Loading...

NHTSA ID Number: 10183452

Manufacturer Communication Number: TechTalk7861

TSB/Document Date: 2020-12-03


Summary

Tech Talk discussion on failure of gauges in dashboard of a FCCC chassis.


Failure gauges dashboard FCCC Serial...

Ariel Guzman 71 posts since Nov 13, 2015
Failure gauges dashboard FCCC Serial No. L63820 Nov 4, 2020 1:41 PM
Hello everyone
The vehicle belonging to a family member does not have the dashboard clocks working. Example:
speedometer, oil pressure, engine temperature, etc. I have to travel to review it and I would like to take an
orientation and ideas that you can share with me.
Grateful
I attach images.
Cheers

20201101_130253.jpg 4.3 MB

Jon Cecil 881 posts since Nov 25, 2014
Re: Failure gauges dashboard FCCC Serial No. LC63820 Nov 3, 2020 4:20 PM
That serial number isn't coming back to anything. Take a look at SS 2107 FCCC - MMDC Trouble Shooting /
Operation Manuals. This has some troubleshooting for the older systems.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 4, 2020 1:42 PM
Hi
I had made a mistake entering the serial number. I already edited.

Kyle Siebert 4,084 posts since Nov 14, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 2:12 AM
I think I have worked on a setup like this. All the gauges (clocks) were INOP. I unplugged all the gauges and
reconnected one to see if it worked. If it didn't I unplugged it and reconnected another and it just so happened
to work. Reconnected all gauges except the one and everything worked. The one gauge was dropping all
other gauges out.
But I believe I had another truck that didn't work on. Tech support said try test gauges or annocator. All
gauges ended up failing and we had to replace all $8,000 worth of gauges with nothing to test as to why they
failed.

Jon Cecil 881 posts since Nov 25, 2014

1

Failure gauges dashboard FCCC Serial...

Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 2:41 AM
I had this happen but the customer said there was only 7 volts on a wire that he felt needed 12 volts. All
gauges were inop. Ended up replacing all gauges as well. The unfortunate thing I ran into on mine was some
gauges were obsolete and unavailable. I had a mixture of red and green backlighting. It looked like it was the
holidays in it.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 7:19 PM
What voltage should the cable have, 7 or 12 volt?
Greetings and thanks

Jon Cecil 881 posts since Nov 25, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 10:04 PM
It is suppose to be 7 volts. It should say it right on the wire that it is 7 volts. Do not put 12 volts to it.

Keith Krebs 128 posts since Nov 10, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 12:24 PM
This unit is old enough that it has a VDC instead of a MMDC which means it will be behind the rear axel, a lot
of times under the bed. When I have had this problem in the past it is usually the VDC. If you have a test one
take it with you. It can save a lot of time troubleshooting.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 7:12 PM
Do you have a reference image of the VDC ?.
I do not know him and I have never heard that device.
Greetings and thanks.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 7:14 PM
This is waiting for me expectantly!
I hope that with your advice you will find the fault.
Thank you

2

Failure gauges dashboard FCCC Serial...

Keith Krebs 128 posts since Nov 10, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 7:19 PM
VDC IS IN PARTS PRO, BOM 353 AND THE VIEW IS KYS153910167. CALL THAT UP AND IT WILL SHOW
A PICTURE OF IT.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 8:47 PM
How good
Thanks for your help.
Cheers

Keith Krebs 128 posts since Nov 10, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 7:30 PM

3

Failure gauges dashboard FCCC Serial...

If you have access to Service Bulletin 54-12 it will give you all the info. I am attaching a pic of the VDC and a
page from the SB showing the inputs

4

Failure gauges dashboard FCCC Serial...

5

Failure gauges dashboard FCCC Serial...

Hope This helps.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 5, 2020 8:46 PM
Oh nice.
Thanks for the info.
Grateful.
Cheers

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 24, 2020 1:58 PM
Hello everyone
I check the motorhome and find that it has been intervened by several technicians observing cut MC power
cables and 7 volt cable bridged to 12 volt. I tell the owner that this connection is wrong and I explain that I
have to correct it to make a diagnosis. I followed the TS of the procedure that you sent and got to the part of
renewing the VDC. I have doubts.
The MC does not turn on fully, nor control lamps and clocks. I check the MC and VDC power supplies being in
order. The VDC sends the trigger signal (Ground) to the MC and sends J1587 communication voltage as well.
I came to the conclusion that the MC is faulty.
The problem is now to get the replacement, but that is another matter.
Greetings and thanks to all.

6

Failure gauges dashboard FCCC Serial...

Jon Cecil 881 posts since Nov 25, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 24, 2020 2:48 PM
Most likely all the gauges will need to be replaced. I ran into an issue when someone jumped it with 12 volts. I
do not remember changing the LCBU or the VDC when this occurred though.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 24, 2020 3:14 PM
oh what bad news I have to deliver!

Jon Cecil 881 posts since Nov 25, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 24, 2020 5:02 PM

7

Failure gauges dashboard FCCC Serial...

Especially those gauges came in 2 different backlighting colors. Red or Green. The last time I had to order
them, some of the reds were obsolete and some of the green were obsolete. I had to replace with a mixture to
get it working. Looked like a Christmas tree.

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 24, 2020 5:48 PM
jajajaja XD

Michael Palumbo 1,496 posts since Nov 13, 2014
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 26, 2020 12:47 AM
Yes 12v will destroy a gauge.
test 6.

Reference the caution on page 38, just after TROUBLESHOOTING GAUGES

Edited Instructors Copy of System III and MMDC.pdf
https://www.dtnasolutions.com/docs/DOC-1032909

Ariel Guzman 71 posts since Nov 13, 2015
Re: Failure gauges dashboard FCCC Serial No. L63820 Nov 26, 2020 5:24 PM
Thank you.
regards

8

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
Bestseller No. 2
Autel Scanner MaxiCheck MX808S, 2026 Bidirectional OBD2 Scan Tool US Ver. of MaxiCOM MK808S MK808Z, 3000+ Active Test 11OS as MK900 MK900BT MX900, 28+ Service for 200+ Brands, OE All Diagnostic, FCA
  • 📌【We are Here for You】Dear valued customer, please be...
  • 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
  • 🔥【3000+ Active Tests = MK900/MK900BT but...
  • 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
  • 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...

If the PDF is very large, it may not load in the preview below.

Download PDF [11.06 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: TechTalk7861

Replacement Service Bulletin Number:

MFR Communication Date: 2020-11-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU Coding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...