SERVICE PROCEDURE
20506
DECEMBER, 2020
SUBJECT:

EMISSIONS RECALL
Navistar has decided that a defect which relates to
engine emissions exists in certain International®
LT® Series trucks built 03 December 2018 thru 11
October 2019 with 2018 and 2019 model year
Cummins X15 engines.

DEFECT DESCRIPTION
Replacement of the Charge Air Cooler (CAC) outlet hose to prevent a potential
increase of particulate matter emissions from a potential hose failure.

MODELS INVOLVED
This Emissions Recall involves certain International® LT® Series built 3
December 2018 thru 11 October 2019 with 2018 and 2019 model year Cummins
X15 engines.

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
Portal℠ with Safety Recall 20506. Also complete any other open campaigns
listed on the Service Portal at this time.

PARTS INFORMATION
Part Number
4060105C4

Part Description
Hose: CAC Outlet

Quantity
1

VEHICLE RECALL 20506
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SERVICE PROCEDURE
GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a
hazard to human health and the environment. Handle all fluid and other
contaminated materials (such as filters and rags) in accordance with
applicable regulations. Recycle or dispose of engine fluids, filters, and
other contaminated materials according to applicable regulations.
WARNING! To prevent personal injury and / or death, or damage to
property, park vehicle on hard flat surface, turn the engine off, set the
parking brake and install wheel chocks to prevent the vehicle from moving
in either direction.
WARNING! To prevent personal injury and / or death, or damage to
property, if the vehicle must be raised, do not work under the vehicle
supported only by jacks. Jacks can slip or fall over.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent personal injury and / or death, or damage to
property, allow engine / vehicle components to cool before servicing.
WARNING! To prevent personal injury and / or death, or damage to
property, keep flames or sparks away from vehicle and do not smoke while
servicing the vehicle’s batteries. Batteries expel explosive gases.
WARNING! To prevent personal injury and / or death, or damage to
property, remove the ground cable from the negative terminal of the battery
box before disconnecting any electrical components. Always connect the
ground cable last.
1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.
5. Unlatch and open hood.
VEHICLE RECALL 20506
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6. Remove and replace CAC outlet hose. Refer to appropriate technician
manual for detailed instructions.
7. Close and latch hood.
8. Remove wheel chocks.
Additional Requirements for Dealers and Customers Operating in
California
NOTE: The following step is required only for dealers and customers
operating in the state of California.
9. After completing this recall, dealer must fill out salmon-colored Proof of
Correction certificate and provide a copy to customer.

VEHICLE RECALL 20506
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Figure 1. DMV Certificate, Salmon (Print on 8.5 x 11 inch
White Paper).

END OF SERVICE PROCEDURE

VEHICLE RECALL 20506
© 2020 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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LABOR INFORMATION
Operation Number

A40-20506-1

Description

Replace CAC Outlet Hose

Time

0.4 hrs

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 20506.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.

VEHICLE RECALL 20506
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UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.

VEHICLE RECALL 20506
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Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.

VEHICLE RECALL 20506
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Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.

NAVISTAR, INC.

VEHICLE RECALL 20506
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