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NHTSA ID Number: 10183841

Manufacturer Communication Number: PA-2015-026

TSB/Document Date: 2020-12-07


Summary

FuelDefend Global Ltd.


Supplier:

Supplier
Information

FuelDefend Global Ltd.
FuelDefend Global parts are now available through Hino Trucks! We produce various All-Makes locking DEF tank caps. These
caps provide protection from sabotage or mis-fueling of fluids into the DEF tank, either of which can cause DEF system
contamination and shut down a truck. Anti-Siphon Devises (ASD's) - "NeckIt!" provides a robust physical barrier against fuel
theft. "NeckIt!" will complement electronic fuel monitoring & management systems. Now available are FuelDefend’s ULTRA
brand premium Anti-Siphon Devices. The ULTRA is shorter than any other device on the market, which prevents fuel skimming
from full fuel tanks. "ULTRA" has an added layer of protection with a riveted metal screen that actually increases fuel flow
through the device.

Hino Parts Support Phone: 866-372-4466
Customer Service Hino Parts Support Email: [email protected]
Hino Parts Support Fax: 662-342-3939
& Technical
FuelDefend Order Inquiry Phone: (615) 513-3492
Support
FuelDefend Website: http://fueldefendusa.com/
Order
Procedures:
Stock Orders
Emergency Orders

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact
Supplier directly via phone number.
Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship (DS Orders) items will be shipped from a local
Supplier PDC.
Emergency orders (EM) may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be
processed with a “rush” order. Freight and Handling fees will be identified on the Hino invoice.

Minimum Order Locking DEF caps minimum order quantity (MOQ) is 5 pieces and must be ordered in multiples of 5. Anti-siphon devices have
Quantity a minimum of 8 pieces & must be ordered in multiples of 8. See Hino DCS for all MOQ's.
Freight Policy:

All orders are direct shipped from a local supplier PDC unless otherwise specified (see below). All orders will be shipped via the
most efficient method with freight pre-paid and added to the invoice.

Free Freight
Policy:

Freight will be pre-paid and added to the invoice on all stock orders regardless of order size.
Exceptions are the two parts below which are stocked in the Hino PDC & ship free freight with no min. order quantity.
HN001234038 - DEF CAP LOCKING HINO ISUZU MIXED KEY
HN001234039 - DEF CAP LOCKING HINO ISUZUeBay logo KEYED ALIKE

Order Fulfillment
Policy:

Parts from the Hino PDC will ship within 24 hours. The standard order processing time is 8 business days from date of order
placement for direct shiped parts (orders in large quantities typically take an average of 21 days to ship).

Part Number
Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within
two weeks of each pricing update.

Format:

Standard Part numbers are directly carried over with a "FD-" prefix.

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as
Miscellaneous Items in Corcentric when submitting for reimbursement.

Warranty:

Please view Supplier warranty documents as warranty varies based on item. Contact Supplier directly.

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above. All
returned items MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs
have an expiration date of sixty (60) days; after sixty (60) days the return will become null and void. All returns are subject to a
25% or greater restocking fee. Will not authorize any returns that are not properly packaged or in the original packaging. No
credit will be issued for product that has been damaged, altered, or installed on equipment. The customer is responsible for all
freight charges on the returned merchandise. Special order items or non stock items are not returnable.

Shipping Inspection All merchandise should be inspected upon arrival and carriereBay logo damage claims should be filed with the carriereBay logo immediately. We
and Damaged
are not responsible for, nor are we in a position to make a claim after the freight carriereBay logo accepts the shipment from us. For
Product:
excess stock returns, contact the Supplier directly.

Supplier Web
Site:

http://www.fueldefendusa.com/

Conclusion:

FuelDefend Global Limited is a UK-based operating company specializing in the design, development and marketing of highquality, highly-visible, easily-fitted, fuel theft deterrent devices for use on light and heavy commercial vehicles, but also farm
vehicles, plant and static tanks and general lock-up environments. FuelDefend has a USA office and maintains a local USA
distribution center to service all of North America, Caribbean, Central American and South American markets.

PA-2015-026
5-20-15 04-09PM

FuelDefendUSALtd
Installation

Installs in 2-3 minutes

Which device would you trust to keep your fuel safe from thieves?

FuelDefendUSA.com
FuelDefend USA Ltd,
a division of FuelDefend Global Ltd.
Po Box 3954, Gerrards Cross,
Buckinghamshire,
SL9 1AL, United Kingdom.

North America Phone: 615-513-3492

Document Number + Date: NiBrEng-2014-03

Hino Part Number
HN001234038
HN001234039

Hino PDC Shipped - No Min Order Quantity - Free Freight
Full Part Description
DEF CAP LOCKING HINO ISUZUeBay logo MIXED KEY
DEF CAP LOCKING HINO ISUZUeBay logo KEYED ALIKE

Direct Shipped - With a Minimun Order Quantity - Freight Pre-Paid & Added to the Invoice
Supplier Part Number With Prefix
Full Part Description
FD-USAD0026
DEF CAP LOCKING HINO ISUZUeBay logo MIXED KEY
FD-USAD0028
DEF CAP LOCKING HINO ISUZUeBay logo KEYED ALIKE
FD-USAD0025
DEF CAP LOCKING FRTLNR WSTAR PB KW KEYED ALIKE
FD-USAD0027
DEF CAP LOCKING FRTLNR WSTAR PB KW MIXED KEY
FD-USAD0003
DEF CAP LOCKING NAVISTAReBay logo MIXED KEY
FD-USAD0030
DEF CAP LOCKING VOLVOeBay logo MACKeBay logo NAVISTAReBay logo MIX KEY
FD-USAD0031
DEF CAP LOCKING VOLVOeBay logo MACKeBay logo NAVISTAReBay logo KEYALIKE
FD-Ni600010
ANTI-SIPHON DEVICE FREIGHTLINEReBay logo STERLING
FD-Ni640001
ANTI-SIPHON DEVICE KENWORTHeBay logo VOLVOeBay logo (03-NEWER) MACKeBay logo (03-NEWER)
FD-Ni770002
ANTI-SIPHON DEVICE INTERNATIONALeBay logo WESTERN STAReBay logo
FD-Ni770001
ANTI-SIPHON DEVICE PETERBILTeBay logo
FD-NiU0001
ANTI-SIPHON DEVICE FREIGHTLINEReBay logo STERLING
FD-NiU0002
ANTI-SIPHON DEVICE KENWORTHeBay logo VOLVOeBay logo (03-NEWER) MACKeBay logo (03-NEWER)
FD-NiU0003
ANTI-SIPHON DEVICE INTERNATIONALeBay logo WESTERN STAReBay logo

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TSB/Document ID: PA-2015-026

Replacement Service Bulletin Number:

MFR Communication Date: 2015-05-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, DIESEL

MFR Component System:

MFR Component Subsystem:


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