JLRTB02059NAS1 Service Bulletin/Repair Instructions

12/4/2020
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JLRTB02059NAS1
TECHNICAL BULLETIN

04 DEC 2020
© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional

Technicians with the knowledge, tools, and equipment required to do the job properly and

safely. It informs these Technicians of conditions that may occur on some vehicles, or

provides information that could assist in proper vehicle service. The procedures should not

be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition

described aﬀects your vehicle. Contact an authorized Land Rover service facility to

determine whether this bulletin applies to a speciﬁc vehicle.

INFORMATION
SECTION:
412-01A

SUBJECT/CONCERN:
Incorrect Operation of Climate Control Air Distribution

AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Discovery (LR)
2020
413208-434784
Nitra (Slovakia)
Defender (LE)
2020
000252-000954
Nitra (Slovakia)
MARKETS:
NORTH AMERICA
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CONDITION SUMMARY:
NOTE:

Airﬂow through the windshield demist vents is not aﬀected by this concern.
SITUATION:

The customer may experience one or both of the following symptoms:

• No airﬂow through the front face vents when set to 'face' only but airﬂow operates

correctly when set to 'face and feet'.

• Airﬂow to feet is always present.

These symptoms may be experienced on the le or the right sides individually but also both

sides at the same time.
CAUSE:

The airﬂow distribution doors become locked.
ACTION:

Follow the instructions below.

PARTS:
PART NUMBER
DESCRIPTION
QUANTITY
Discovery vehicles with full Thin Film Transistor (TFT) Instrument Panel Cluster (IPC) only

LR007641
Retainer
2
Discovery vehicles with partial TFT IPC only

LR059799
Retainer
2
Adhesive foam pad
2
All vehicles

LR149627
WARRANTY:
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NOTES:

Repair procedures are under constant review, and therefore times are subject to

change; those quoted here must be taken as guidance only. Use TOPIx to obtain

the latest repair time.

The JLR claims submission system requires the use of causal part numbers. Labor

only claims must show the causal part number with a quantity of zero.

SRO
TIME

(HOURS)
CONDITION

CODE
CAUSAL

PART
Discovery - JLRTB - Install adhesive

foam pad
99.01.32
1.3
42
LR149627
Defender - JLRTB - Install adhesive

foam pad
99.01.32
0.9
42
LR149627
DESCRIPTION
NOTE:

Normal Warranty procedures apply.

SERVICE INSTRUCTION:
NOTES:

This procedure contains some variation in the illustrations depending on the

vehicle speciﬁcation, but the essential information is always correct.

This procedure contains illustrations showing certain components removed to

provide extra clarity.
All Vehicles

1.
Make sure the front airﬂow distribution is set to 'face' before continuing to the next

step.
2.
Disconnect the startup battery ground terminal (see TOPIx Workshop Manual

section 414-00: Battery and Charging System - General Information - General

Procedures).
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3.
Remove the instrument panel lower trim for access (see TOPIx Workshop Manual

section 501-12: Instrument Panel and Console - Removal and Installation Instrument Panel Lower Trim).
Discovery Vehicles Only

4.
Remove the lower glovebox for access (see TOPIx Workshop Manual section 50112: Instrument Panel and Console - Removal and Installation - Lower Glovebox).
Defender Vehicles Only

5.
Remove the glovebox for access (see TOPIx Workshop Manual section 501-12:

Instrument Panel and Console - Removal and Installation - Glovebox).
All Vehicles

6.

Remove the le footwell air duct.

Disconnect the electrical connector.

Remove the screw.
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7.

Remove the right footwell air duct.

Disconnect the electrical connector.

Remove the 2 screws.

8.

The illustration shows a distribution door in the 'closed/up' position. If a distribution

door is in the 'open/down' position, carefully manually close the distribution door.
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9.

Remove the protective backing from 1 adhesive foam pad.
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10.
NOTE:

Make sure the adhesive side of the foam pad is pointing down


Install the adhesive foam pad into the le foot duct outlet.
1. Fully insert the adhesive foam pad until it is ﬂush with the outside edge of the

duct outlet.

2. Align the edge of the adhesive foam pad with the edge of the duct outlet.

3. Apply ﬁrm pressure across the whole adhesive foam pad to secure it to the

bottom of the duct outlet.
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11.

Remove the protective backing from the other adhesive foam pad.
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12.
NOTE:

Make sure the adhesive side of the foam pad is pointing down


Install the adhesive foam pad into the right foot duct outlet.
1. Fully insert the adhesive foam pad until it is ﬂush with the outside edge of the

duct outlet.

2. Align the edge of the adhesive foam pad with the edge of the duct outlet.

3. Apply ﬁrm pressure across the whole adhesive foam pad to secure it to the

bottom of the duct outlet.

13.
To install, reverse steps 2 to 7.
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