NHTSA ID Number: 10183249
Manufacturer Communication Number: LI54.10-P-071832
TSB/Document Date: 2020-11-30
Summary
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
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TSB/Document ID: LI54.10-P-071832
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Vehicle cannot be unlocked/ vehicle
does not start - starter battery
discharged
Topic number
Version
LI54.10-P-071832
1
Function group
54.10 Battery, power supply, voltage converter
Date
10-15-2020
Validity
Reason for change Reason
Model series 177, model series 118, model series 247
for block
Complaint:
- Vehicle cannot be unlocked/ vehicle does not start
- Display message in instrument cluster "Battery - Start Engine - see Operator's Manual"
Attachments
File
Description
Beispiel_Buswachhalter.pdf
Example for reading bus keepawake event from
electrical system data
Beispiel Kl. 15 EIN_de.pdf
Example for terminal 15 ON
example terminal 15 active.pdf
Example for terminal 15 ON
example_BUS_keep_awake.pdf
Example for bus keepawake event
Cause:
Bus keepawake control units are flagged up by event code U116000 "A bus keepawake control unit has been
detected" in the electronic ignition switch (EZS) control unit.
1. Concerns all vehicles with code 631/632/640/641/642
LED Head Light Module control unit is keeping the bus awake.
2. One of the following control units is keeping the bus awake
ALC, IC, BC, CPC, ESP
3. Continue with the analysis (create a PTSS case)
10-15-2020 6:59 PM
© Copyright Mercedes-Benz
AG
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Page 1/5
The following information is required for the analysis:
- Control unit event log of electronic ignition lock, EZS (N73)
- Control unit event log of SAM-F (N10/6)
- Up-to-date no-load current measurement
Discuss the following questions with the customer:
- Were there any messages in the instrument cluster?
- Did this behavior occur once only, or has it occurred before? If so, when (approximately)?
- Was the vehicle parked in a particular location or with high traffic levels?
- Has the vehicle been modified or are there any installations in the vehicle?
Remedy:
1. Concerns only vehicles with code 631/632/640/641/642
Flash LED Head Light Module control unit with the latest software release.
Invoice under damage code 82B01- 73
2. Flash with the latest software in each case and invoice under the relevant damage code.
Symptoms
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery discharges
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery cannot be charged
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display
message / Low voltage Charge battery
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display
message / Charging
Parts
Part number
ES1 ES2 Designation
Quantity Note
EPC
A 001 982 81 08
80 Ah starter battery
1
X
A 001 982 82 08
92 Ah starter battery
1
X
A 001 982 80 08
70 Ah starter battery
1
X
A 001 982 79 08
60 Ah starter battery
1
X
Operation numbers/damage codes
Op. no.
Operation text
10-15-2020 6:59 PM
© Copyright Mercedes-Benz
AG
Time
Damage
code
Note
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Page 2/5
54-1011
PERFORM QUICK TEST
Use the damage code for the
component causing the damage!
54-0640
CHECK BATTERY SYSTEM (AFTER
QUICK TEST)
Use the damage code for the
component causing the damage!
54-1109
CHECK CONDITION OF BATTERY
Use the damage code for the
component causing the damage!
54-1126
REPLACE BATTERY (AFTER CHECK)
Use the damage code for the
component causing the damage!
54-0650
MAINTAIN ON-BOARD ELECTRICAL
SYSTEM VOLTAGE (FOR TESTING
AND DIAGNOSIS WORK)
Use the damage code for the
component causing the damage!
54-0991
PROGRAM CONTROL UNIT ...............
(AFTER QUICK TEST)
Use the damage code for the
component causing the damage!
54-0992
CODE CONTROL UNIT............. (AFTER QUICK TEST)
Use the damage code for the
component causing the damage!
54-0645
CHECK NO-LOAD CURRENT
CONSUMPTION
Use the damage code for the
component causing the damage!
54-2536
REPLACE ELECTRONIC IGNITION
LOCK CONTROL UNIT (AFTER
QUICK TEST)
Use the damage code for the
component causing the damage!
WIS-References
Document number
Title
AR54.10-P-1129LW
Battery - Check condition
Cause
AR54.10-P-1130LW
Charge battery
Remedy
AR54.21-P-0038ME
Remove/install electronic
ignition lock control unit
Remedy
10-15-2020 6:59 PM
© Copyright Mercedes-Benz
AG
Note
Allocation
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10-15-2020 6:59 PM
© Copyright Mercedes-Benz
AG
RUTHERE
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10-15-2020 6:59 PM
© Copyright Mercedes-Benz
AG
RUTHERE
Page 5/5
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