NUMBER:
GROUP:
DATE:

08-074-20 REV. C
08 - Electrical
October 23, 2020

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

This bulletin supersedes Technical Service Bulletin 08-074-20 REV. B, date of issue
September 26, 2020, which should be removed from your files. All revisions are highlighted
with **asterisks** and include updated overview, additional note and updating parts
information.
SUBJECT:
Improved Steering Feel
OVERVIEW:
This bulletin involves replacing the steering gear and updating the Electric Hydraulic Power Steering
(EHPS) software, ** checking sales codes and performing vehicle reconfig,** if required.
NOTE: **Review and perform all step necessary to complete the Repair Procedure. If any
steps are missed this may lead to undesired handling characteristics.**
MODELS:
2018 - 2020
2020

(JL)
(JT)

Jeep Wrangler
Jeep Gladiator

NOTE: This bulletin applies to vehicles within the following markets/countries: North
America.
SYMPTOM/CONDITION:
The customer may describe one or more of the following:
• Steering wander.
• Vehicle has a lead/pull to the right or left.
NOTE: The lead/pull will be more noticeable in hot ambient temperatures.
• Steering feels like it has excess play.
NOTE: This Technical Service Bulletin (TSB) repair will NOT correct a sustained steering
shake, shimmy or vibration. Video aid has been developed for this issue. Refer to the
detailed service procedures available in DealerConnect> Service Library under:
Service Info>19 - Steering / Linkage / Damper, Steering /Removal and Installation.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
DealerCONNECT/Service Library, verify all related systems are functioning as designed. If
Diagnostic Trouble Codes (DTCs) or symptom conditions, other than the ones listed above are
present, record the issues on the repair order and repair as necessary before proceeding further
with this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair Procedure.

08-074-20 REV. C

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PARTS REQUIRED:
CAUTION! Verify that the steering gear part number is correct, as per the listed applications
bellow. Installation of the incorrect steering gear will lead to undesired handling
characteristics, and most likely not address the customer’s concern.
Qty.
** (AR)

Part No.
Description
Available the First Quarter Gear, Steering 3.0L (EXJ) Diesel Four Door, Left Hand
of 2021
Drive (JL) **

1 (AR)

68507569AA

1 (AR)

68507571AA

1 (AR)

68507576AA

1
1
(AR)

06506950AA
06513396AA
68088485AB

Gear, Steering - Four Door, Left Hand Drive (JL)
This Steering Gear Does Not Fit 3.0L (EXJ) Diesel
Gear Ratios 14.2:1
Gear, Steering - Two Door, Left Hand Drive (JL)
Gear Ratios 16.14:1
Gear, Steering - Left Hand Drive (JT)
Gear Ratios 13.3:1
Bolt, I-Shaft
Bolts, Frame - Steering Gear (4 Bolts Per Package)
Fluid, Electric Steering Pump

NOTE: The aluminum steering gear frame bolts will have two different size bolts. The new
steel gear frame bolts will all be the same size.
REPAIR PROCEDURE:
NOTE: Vehicles that have professionally installed lift kits, that are within the limits of the
service wheel alignment specifications, are eligible for the repair described in this
TSB. However, if the vehicle has been lifted or modified beyond the limits of the
service wheel alignment specifications, this TSB is not likely to address the
customer’s concern of wander, leads, and pulls.
1. Replace the steering Gear. Refer to the detailed service procedures available in
DealerCONNECT>Service Library under: 19 - Steering / Gear / Removal and Installation.
NOTE: The steering gear frame bolts and I-shaft pinch bolt will need to be replaced with new
bolts.
2. Check if the EHPS has the latest available software. Is the EHPS software up to date?
• YES >>> Proceed to Step 4.
• NO >>> Proceed to Step 3.
3. Reprogram the EHPS with the latest available software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the application’s
“HELP” tab.
4. Check the vehicle’s Sales Codes. Does it have Sales Code 5SY?
• YES >>> Proceed to Step 5.
• NO >>> Proceed to Step 6.
5. Remove Sales Code 5SY from the vehicle list. Go to DealerCONNECT > Service > Warranty
Administration > Vehicle Option Update.

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08-074-20 REV. C

6. Is the vehicle a 2018 or 2019 JL?
• YES>>> Proceed to Step 7.
• NO>>> Proceed to Step 8.
7. Add Sales Code 70F to the vehicle list. Go to DealerCONNECT > Service > Warranty
Administration > Vehicle Option Update.
8. Using wiTECH 2, perform “Restore Vehicle Configuration” routine. This routine can be found in
Guided Diagnostics. Follow all screen prompts to complete this routine.
9. Clear any DTCs that may have been set in any module due to performing a Restore Vehicle
Reconfiguration.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
19-00-01-9B

Description

Skill Category

Amount

Steering Gear - Replace, Reprogram
(EPS) Electric Power Steering,
Includes Removing Sales Code 5SY
and Restore Vehicle Configuration.
(2 - Skilled)

6 - Electrical and
Body Systems

1.9 Hrs.

FAILURE CODE:
ZZ

Service Action