NHTSA ID Number: 10185378
Manufacturer Communication Number: SRP 20-031
TSB/Document Date: 2021-01-09
Summary
Instructions to install generator plenum when reported generator is overheating.
Generator Plenum Installation
Bulletin Type:
SRP
Bulletin #(s):
20-031
Job Code(s):
0301083
Flat Rate(s):
Publication Date:
Make(s):
Model(s):
.5 Labor
** If affected unit has warranty remaining, submit
your claim following the normal process.
Model Year(s):
Incident:
Generator Overheating
Affected Units:
Jayco Precept Prestige
Jayco Precept
Entegra
Emblem
Entegra Vision
Entegra
Vision XL
Parts List:
Misc. Tools & Supplies:
January 2021
Jayco Class A
Entegra
Class A
Jayco Precept Prestige
Jayco Precept
Entegra Emblem
Entegra Vision
Entegra Vision XL
2020-2021
Parts Needed Per Model:
2” Generator Plenum (Jayco
Part # 2016574)
Jayco
Precept Prestige Class A
Entegra Emblem Class A
5” Generator Plenum (Jayco part # 2016573)
Jayco Precept Class A
Entegra
Vision Class A (N/A for M3AX-26X Floorplan)
Entegra
Vision XL Class A
All models Need:
(1) - Generator Close-off Angle (Jayco part # 2017984)
(1) - 3’ foam tape (Jayco part # 0181972)
(12) - ¼” self-tapping screws (Jayco part # 0173766)
Screw gun with a ¼” socket
Isopropyl Alcohol and a shop rag
SRP 20-031_Generator Plenum Installation
January 2021
Page 1 of 4
INSPECTION
Confirm that the generator is overheating. If the generator is overheating inspect the unit for the
generator plenum. If the unit does not have the generator plenum installed, proceed to the repair
instructions.
INSTRUCTIONS
Repair Time: ½ hour
Installing the close-off angle
1. Access the generator through the
access door. Locate the gap between
the generator frame and the door
frame.
2. Center the close-off angle with the
pre-drilled screw holes on the top of
the generator frame. The (side) of
angle should be directed down and
against the door frame.
Generator
frame
Pre-drilled
hole
Angle side
SRP 20-031_Generator Plenum Installation
January 2021
Page 2 of 4
3. Install (1) self-tapping screw at each end of the
angle in the pre-drilled hole.
Installing the Generator Plenum
1. Clean the top and sides of the generator
plenum with isopropyl alcohol. Allow the
area to dry. Apply foam tape to the top
(back and sides) of the plenum.
Foam
tape
2. Locate the generator intake
screen under the generator.
Center the plenum over the
intake screen with the opening
towards the outside of the unit.
SRP 20-031_Generator Plenum Installation
January 2021
Page 3 of 4
3. Place the front of the plenum
against the sidewall of the unit.
Install (2) self-tapping screws on
each end of the plenum in the
pre-drilled holes. Install (4) selftapping screws in the pre-drilled
holes on the back of the plenum.
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
SRP 20-031_Generator Plenum Installation
January 2021
Page 4 of 4
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TSB/Document ID: SRP 20-031
Replacement Service Bulletin Number:
MFR Communication Date: 2021-01-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR
MFR Component System:
MFR Component Subsystem:
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