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NHTSA ID Number: 10183339

Manufacturer Communication Number: KC-183

TSB/Document Date: 2020-12-01


Summary

VolvoeBay logo Chassis - ( AMT, I-Shift ) - Transmission Grinding When Downshifting ; Range Synchronizer (Synchro) Timing Procedure - US07 And Newer


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TSB/Document ID: KC-183

Replacement Service Bulletin Number:

MFR Communication Date: 2020-11-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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11/30/2020

Content creation stages KC-183

VolvoeBay logo Chassis - ( AMT, I-Shift ) - Transmission
Grinding When Downshifting ; Range
Synchronizer (Synchro) Timing Procedure - US07
Related links and
And Newer
attachments
:

FSB 431-010

Internal Content

Repair information was released with FSB 431-010 Range
Synchronizer, Repair and can be found in Impact.
1. Navigate to the Service tab.
2. In the Additional Search Values box, make sure Titles is selected in the
top box.
3. Enter 431-010 into the text entry box, press the Search button.
4. A link for the bulletin will be shown in the results. Click on the title,
then choose one of the options from the window that opens.
NOTE: The symptoms and issue described in this solution can apply to
AMT models other than AMT-D. If a vehicle presents the same
symptoms the FSB should be used as part of diagnosis.

a

Tags

K81654757

AMT-C

AMT-D

AMT-F WITH CRAWLER GEARS
AMT-F WITHOUT CRAWLER GEARS

GRINDING

FSB 431-010

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11/30/2020

Content creation stages KC-183

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IMPACT 4.07.82

11/12/2020

FSB 431-010, Range Synchronizer, Repair
(October 2017)
This procedure is to repair mDrive transmissions in the field that exhibit a grinding noise when the transmission range
shifts (for example: between 6th and 7th gear) built between 01/01/2013 and 08/18/2014.

Required Parts
I-Shift Range Synchronizer Repair Kit, Part Number 85020354
TECU main software equal to or greater than 23084204

Optional Parts
Note: The assembly should be disassembled and inspected before ordering optional parts.
Range Shift Fork, Part Number 21510395
Set Screws, Part Number 1652847

Required Tools
Special tools: 9809726, 9990027, 9992619, 9992671, 9992884, 9996315, 9996876, 9996889, 9996917, 9998051,
9998542, 85108826, 88800015
Premium Tech Tool version 2.06.20 or higher
Vocom Diagnostic Connector 88890304 or 88890253
Communication Interface 88890300

Note: Using other interfaces may affect programming speed.
Note: Check Premium Tech Tool version by clicking on Help tab and then click on “About Tech Tool”.

Failed Parts

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

2 / 38

IMPACT 4.07.82

11/12/2020

The synchronizer ring is missing the high range friction material and the low range side is wearing away.

Procedure

You must read and understand the precautions and guidelines in Service Information, Function Group 40, "General
Safety Practices, Transmission" before performing this procedure. If you are not properly trained and certified in this
procedure, ask your supervisor for training before you perform it.

Danger
Do not attempt to repair or service this vehicle without having sufficient training, the correct service literature and
the proper tools. Failure to follow this could make the vehicle unsafe and lead to serious personal injury or death.

Danger
Before beginning any work on any part of the air system, be certain that the air pressure has been released.
Failure to do so may cause a component to violently separate, which can result in serious personal injury.

Note: Special tools: 9809726, 9990027, 9992619, 9992671, 9992884, 9996315, 9996876, 9996889, 9996917,
9998051, 9998542, 85108826, 88800015
1. Use Premium Tech Tool (PTT) to perform operation 4000-08-03-11 Gear activation, control housing (for removal
/replacement). Follow the instructions in PTT.

Note: If Tech Tool is unable to activate the necessary gears for control housing removal, follow the manual activation
steps outlined in this procedure after transmission removal.
Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

2.

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2. Secure the vehicle for service by parking it on a flat level surface, applying the parking brake, chocking the rear wheel,
and placing the transmission in neutral.
3. Disconnect all cables from the negative (ground) battery terminals to prevent personal injury from electrical shock and
prevent damage to electrical components.
4. Drain the air system.
5. Raise the vehicle and support with jack stands.
6. Drain the transmission oil into a suitable container.

Warning
Hot transmission oil can cause burns. DO NOT allow hot transmission oil to contact the skin. When changing
transmission oil, wear protective gloves.

Caution
Always dispose of lubricants (engine oil, coolant, transmission oil, etc.) and filters according to Federal or local
regulations. Dumping used oil or coolant on the ground or in waterways can contaminate our drinking water and
kill wildlife.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

4 / 38

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7. Remove the transmission. Refer to Function Group 431.
8. Remove the control housing mounting bolts.

9. Remove the six TECU mounting bolts.

Note: It is only necessary to perform this step if manually performing the Gear activation, control housing (for removal
/replacement). If PTT activated the necessary gears, proceed to step 1.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

5 / 38

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10. Manually perform the Gear activation, control housing (for removal/replacement) as outlined in the next three steps.
Note: The next three steps are performed only if Tech Tool could not activate the necessary gears for control housing
removal.

11.

Caution

Electrical components, including the wiring harness inside the transmission control housing, are delicate. Handle
with extreme care. Failure to do so may result in damage to components.
Gently lift the top edge of the upper cover and angle it down carefully against the clutch housing. Carefully disconnect
the electrical connection and remove the top cover.

Note: Do not apply tension or weight to the wiring harness or connector.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

6 / 38

IMPACT 4.07.82

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12. Using compressed air, apply air pressure to the appropriate bore holes to place the transmission gears in the proper
position for control housing removal.
Note: It is necessary to rotate the input shaft while engaging the splitter section to mesh the gears.
Note: It is necessary to rotate the output shaft while engaging the range section to mesh the gears.
Note: It is necessary to rotate the output or input shaft while engaging reverse to mesh the gears.
Note: For over drive transmissions, the transmission must be positioned as follows:
* Low Split
* High Range
* 2nd/3rd — Neutral Position
* 1st/Reverse — Reverse Position

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

7 / 38

IMPACT 4.07.82

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Over Drive Transmission
1 – High Range
2 – 3rd Gear
3 – Low Range
4 – 2nd Gear
5 – 1st Gear
6 – High Split
7 – Reverse Gear
8 – Low Split

Note: For direct drive transmissions, the transmission must be positioned as follows:
* High Split
* High Range
* 2nd/3rd — Neutral Position
* 1st/Reverse — Reverse Position

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

8 / 38

IMPACT 4.07.82

11/12/2020

Direct Drive Transmission
1 – High Range
2 – 3rd Gear
3 – Low Range
4 – 2nd Gear
5 – 1st Gear
6 – Low Split
7 – Reverse Gear
8 – High Split

Note: If 2nd or 3rd gear is engaged, it will be necessary to position that gear set to neutral before attempting to engage
reverse.
Note: To engage neutral for the 2nd/3rd gear set, it will be necessary to gently apply air to the bore holes. If too much
air is applied, it will engage one of the two gears. To aid positioning, do not rotate the shaft when attempting to position
this gear set.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

9 / 38

IMPACT 4.07.82

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13.

Caution

Gentle consistent pressure should be used to lift the control housing from the transmission. Applying excessive
force is not necessary or needed, and may result in damage to components.

Caution
Always install the alignment pins before removing the control housing to prevent damage to the transmission
main shaft speed tone ring and the shift control.

Note: Use tool 9996876.
Install the alignment pins through the control housing into the transmission. Using a pry bar, gently separate the
control housing from the locating pins on the transmission, then remove the control housing.

Note: If the control housing does not separate from the transmission while applying gentle pressure upward, it may be
necessary to refer back to Step 11 or Step 12 before attempting control housing removal again.
Note: Exercise care during removal to keep from damaging the tooth wheel in the transmission.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

10 / 38

IMPACT 4.07.82

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14. Remove the plug, spring and plunger for the range function. If necessary use a magnet to pull out the plunger.

15. Remove the range housing mounting fasteners.
16. Use press tool to separate the main housing and range housing.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

11 / 38

IMPACT 4.07.82

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1. 9998051
17. Carefully lift the range housing away from the main housing.

Caution
Ensure that the range cylinder piston rod does not jam in the main housing. Damage to the shaft may result.
18. Remove the range gear fasteners.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

12 / 38

IMPACT 4.07.82

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19. Mark the orientation of the fork shaft to the synchronizer ring. Remove the range gear.

Note: Gear must be in high range for removal. If difficult to remove, lift on the shaft and tap down on the housing with a
dead blow hammer.

20. Remove the selector fork. Check the brass shifter pads. If the brass shifter pads are damaged or worn, replace the
fork. Tighten the set screws to 75 ±7 Nm (55 ±5 lb-ft) and stake set screws.

Note: After staking, set screws are one time use only.
Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

13 / 38

IMPACT 4.07.82

11/12/2020

The fork should be replaced if there is this type of damage.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

14 / 38

IMPACT 4.07.82

11/12/2020

Properly Staked Set Screws
21. Remove the oil return pipe.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

15 / 38

IMPACT 4.07.82

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22. Remove the retaining ring.

23. Remove the washer.

24. Install the puller rings.

25. Install one half of the puller on puller rings together with the hydraulic cylinder, spindle and drift.
Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

16 / 38

25.

IMPACT 4.07.82

11/12/2020

Note: Check that the divide in the puller rings is at 90° to the divide in the puller.

1. 88800015
2. Puller Ring
3. 9998542
4. 90° Position for Tool
5. Tool Set on Puller Ring
26. Install the other half of the puller and the hydraulic pump. Remove the high range engaging ring.

Copyright to this documentation belongs to the VolvoeBay logo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the VolvoeBay logo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

17 / 38

IMPACT 4.07.82

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26.

12


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