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NHTSA ID Number: 10185136

Manufacturer Communication Number: PIWIS2001at

TSB/Document Date: 2021-01-05


Summary

Information on PorscheeBay logo PIWIS Tester update #39.900.030


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TSB/Document ID: PIWIS2001at

Replacement Service Bulletin Number:

MFR Communication Date: 2020-12-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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Technical Support

PIWIS Tester III Online Update 39.900.030

PIWIS2001at USA Only

Attention: General Manager/Service Manager/Service Technician
Information: New Version 39.900.030

PIWIS Tester III Online Update 39.900.030
Designation:

PIWIS Tester III Online Update 39.900.030

Part Number:

N/A

Tool Number:

N/A

Use:

Update of PIWIS Tester III

Classification:
Price:

Free of charge, included in the annual usage fee for
PIWIS Tester licenses.

Important Notes
Important!
This software is only intended for use on PIWIS Tester III (tool no. 9900) and cannot be installed on PIWIS Tester II (tool no.
9818 and 9819).

Note!
Regarding handling of the proprietary PorscheeBay logo PIWIS Tester III software, we refer to Article 6 - “Transfer for use and assigned of rights
of use” - of the PIWIS Purchase and License Agreement, in particular the ban on duplicating the software or making it available to third
parties.

AfterSales

Dec 14, 2020
Page 1 of 6

PIWIS Tester III Online Update 39.900.030

Technical Support
PIWIS2001at USA Only

PIWIS Tester III Online Update 39.900.030
Caution!
Download must not be interrupted!
Important!
> During the entire update process, the PIWIS Tester III must not be disconnected from the power supply!
Installation of the software update via SD card (when available)
1. Connect PIWIS Tester III to an external power supply and start it.
2. Insert setup data medium into the drive.
3. Start installation using menu item “Tools --> Update” on the PIWIS user interface.
4. After successful installation, PIWIS Tester III will be restarted.
Installation of the software update via Online Update (when available)
Important: The download process is performed automatically as soon as an online connection is available1.
Select “Online update” in the “Tools” menu to view the current download status. Installation of the releases must be started manually by
pressing the “Start installation” button.
2

Prerequisite: PPN PIWIS Tester registration must have been carried out successfully.

1. Connect PIWIS Tester III to an external power supply and start it.
2. Start installation using menu item “Tools - Online Update” on the PIWIS user interface.
3. After successful installation, PIWIS Tester III will be restarted.
Download is complete.
Types of PIWIS Tester III Release Updates
There are 2 types of updates. The online update and the SD card update complete). The complete updates will continue to be distributed
only on update SD cards.
Complete update – Complete updates are used to update the Tester to the most recent version.
The diagnostic software and the basic system features are completely re-installed.
Online update – The online update contains delta versions of the relevant application on the Tester. The update process runs until all
online update releases are installed.
Note: The release designation is merely a version number. It is not possible to tell from the release designation whether it is a complete
update or an online update package.

AfterSales

Dec 14, 2020
Page 2 of 6

PIWIS Tester III Online Update 39.900.030

Technical Support
PIWIS2001at USA Only

PIWIS Tester III Online Update 39.900.030

Release

Available as
Download from PiUS

Available as
Online Update

Required installation sequence to install desired release
(after recovery or on a new Tester)

39.600.000, .010, .015 &
.016
39.600.020

No

Yes

SD card update 39.500, then online update 39.600, .010, .015 & .016

No

Yes

SD card update 39.500, then online update 39.600.020

39.600.030 & .040

No

Yes

SD card update 39.500, then online update 39.600.030 & .040

39.600.051

No

Yes

SD card update 39.500, then online update 39.600.051

39.600.060

No

Yes

SD card update 39.500, then online update 39.600.060

39.600.070

No

Yes

SD card update 39.500, then online update 39.600.070

39.700.000, .010 & .012

Yes

Yes

SD card update 39.700 from the Pius tool

39.700.020

No

Yes

SD card update 39.700, then online update 39.700.020

39.700.030

No

Yes

SD card update 39.700, then online update 39.700.030

39.700.040

No

Yes

SD card update 39.700, then online update 39.700.040

39.700.045

No

Yes

SD card update 39.700, then online update 39.700.045

39.750.000

No

Yes

SD card update 39.700, then online update 39.750.000

39.750.010

No

Yes

SD card update 39.700, then online update 39.750.010

39.800.000 & .010

Yes

Yes

SD card update 39.800 from the Pius tool

39.800.020

No

Yes

SD card update 39.800, then online update 39.800.020

39.800.030

No

Yes

SD card update 39.800, then online update 39.800.030

39.800.035 & .040

No

Yes

SD card update 39.800, then online update 39.800.035 & .040

39.850.000 & .005

No

Yes

SD card update 39.800, then online update 39.850.000 & .005

39.850.010 & .015

No

Yes

SD card update 39.800, then online update 39.850.010 & .015

39.850.020

No

Yes

SD card update 39.800, then online update 39.850.020

39.900.000, .010, .015 &
.017
39.900.020

Yes

Yes

SD card update 39.900 from PIUS tool, then online update .010, .015 & .017

No

Yes

SD card update 39.900, then online update 39.900.020

39.900.030

No

Yes

SD card update 39.900, then online update 39.900.030

The right-hand column specifies which release SD card or online update releases must installed in which order in order to obtain the
desired release on the Tester. This applies particularly in case of a recovery or a new Tester.
Further information:
• The current base level software to use when restoring the PT3G is 39.900
• Essentially, it is only possible to update from an older release to a newer release.
• During the update, the system may automatically install intermediate releases before installing the final release. Example: If the Tester
is updated from release 39.300 to 39.400, the system automatically installs release 39.300 first, then the final release 39.400. If the
“required installation sequence” includes an online update, the information is applicable only if a newer online update is not already
available. Updates are always installed up to the newest available online update.

AfterSales

Dec 14, 2020
Page 3 of 6

PIWIS Tester III Online Update 39.900.030

Technical Support
PIWIS2001at USA Only

PIWIS Tester III “Recovery” using the BIOS
When you switch on PIWIS Tester III, a “Recovery” can be performed using the BIOS. This process resets the original image, including
the XP operating system and the PIWIS Tester III basic system features. The resultant system state is the basic system without
diagnostic content.
The Recovery process causes the system’s configuration data (e.g. network configuration, proxy settings, PPN certificate) to be lost
and as a result, the configuration parameters must be re-entered. After the Recovery process, a SD card of release version V2.000
or higher must be performed. The configuration must then be reset under “Settings - Network configuration”. Since the certificate is
no longer installed on the system, your PPN Coordinator can arrange for it to be made available for download again. You do not need
to apply for a new certificate. The imprint and boot password can be retained.
To perform the Recovery, restart PIWIS Tester III and press F2 during the boot process (PorscheeBay logo logo appears). Then enter the
password “Porsche911” (the P in PorscheeBay logo is uppercase), switch to the “Exit” tab, select “Repair your Computer” and then press
“Enter”. The Recovery process starts immediately (and takes approx. 35 min.). Press “Enter” when the Recovery is complete. PIWIS
Tester III restarts again. Select “Yes” to confirm the “Restore your Previous Data” dialog box. This saves the imprint as well as other
files you have created (e.g. screenshots, logs).

Online update, online teaching functions, PPN access, license update and data transfer
The “Online update”, “Online teaching functions”, “PPN access”, “License update” and “VAL data return” functions can only be run if
the network settings and any proxy settings that are used were set correctly and if a valid PC certificate was installed successfully
on PIWIS Tester II. The user must have PPN access and must be allocated to the certificate.
Note!
Please carry out the described configuration soon and in good time before the next online update release becomes available.

AfterSales

Dec 14, 2020
Page 4 of 6

PIWIS Tester III Online Update 39.900.030

Technical Support
PIWIS2001at USA Only

New Features
PIWIS Tester III software online updates are available.

AfterSales

Dec 14, 2020
Page 5 of 6

PIWIS Tester III Online Update 39.900.030

Technical Support
PIWIS2001at USA Only

General Information
Ordering process
* For ordering tools identified with a prefix of T, VWeBay logo, VAS, VAG or a four digit tool number (Ex. 3438) please login to porscheeBay logo.snapon.
com for ordering
* For ordering tools with a prefix of 000 721, PNA or 918 721 please login to POLARISeBay logo (PPL) to order tools.

Workshop Equipment Classification

Contact person

Servicing and maintenance

E-mail: askthetoolguy@porscheeBay logo.us

Replacement of units and assemblies

All AfterSales Circulars can also be found at:

Disassembly of units and assemblies
Tool rental
Body & Paint

• PPN
• AfterSales
• Workshop
• Special Tools & Equipment

High-voltage

All prices are subject to change without notice

©2020 PorscheeBay logo Cars North America, Inc.

AfterSales

Dec 14, 2020
Page 6 of 6

1


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