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NHTSA ID Number: 10185121

Manufacturer Communication Number: No. 1801.3

TSB/Document Date: 2021-01-05


Summary

Advanced Technical information on brake squeal on all PorscheeBay logo vehicles.


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TSB/Document ID: No. 1801.3

Replacement Service Bulletin Number:

MFR Communication Date: 2020-12-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES

MFR Component System:

MFR Component Subsystem:


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4

Advanced Technical Information

All
1801.3 4636

Brake Squeal

Binder - Advanced Technical Information
This bulletin replaces bulletin Group 4,
#1801.2, dated 10/27/2020.

Attention:

Service Managers/Service Technicians

Vehicle Type:

All

Model Year:

All

Concern:

Customer reports that vehicle brakes squeal.

Information:

Understanding brake squeal, addressing the concern and warranty claiming requirements

Customer
Information: Remember that brake squeal is a normal result of different factors acting upon the brake system
and does not constitute a defect.
• Normal brake noises, such as squeal, occur under a narrow set of operating conditions.
• An example would be low speed, light brake pedal application.
• Abnormal brake noises occur under wider operating conditions.
• An example would be during light or heavy braking at any speed or temperature
Warranty Note:

No defect Found: In the interest of customer satisfaction and to support proper analysis for brake
noise concerns, additional labor time for test drive and verification to assure the customer that there
are no safety or performance issues associated with the brake noise will be reimbursed under
warranty (page 17).
Warranty Defect Determined: If a warranty defect is determined, additional time for the required
documentation to support the failure as outlined in this bulletin will be reimbursed. This additional
test drive, verification and documentation is required for all brake squeal claims reimbursed
under warranty” (page 17).
The
customer may also refer to the Owner’s Manual section on Driving and Driving Safety regarding
brake squeal.
Disclaimer
PorscheeBay logo

vehicles have high performance brake systems. Due to the stresses to which PorscheeBay logo
vehicles are oftentimes subjected, PorscheeBay logo vehicles presented for brake service may exhibit exceptional wear at earlier than expected times compared to wear found typically on other vehicles. All
the conditions described below are the result of normal brake system wear and are therefore not
warrantable.

AfterSales

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Reference:

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1801.3

Advanced Technical Information

There is a book published by the Society of Automotive Engineers that may be a helpful tool with
customers that are more academic thinkers.

Disc brake squeal: Mechanism, Analysis, Evaluation, and Reduction/Prevention /[edited by] Frank

Chen, Chin An Tan, and Ronald L. Quaglia. SAE)
www.SAE.org
Quote from Text:

“However, disc brake squeal remains an elusive problem, and there is not yet a method to completely suppress it.”

Two videos have been produced to aid you in your work.

Customer Video

Technical Video

Brake Friction Materials are Different
There is a common misconception that all brakes should exhibit the same characteristics. In the
North American Market (U.S. & Canada), one brake friction material is used more than any other.
It is called Non Asbestos Organic (NAO). The dominance of this friction material in the market has
aided this misconception.
The characteristics of this material are:

• Excellent Noise, Vibration, & Harshness (NVH) characteristics
• Excellent lining wear
• Produces low amounts of wheel dust
• Friction level fades at high temperature

This list matches customer expectations pretty well. However, the last characteristic about friction
level fading at high temperature makes it unsuitable for PorscheeBay logo.
PorscheeBay logo uses a Low Met friction material to meet our high performance standards. The characteristics of this material are:

December 8, 2020
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• High coefficient of friction
• Excellent fade characteristics (friction level does not fade at high temperature)
• Very effective at stopping the vehicle
• Noise can be more than other friction materials

AfterSales

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1801.3 4636

Advanced Technical Information

4

Wheel dust is a normal by product
• Lining life is low (compared to NAO for example)

The graph below illustrates the difference in fade characteristics between NAO & Low Met friction
materials:

Low met performance characteristics are necessary to maintain the balance of performance in the
PorscheeBay logo vehicle as a whole.

What is Brake Squeal?
Brake squeal is a noise that is the result of minute vibrations. The minute vibrations occur as the rotor moves in relation to the pad. A combination of high friction levels and low pedal pressure create
ideal conditions for noise.

The condition that is creating the noise is called “stick-slip”.

This stick-slip condition is most prevalent during light braking. Light braking smooths the rotor and
the pad surfaces. When this is coupled with imperfect pressure distribution on the pad (due to low
pedal pressure), the conditions for stick-slip exist. The noise occurs as the transition is made from
stick to slip.

Slip

Velocity

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Advanced Technical Information

Some clear indications of a normal brake squeal resulting from the conditions described are:

• When the squeal occurs, applying more brake pressure makes it go away
• The rotor has a polished mirror like finish on it
• The pads have a smooth surface finish, like a glaze

Other Contributing Factors
Other factors also contribute to brake squeal. All components (even the bolts) have what are called
“bending and twisting modes.” As force is applied to a component, it will bend and twist in different
ways. The bending and twisting modes change as brake pressure and temperature changes. As the
components are mounted together, coupling effects also become a factor.
The amount of bending and twisting is so small as not to be visible to the naked eye. It is a normal
characteristic of all components. It is determined through Frequency Response Testing.
This is why proper torque on fasteners is critical. Other factors include component temperature,
mass, geometry, insulation, and lubrication. Weather and driving conditions are also major factors.
,

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Advanced Technical Information

Countermeasure Limitations

Brake squeal can fall into a very wide frequency range. The range is divided into three groups:

1. Low Range 1 - 3 KHz

2. Mid-Range 3 – 6 KHz

3. High Range 6 – 20 KHz (above 14KHz can be very difficult to hear)

Noises below 1kHz are not squeal noises. This is the range where other noises are heard.

The frequency of the noise will determine what countermeasure to use. Some common design
countermeasures are listed below:

• Pad Chamfers

• Various slot configurations in the pad
• Pad slippers

• Shims of various types
• Tuned mass dampers
• Fixed calipers
Countermeasures are limited on a given brake system due to limitations with space and performance. Testing must be performed to determine if a countermeasure is effective without deteriorating performance.
Measuring the Noise

Since the frequency of the noise determines the countermeasure, it is not possible to know if you

are addressing the same issue without knowing the frequency.
This is why it is necessary to capture the information using an FFT (Fast Fourier Transform). There
are apps for smartphones and tablets that will do this.

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Advanced Technical Information

Two real life examples from PorscheeBay logo vehicles are illustrated:

The base frequency shown (1550 Hz) is the noise where the problem is coming from. The other five
peaks are all harmonics. This means that if the base frequency is eliminated, the others will go away
as well.
In a second example, we see a squeal frequency without harmonics. This frequency is over five
times higher than the last example. The countermeasure required for this noise will be completely
different from the last example.

As mentioned above, the apps are available for smartphones and tablets. Two apps are listed below:

iOS Android
FFT Plot Speedy Spectrum Analyzer
Note: FFT plots are required for brake noise warranty cases; please refer to the procedure below.

December 8, 2020
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AfterSales

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1801.3 4636

Advanced Technical Information

4

Procedure

1. Test drive with the customer to verify the noise. The customer should be able to reproduce the
noise on the test drive.

• This will help ensure you are addressing the same concern.
FFT Plot (Required for Warranty)

2. Take an FFT plot of the noise during the test drive with the customer.

• This is important because the frequency of the noise can vary widely

• The frequency helps point to the source of the noise

• The intensity (measured in decibels dB) helps us know how bad it is and how much we have
improved it after our work

• The plot needs to be recorded from inside the vehicle where the noise is heard by the customer.

• An omnidirectional microphone with a greater sensitivity can be attached to a tablet or smartphone to improve recording ability

3. The third step is to perform a thorough visual inspection.

4. Perform repair work as necessary.

5. A final FFT confirms that the noise has been improved or eliminated.
Component Inspection Guidelines
Fluid

Fluid replacement is required every two years by the maintenance schedule.

• WM 470855 Changing the brake fluid

• There is also a section in the Owner Maintenance booklet dedicated to recording the brake flushes every 2 years

Moisture in the fluid is heavier than the fluid, and accumulates in the calipers.

• Moisture affects the viscosity of the fluid and its ability to lubricate

• Corrosion and damage to the caliper can also result
The right rear caliper is the farthest from the reservoir and may be affected more than the other calipers.

• This is due to the larger volume of fluid in that circuit and therefore a larger amount of moisture
can settle in that caliper

If squeal is occurring on one wheel in particular, fluid condition is likely to be a part of the problem.
Countermeasure

Flushing the fluid is necessary to get rid of the moisture accumulation.
Tip: Warming the fluid by driving and braking before flushing it, can help get a more thorough flush

of the fluid. Using a heat gun and rubber mallet on the caliper can improve the effectiveness

of this procedure.

AfterSales

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