Supplier:

Electronics Reman Company (ERC)

Supplier Information

ERC is an organization passionate and committed to providing world class electronics remanufacturing services to our
customers. Our extensive electronics remanufacturing knowledge coupled with our understanding of diverse markets
makes us the ideal partner to meet your aftermarket electronics needs.

Customer Service &
Technical Support

Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: helpdesk@hino.com
Hino Parts Support Fax: 662-342-3939
Electronics Reman Company (ERC) Phone: (248) 313-9036
ERC, LLC Parts Support Email: [email protected]
Electronics Reman Company (ERC) Web: http://e-reman.com/

Order Procedures:

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support
contact Supplier directly via phone number.

Stock Orders
Emergency Orders

Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship (DS Orders) items will be shipped from a
local Supplier PDC.
Emergency orders (EM) may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will
be processed with a “rush” order. Freight and Handling fees will be identified on the Hino invoice.

Minimum Order There is no minimum order requirement on emergency or stock orders unless DCS specifies otherwise by part
Quantity number.
Shipments within the Continental United States are prepaid and charges are included on the invoice for all orders. All
orders are shipped from Walled Lake, Michigan unless otherwise specified. All orders will be shipped via the most
Freight Policy:
efficient method.
Free Freight Policy:

All stock orders will have freight prepaid and added to the invoice regardless of order size, no minimum order quantitiy.

Order Fulfillment
Policy:

The standard order processing time is 3-7 business days from date of order placement (large bulk orders typically take
an additional 7-14 days).

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service
bureaus within two weeks of each pricing update.

Format:

Standard Part numbers are directly carried over with a prefix of "ERC-"

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and
filed as Miscellaneous Items in Corcentric when submitting for reimbursement.

Warranty:

Please view Supplier warranty documents as warranty varies based on item. Contact Supplier directly & use the ERC
Warranty Analysis sheet in the Hino QR Guide posted in HinoNet.

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above.
All returned items MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the
box. RGAs have an expiration date of sixty (60) days; after sixty (60) days the return will become null and void. All
returns are subject to a 25% or greater restocking fee. Will not authorize any returns that are not properly packaged or
in the original packaging. No credit will be issued for product that has been damaged, altered, or installed on
equipment. The customer is responsible for all freight charges on the returned merchandise. Special order items or
non stock items are not returnable.

Shipping Inspection
and Damaged
Product:

All merchandise should be inspected upon arrival and carrier damage claims should be filed with the carrier
immediately. We are not responsible for, nor are we in a position to make a claim after the freight carrier accepts the
shipment from us. For excess stock returns, contact the Supplier directly.

Supplier Cross Ref.
Web Site:

http://e-reman.com/

PA-2015-038
6-8-15 01-13PM

PartNumber Ful
lPartDescri
pt
i
on
ERCETACT ETACTITurboAct
uat
orCalTool

ETACT 1
Turbocharger Actuator Learn Tool

ETACT 1:


Clears fault codes on
start up
 Works on 12 or 24 volt
units
 Comes with connectors
for Cummins, Detroit
Diesel, Volvo/Mack and
Dodge 6.7 actuators
 Works at 250k or 500k
baud rate
 12 month warranty

12 Month Warranty

2001 Dallavo Drive
Walled Lake MI, 48390
(248) 313 - 9036

Large Holset
Start with the actuator disconnected from
the turbo
1. Plug the learn tool into a 120V outlet.
2. While the learn tool is turned off, plug
the actuator into the ETACT harness.
3. Flip the baud switch to either 250K or
500K, depending on which actuator
you are learning. (All applications are

8. Manually turn the actuator gear so

bearing is greater than the 90° mark

The Dodge 6.7 actuator follows the Large

and less than the 135° mark on the

Holset process except for step number 8.

bottom of the actuator, or greater

The Dodge 6.7 does not have a gear that

than 225° and less than 270°

needs to be manually move, therefore skip

9. Bolt the actuator to the turbo and
turn the ETACT on once again.
10. Press the black, learn button once; it

250K except for Detroit Diesel, which

will send a CAN message and the

is 500K and a separate connector)

green LED will momentarily turn

4. Turn the ETACT on, a green LED
should blink twice signaling the
clearing of fault codes.
5. Press the red button, the actuators
previous learned calibration will be
immediately cleared.
6. Verify that the actuator’s calibration

unbolt the actuator from the turbo.
12. Confirm that the actuator has been

13. If so, your turbo actuator has been
successfully learned.
14. If not, redo steps 7 – 12. If the
actuator still does not work, it might

and repeating the steps above.

need to be sent in for repair.

to the position shown to the right.

Dodge 6.7 Nozzle Position

learned by turning the ETACT back

baud switch to the opposite setting

turbo, set the turbo nozzle control arm

Large Holset Nozzle Position

actuated, turn the ETACT off and

gear moves.

7. Before attaching the actuator to the

turbo.

11. When the turbo is no longer being

then back on. The goal is for the

when powered on, try flipping the

successfully learn the actuator to the

actuating the turbo.

on and verifying that the actuator

powered. If the actuator gear moves

step 8. It may also take a few tries to

on. The actuator should start

was cleared by turning the power off,

actuator gear to not move when

Dodge 6.7

that the mark on the top of the

Pin
1
2
3
4

Function
Battery
Ground
CAN HI
CAN LO

RMA #:_________________
ERC Warranty Analysis Sheet
Warranty Phone Number: (248) 313-9036
CONTACT INFORMATION
Company Name:
First Name:

Last Name:

Phone:

Fax:

Email Address:
ORDER INFORMATION
Payment Date:

PO#:

SHIPPING INFORMATION
Street Address:
City:

State/Province:

Country:

Zip Code/Postal Code:
PRODUCT INFORMATION

Part Number (or Product):

Serial Number:

Please return product to (Put the RMA # on the outside of the packaging):
ERC, LLC
2001 Dallavo Drive,
Commerce Twp, MI 48390

Description of Failure: