKE to be quickly positioned, before the butyl tape seal adheres to
the HVAC intake surface.
Orientation
when installed

Small
clips

Large
clips

View is from bulkhead looking toward front of the vehicle
Figure 7
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NTB20-090a

8.

Install a wiper pivot filter on each wiper pivot, if not already equipped (see Figure 8).


9.

See the PARTS INFORMATION on page 7.

Reassemble the vehicle in reverse order of disassembly.
Make sure to install both wiper pivot filters. If the wiper pivot filters are not
installed, debris may enter the HVAC blower inlet and cause the blower motor to be
noisy.

Pivot filters

Figure 8

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NTB20-090a

PARTS INFORMATION
DESCRIPTION

(1)
(2)

(3)

COVER-AIR INTAKE
COVER-WIPER PIVOT COVER
(Wiper pivot filter)
SEALER – REAR COM (2) (3)
(Butyl tape seal)
If needed.

PART NUMBER

QUANTITY

66852-7FH0A

1

28857-9TG0A

2 (1)

B6EEC-89915

As needed

SEALER – REAR COM must be used on all warranty related repairs. For all nonwarranty repairs, SEALER – REAR COM is recommended, but an equivalent product
may be used.
One unit repairs two vehicles, see EXPENSE CODE.

CLAIMS INFORMATION
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Install HVAC Intake Blocker
BX7GAA
ZQ
53
0.5
OR
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Remove Blower Motor Debris & Install HVAC
BX7HAA
ZQ
53
0.8
Intake Blocker

EXPENSE CODE
EXPENSE CODE
009

DESCRIPTION
SEALER – REAR COM

MAX AMOUNT
$21.00

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

December 9, 2020

NTB20-090

Original bulletin published

December 17, 2020

NTB20-090a

CLAIMS INFORMATION revised, and a footnote
was removed from PARTS INFORMATION

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NTB20-090a