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NHTSA ID Number: 10183371

Manufacturer Communication Number: MI20-15

TSB/Document Date: 2020-12-01


Summary

GLUED FIXED THERMOS WINDOW REPLACEMENT – INSTALLATION/GLUING PROCEDURE


Vehicle stop time (No driving with vehicle): 90 minutes.
Cleaning: clean spills with silicone remover (anti-silicone).
Smoothing: use water or soapy water on a clean cloth.
FIGURE 18

ADHESIVE OPEN TIME: the time interval after the application of the adhesive
during which successful bonding of substrates can occur.
ADHESIVE OPEN TIME =18 min. max TEROSON MS9399 MS-POLYMER
15. Apply a continuous triangular bead of adhesive along the pencil marks previously done. CHECK
PRODUCT EXPIRY DATE FIRST.

NOTE
Refer to PRODUCT DATE VERIFICATION GUIDE in Appendix.

NOTE
For TEROSON MS9399 MS-POLYMER application technique, refer to GOOD PRACTICES –
USE OF ADHESIVE & SEALANT PRODUCTS.
NOTE
The adhesive bead must be done carefully to prevent water infiltration.

Writer : EL

MI20-15 / Page 18 / 33

Figure 19

16. Install the window on the structure. Ideally, you would use suction cups (Figure 21) to manipulate the
window. Using the aluminum extrusion already fixed to the windowpane, hook the window to the rail
found on the vehicle upper horizontal member (Figure 20). DO NOT PRESS THE WINDOW
AGAINST THE FRAME AT THIS MOMENT.

Writer : EL

MI20-15 / Page 19 / 33

Figure 20

Figure 21: hand suction cup

17. Before pressing the window against the frame, make sure the existing locking piece 290254 shown on
the following images are in place, at 150 mm from the R.H & L.H. window edges.

Writer : EL

MI20-15 / Page 20 / 33

locking
piece
290254

Figure 22

18. Place the window centered between the two adjacent windows before pressing the fixed window
against structure. The gaps found on the right side and the left side should be equal. The window
edges should be parallel.

CAUTION
Never raise a window once it has been pressed against the structure because the adhesive joint would
break.

Writer : EL

MI20-15 / Page 21 / 33

19. Press the window against the frame. Check window alignment (flatness) with adjacent windows or
panels. Using a small ruler (to prevent scratching, do not use a metal ruler onto glass), make sure the
windowpane is flush with the windows located on each side of it. Allow enough clamping time for
adhesive curing.

TEROSON MS9399 MS-POLYMER

Clamping time: 90 minutes.

On FIGURE 23, a special jig equipped with suction
cups is used to clamp/hold the fixed window on
the structural members from inside.

FIGURE 23

Writer : EL

MI20-15 / Page 22 / 33

SEALANT APPLICATION
20. On the inner frame surfaces and the inner side of the window, apply masking tape to protect from glue
smears.
21. Allow 60 minutes before performing this step. While the adhesive is curing, from the interior of the
bus, fill the gap between the thermos window and the surrounding structural members with sealant
Simson ISR 70-03 (fill the whole window perimeter to ensure water tightness). CHECK PRODUCT
EXPIRY DATE FIRST.

NOTE
Refer to PRODUCT DATE VERIFICATION GUIDE in Appendix.

NOTE
For SIMSON ISR 70-03 application technique, refer to GOOD PRACTICES – USE OF
ADHESIVE & SEALANT PRODUCTS in Appendix.
22. Remove sealant in excess using putty knife/scraper. Smooth down (FIGURE 25) the joint with finger
or using clean clothes soaked with water or soapy water. The sealant bead must be fully filled,
uniformly applied, flush with the thermos surface. Clean sealant in excess using silicone remover
(anti-silicone).

OPEN TIME: the time interval after the application of the adhesive during
which successful bonding of substrates can occur.

SEALANT SIMSON ISR 70-03 OPEN TIME =10 minutes max

Figure 24

Writer : EL

MI20-15 / Page 23 / 33

WINDOW TOP

WINDOW BOTTOM

WINDOW SIDE (2X)

FIGURE 25

23. Allow 90 minutes of curing (vehicle stop time = 90 minutes).

Writer : EL

MI20-15 / Page 24 / 33

INTERIOR TRIM INSTALLATION
24. Inside the vehicle, reinstall the extrusion at the bottom of the window.

Figure 26

a) Secure the extrusion using the same hardware.

Figure 27: screw under warning plate

b) Reinstall the two warning plates using the following hardware.
Rivet: p/n 504108 RIVET POP DOME AL OE 1/8

Qty: 4

Finishing washer: p/n 5001970

Qty: 4

Writer : EL

MI20-15 / Page 25 / 33

Figure 28: warning plate

25. Inside the vehicle, reinstall the finishing trims around the window. Use the following hardware.
Rivet: p/n 504228 RIVET POP DOME AL OE BK 1/8 (0.376_0.500)

Qty: 4

Finishing washer: p/n 500345

Qty: 4

Figure 29: finishing trims

Writer : EL

MI20-15 / Page 26 / 33

5. PARTS / WASTE DISPOSAL
Discard according to applicable environmental regulations (Municipal/State[Prov.]/ Federal)

Access all our Service Bulletins on https://secureus5.volvo.com/technicalpublications/en/pub.asp
Alternatively, scan the QR-Code with your smart phone.
E-mail us at technicalpublications_prev@volvoeBay logo.com and type “ADD” in the subject to receive our warranty bulletins
by e-mail.

Writer : EL

MI20-15 / Page 27 / 33

6. APPENDIX
GENERAL HEALTH & SAFETY / ENVIRONMENTAL INFORMATION
DISCARD

WEAR

WEAR

ACCORDING TO P908

GLOVES

SAFETY GLASSES

Working environment
- Free from excessive dust (ensure ventilation).
- Air jet prohibited. (Propels dust into the working environment and causes surface contamination from the
oil of the pneumatic system).
- All products containing silicone are prohibited.
Temperature and % humidity: The standard is established at 73 °F and 50% relative humidity.
Effect of temperature;
> 73 °F and/or > 50%, drying time and working time are reduced
< 73 °F and/or < 50%, drying time and working time are increased
On the other hand, usage of products, parts, surface preparation and/or bonding is not allowed below
59°F.

General information for products cleaning / surface preparation

Do not
rub back and forth

Writer : EL

Check the expiry
date

Do not poor
directly from the
bottle

MI20-15 / Page 28 / 33

GOOD BONDING PRACTICE - TRIANGULAR BEAD APPLICATION
The nozzle must be as perpendicular as possible to the surface

The nozzle must be oriented in the direction of movement (rearward not sideways)

Nozzle
orientation

Nozzle
orientation
Movement
direction

Movement
direction

Joints appearance

Not acceptable

Writer : EL

Perfect

Just acceptable

MI20-15 / Page 29 / 33

GOOD BONDING PRACTICE – USE OF SURFACE PREPARATION PRODUCTS

Section A Anti-silicone (also applicable for alcohol)
1. Apply
2. Dry off immediately
CHIX Cloth

BLEU Cloth

Note: Cover (surface) as small as possible. Flip the cloth over. Continue until the Chix is clean.

Non acceptable

3. Let evaporate

(Mandatory)

Non acceptable

Maximum acceptable

Minimum time: Until product evaporation
Two hours later: Resume cleanup

At the discretion of the crew Before the If the surface still seems dusty, greasy or has fingerprints, repeat the
application of any other product
cleaning process.

Section D Glass cleaner
1. Vaporize

2. Dry off
BLEU Cloth

3. Let evaporate
Mandatory

Minimum time: Until complete evaporation of the product
Two hours later: Clean again

At the discretion of the crew Before
the application of any other product

Writer : EL

If the surface still seems dusty, greasy or has fingerprints, clean again.

MI20-15 / Page 30 / 33

Section K Teroson 8519 P
1. Shake the bottle to mix the product.
CHIX Cloth
2. Apply
3.

Let
evaporate
(Mandatory)

Minimum time: 2 minutes
One hour later: Clean using alcohol. Re-apply primer 8519 P.

At the discretion of the crew Before
the application of any other product

Writer : EL

If the surface still seems dusty, greasy or has fingerprints, clean using
alcohol and reapply primer 8519 P (30 minutes minimum between coats).

MI20-15 / Page 31 / 33

GOOD PRACTICES – USE OF ADHESIVE & SEALANT PRODUCTS

Note: Adhesive product may be used until the end of the specified month,
except when a complete date is specified (yyyy/mm/dd).
B

SIMSON ISR 70-03 BLACK SEALANT, 290 ml (684685), 600 ml (685124)
SIMSON ISR 70-03 GREY SEALANT, 290 ml (684517), 600 ml (685126)

Open time

Simson 70-03 = 10 min. maximum

Cleaning

Anti-silicone

Smoothing

Water or soapy water (authorized soap 680339; concentration of 0.25%).

Paint

The bead of sealant may be covered, at minimum, with paint or primer at least after the seal is dry to
the touch.

(smear,
excesses)

EXPIRATION DATE VERIFICATION = SEE PRODUCT DATE VERIFICATION GUIDE

TEROSON MS 9399 ADHESIVE, 400ML (685387)
TEROSON MS 9399 ADHESIVE, PART A (685385)
TEROSON MS 9399 ADHESIVE, PART B (685386)

E
Open time

18 minutes maximum

Cleaning

Anti-silicone

Smoothing

Water or soapy water (authorized soap 680339; concentration of 0.25%).

Paint

The bead of sealant may be covered, at a minimum, with paint or primer at least after the seal is dry
to the touch.

Mixer

Use mixer 687960 with the drums and pumps. Use Quattro mixer 687958 to do triangular joint with
400 ml cartridges. The mixer enclosed in the 400 ml cartridge boxes may be used for other
applications.

(smear,
excesses)

EXPIRATION DATE VERIFICATION = SEE PRODUCT DATE VERIFICATION GUIDE

Writer : EL

MI20-15 / Page 32 / 33

PRODUCT DATE VERIFICATION GUIDE
SIMSON ISR 70-03 adhesive, cartridge 290 ml, gray #684517, black #684685

The product is good until the end of the indicated month, in this case January 2017.

GLUE TEROSON MS-9399, 400 ml,
#685387

The product is good until the end of the indicated month, in this case January 2021.

Writer : EL

MI20-15 / Page 33 / 33

TEROSON 8519 P primer, 500 ml, #687965
The product is good until the end of the indicated month, in this case December 2016.

Writer : EL

12

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TSB/Document ID: MI20-15

Replacement Service Bulletin Number:

MFR Communication Date: 2020-11-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

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