NHTSA ID Number: 10183440
Manufacturer Communication Number: TechTalk7065
TSB/Document Date: 2020-12-02
Summary
Tech Talk discussion on New Cascadia wipers unresponsive. Wipers don't work in the first two positions. Determined to be the LDW camera wire was caught underneath the top right portion of the windshield mounting plate, thus causing the rain/light sensor to not seat all the way against the windshield.
New cascadia wipers unresponsive
Ethan Cook 43 posts since Apr 11, 2018
New cascadia wipers unresponsive Feb 28, 2020 12:12 PM
I got a possibly stupid question, driver complained that wipers don't work in the first two positions (low 1, low 2).
verified complaint, wipers sweep one time, then do not turn back on in either of those low positions, they do
however work on the top two positions low 3 and high. Battery voltage is good LVD is not a concern, haven't
checked grounds yet but I'm doubtful that's my issue. I took over in I/O control and they function as they
should when forced through a laptop, the weird thing is that both low positions are registered as "on" in I/O
control when in that position... Its as if a parameter for delay has been adjusted...
Ethan Cook 43 posts since Apr 11, 2018
Re: New cascadia wipers unresponsive Feb 28, 2020 2:44 PM
figured it out, found out there is a newer technology for 2020 models that includes a rain/light switch behind
a rather large box located on the windshield. the LDW camera wire was caught underneath the top right
portion of the windshiled mounting plate, thus causing the rain/light sensor to not seat all the way against
the windshield. adjusted the wire and stuck the corner of the mounting plate back to the windshield. rain/light
sensor now flush with the windshield and wipers work in every position.
1
New cascadia wipers unresponsive
2
New cascadia wipers unresponsive
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive Feb 28, 2020 3:10 PM
Wow, thanks for sharing. It really puzzles me, the logic of how this would work then.
Scott Trippel 3,990 posts since Dec 13, 2014
Re: New cascadia wipers unresponsive Feb 28, 2020 3:48 PM
It is technology like that, I would hope that DTNA would inform us about
Ethan Cook 43 posts since Apr 11, 2018
Re: New cascadia wipers unresponsive Feb 28, 2020 3:54 PM
@ Kyle and Scott
if you search "rain" in new Cascadia workshop manual there are a couple of documents for the rain/light
sensor. 54.11.150 is for removal/installation
but I'm with you Scott I wish I would have known that was now an option before fooling around scratching my
head looking for some phantom issue...
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive Feb 28, 2020 7:16 PM
It was mentioned that there is a rain sensor in a new online class for the Multipurpose Camera. It was a
required class to keep the Cascadia certification.
Michael Gillespie 25 posts since Jan 5, 2015
Re: New cascadia wipers unresponsive Mar 2, 2020 2:54 PM
Looking at the original picture, I'm curious why the truck would even have an additional LDW camera when it
already has the MPC with the Detroit assurance.
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive May 2, 2020 3:40 PM
Had the same thing yesterday. Not specifically sure why there is two delay positions. If auto
wipers work at same speed in both positions. Also had complaint of right lane departure going
off by itself. Had same setup with additional Bendix
ldw camera for same head-scratching
reason. The wire wasn’t blocking the bracket like this post. But the only corner adhered to
the windshield was the bottom left. So the whole right side was floating off the windshield.
Apparently the bracket is on back order too. Same with the windshield.
3
New cascadia wipers unresponsive
i can only assume the Bendix
camera sends crash data thru telematics. Where the Detroit
Assurance needs to be connected to a laptop for that data? Or maybe they are backups? Now I
can’t wait to see 4 cameras as backups for backups; lytx, assurance, Bendix
and wabco cameras.
Ethan Cook 43 posts since Apr 11, 2018
Re: New cascadia wipers unresponsive May 3, 2020 7:16 PM
lol I do believe the only reason a Bendix
camera is there is for crash data. I believe that data is sent through
the SDP module. I'm still waiting for the J1939 hook up to the driver like the movie matrix on the back of their
necks/head
Chris Vanboom 163 posts since Nov 21, 2014
Re: New cascadia wipers unresponsive May 5, 2020 4:44 PM
The official reasons for the alternate camera are described in the attached Detroit Components Newsletter.
thank you to Michael Stricker
• AQ1 2020 Detroit Components Newsletter_Revised (003).pdf 876.7 KB Preview
David Weyler 13 posts since Jan 18, 2015
Re: New cascadia wipers unresponsive Jun 10, 2020 3:24 PM
Also keep in mind that the New Cascadia Wiper system is a self learning system. The intermittent setting
is actually triggered by the on-off spacing when the switch is triggered by the driver. This info is not in the
troubleshooting manual which I think it should be. It can only be found in the drivers manual. See below.
Basically like your car, if its raining and your wipers are working too fast and making that lovely noise your
manually slow them down to keep pace with the rain on the windshield. This type of system will automatically
keep that setting for up to 25 seconds between cycles.
For wiper intermittent operation, there are two settings. The first intermittent setting has a default interval of
6 seconds, but the interval is programmable from 1 to 25 seconds. To program the interval, rotate the switch
from the first intermittent position to the OFF position, wait for the desired interval between wipes to lapse
(between 1 and 25 seconds), and then move the switch back to the first intermittent position. If the switch is
kept in the OFF position for more than 50 seconds, the interval changes back to the default of 6 seconds.The
second intermittent setting has an interval of 1 second, and is not programmable.If the vehicle is equipped with
a rain-light sensor and the wiper switch is in either of the intermittent settings, the wipers automatically come on
when it rains. If the vehicle is moving faster than 40 mph (64 km/h) the wiper speed automatically increases or
decreases as needed depending on weather conditions.
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive Jun 11, 2020 3:01 AM
That's soundsa lot like Scott Trippel's video Western Star
wiper delay operation
Eddie Stacy 11 posts since Dec 19, 2014
4
New cascadia wipers unresponsive
Re: New cascadia wipers unresponsive Jun 30, 2020 1:47 PM
I had the same issue of the wipers not working on intermittent and only working on low or high. After reviewing
the information above about the Bendix
cable being in the way of the bracket. I removed the mpc cover and
found as soon as I moved the rain sensor the wipers started working. I found the mpc is getting hot. Too hot to
touch! Causing the rain sensor gel coating to melt.
5
New cascadia wipers unresponsive
6
New cascadia wipers unresponsive
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive Jul 1, 2020 2:32 AM
So, do you think the MPC is the cause? Or VRDU or wiring? Have you checked for water damage in the 20 pin
black connector about 18'' from the VRDU. I think it sits just about at the floor area. Weird that it would get hot
to the touch. Let us know what you find out. Thanks for the info.
Eddie Stacy 11 posts since Dec 19, 2014
Re: New cascadia wipers unresponsive Jul 1, 2020 12:29 PM
I did not find any issues with the power or ground at either connection and both pass a load test. I did install a
test MPC and it did not get as hot. The best I can figure the cover will not let the heat escape, And even under
normal conditions I wouldn't be surprised if someone living in higher temperature areas sees this problem more
often.
Trey Regar 28 posts since Feb 3, 2015
Re: New cascadia wipers unresponsive Nov 13, 2020 1:43 PM
can confirm living in hotter climates (Florida) has made this a more common occurrence.
ever since finding the first truck to have the issue of the first 2 speeds on wiper settings not working, have
found quite a few trucks with the glue holding the rain sensor in place coming loose on the bottom side of
sensor.
Kyle Siebert 4,084 posts since Nov 14, 2014
Re: New cascadia wipers unresponsive Nov 13, 2020 3:45 PM
Maybe we should be pressing down on the cameras for 15 seconds for new trucks, during the PDI . Just to
confirm its secured nicely.
7
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TechTalk7065
Replacement Service Bulletin Number:
MFR Communication Date: 2020-11-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




