GROUP
General

MODEL
~2020MY
Telluride (ON)
2021MY
Sorento (MQ4a,
MQ4 KH)
NUMBER
DATE
PS656 (Rev 1, 11/20/2020) March 2020

REAR OCCUPANT ALERT (ROA)
WITH ULTRASONIC OPERATION
 NOTICE
This bulletin has been revised to include additional information. New/revised sections
of this bulletin are indicated by a black bar in the margin area.
This Pitstop provides information regarding the Rear Occupant Alert (ROA) with ultrasonic
sensor feature designed to alert the driver, in the event that a rear passenger is remaining inside
the vehicle.
•

1st Alert: When you open the front door, after opening and closing the rear door and
turning off the engine, the "Check Rear Seats" warning message will appear on the
cluster.

SUBJECT:

•

2nd Alert: After the 1st alert, the 2nd alert operates when any movement is detected in
the rear seat after the driver's door is closed and all the doors are locked. The horn will
activate for about 25 seconds. If the system continues to detect a movement the alert will
operate up to 8 times.
The alert may activate with the doors locked due to car wash or surrounding vibration or
noise.

To cancel the alert, unlock the door with remote or smart key. The system will continue to detect
for 24 hours after the door is locked.
To deactivate or activate the ROA from the ‘User Settings Mode’ in the instrument cluster or in
the Navigation Audio Head Unit.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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 NOTICE
Make sure that all the windows are closed. If the window is open, the alert may activate
by the sensor detecting an unintended movement (e.g., wind or bugs).

 NOTICE
Even if your vehicle is equipped with the Rear Occupant Alert (ROA) system, always
make sure you check the rear seat before you get off the vehicle.
Note that the alert may not operate if:
•

The movement does not continue for a certain period of time or the movement is small.

•

A child sits on a vehicle seat without a child car seat.

•

The rear passenger is covered with an obstacle such as a blanket.

•

Boxes or objects are stacked in the vehicle, the system may not detect the obstacle.
Also, the warning may generate if the box or object falls off.

•

The sensor may not operate normally if the sensor is obstructed by foreign substances.

If the customer’s Kia Access with UVO Link account is activated and notifications are
enabled, they will receive the following phone notification when ROA is triggered.

Printed Pitstop copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

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