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NHTSA ID Number: 10183249

Manufacturer Communication Number: LI54.10-P-071832

TSB/Document Date: 2020-11-30


Summary

Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged


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TSB/Document ID: LI54.10-P-071832

Replacement Service Bulletin Number:

MFR Communication Date: 2020-10-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Vehicle cannot be unlocked/ vehicle
does not start - starter battery
discharged
Topic number
Version

LI54.10-P-071832
1

Function group

54.10 Battery, power supply, voltage converter

Date

10-15-2020

Validity
Reason for change Reason

Model series 177, model series 118, model series 247

for block

Complaint:
- Vehicle cannot be unlocked/ vehicle does not start
- Display message in instrument cluster "Battery - Start Engine - see Operator's Manual"

Attachments
File

Description

Beispiel_Buswachhalter.pdf

Example for reading bus keepawake event from
electrical system data

Beispiel Kl. 15 EIN_de.pdf

Example for terminal 15 ON

example terminal 15 active.pdf

Example for terminal 15 ON

example_BUS_keep_awake.pdf

Example for bus keepawake event

Cause:
Bus keepawake control units are flagged up by event code U116000 "A bus keepawake control unit has been
detected" in the electronic ignition switch (EZS) control unit.
1. Concerns all vehicles with code 631/632/640/641/642
LED Head Light Module control unit is keeping the bus awake.

2. One of the following control units is keeping the bus awake
ALC, IC, BC, CPC, ESP

3. Continue with the analysis (create a PTSS case)

10-15-2020 6:59 PM
© Copyright Mercedes-BenzeBay logo AG

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The following information is required for the analysis:
- Control unit event log of electronic ignition lock, EZS (N73)
- Control unit event log of SAM-F (N10/6)
- Up-to-date no-load current measurement
Discuss the following questions with the customer:
- Were there any messages in the instrument cluster?
- Did this behavior occur once only, or has it occurred before? If so, when (approximately)?
- Was the vehicle parked in a particular location or with high traffic levels?
- Has the vehicle been modified or are there any installations in the vehicle?

Remedy:
1. Concerns only vehicles with code 631/632/640/641/642
Flash LED Head Light Module control unit with the latest software release.
Invoice under damage code 82B01- 73
2. Flash with the latest software in each case and invoice under the relevant damage code.

Symptoms
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery discharges
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery cannot be charged
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display
message / Low voltage Charge battery
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display
message / Charging

Parts
Part number

ES1 ES2 Designation

Quantity Note

EPC

A 001 982 81 08

80 Ah starter battery

1

X

A 001 982 82 08

92 Ah starter battery

1

X

A 001 982 80 08

70 Ah starter battery

1

X

A 001 982 79 08

60 Ah starter battery

1

X

Operation numbers/damage codes
Op. no.

Operation text

10-15-2020 6:59 PM
© Copyright Mercedes-BenzeBay logo AG

Time

Damage
code

Note

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Page 2/5

54-1011

PERFORM QUICK TEST

Use the damage code for the
component causing the damage!

54-0640

CHECK BATTERY SYSTEM (AFTER
QUICK TEST)

Use the damage code for the
component causing the damage!

54-1109

CHECK CONDITION OF BATTERY

Use the damage code for the
component causing the damage!

54-1126

REPLACE BATTERY (AFTER CHECK)

Use the damage code for the
component causing the damage!

54-0650

MAINTAIN ON-BOARD ELECTRICAL
SYSTEM VOLTAGE (FOR TESTING
AND DIAGNOSIS WORK)

Use the damage code for the
component causing the damage!

54-0991

PROGRAM CONTROL UNIT ...............
(AFTER QUICK TEST)

Use the damage code for the
component causing the damage!

54-0992

CODE CONTROL UNIT............. (AFTER QUICK TEST)

Use the damage code for the
component causing the damage!

54-0645

CHECK NO-LOAD CURRENT
CONSUMPTION

Use the damage code for the
component causing the damage!

54-2536

REPLACE ELECTRONIC IGNITION
LOCK CONTROL UNIT (AFTER
QUICK TEST)

Use the damage code for the
component causing the damage!

WIS-References
Document number

Title

AR54.10-P-1129LW

Battery - Check condition

Cause

AR54.10-P-1130LW

Charge battery

Remedy

AR54.21-P-0038ME

Remove/install electronic
ignition lock control unit

Remedy

10-15-2020 6:59 PM
© Copyright Mercedes-BenzeBay logo AG

Note

Allocation

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10-15-2020 6:59 PM
© Copyright Mercedes-BenzeBay logo AG

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10-15-2020 6:59 PM
© Copyright Mercedes-BenzeBay logo AG

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1


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