T-SB-0096-20

October 1, 2020

2021 Camry, Camry HV Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2021

Camry, Camry HV

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:





Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures which apply specifically to 2021 model year Camry
and Camry Hybrid vehicles. A universal PDS Check Sheet that contains PDS steps that apply to
all 2021 model year Toyota vehicles has been developed. To properly perform a complete PDS,
you must complete all procedures contained in this TSB as well as the universal PDS
Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.

© 2020 Toyota Motor Sales, USA

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2021 Camry, Camry HV Pre-Delivery Service (PDS)
Warranty Policy

If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.

Warranty Information
OP CODE

DESCRIPTION

001013

Pre-Delivery Service (PDS)

MODEL

TIME

Camry

1.0

Camry HV

1.5

OFP

T1

T2

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*

QTY

TSADVUNIT

Techstream 2.0
Techstream Lite

PART NUMBER

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 15.20.016 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

© 2020 Toyota Motor Sales, USA

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2021 Camry, Camry HV Pre-Delivery Service (PDS)
Procedures



D/C Cut Fuse Installation* ................................................................................................... 4



Memorize Steering Angle Neutral Point* .............................................................................. 5



Steering Sensor Zero Point Calibration* .............................................................................. 5



Compass Calibration* .......................................................................................................... 6



Removal of Front Emergency Towing Eyelets ...................................................................... 8



Installation of Towing Eyelet Hole Covers ............................................................................. 9



Front Wheel Opening Extension Pad Installation ............................................................... 10



Front License Plate and Mounting Bracket Installation* ...................................................... 11



Tire Pressure Warning System (TPWS) Initialization .......................................................... 12



Dealer Contact Information for Call Dealer Head Unit Function .......................................... 12



Entune™ 3.0 App Suite Connect Initialization/Update ....................................................... 12

*If applicable.

© 2020 Toyota Motor Sales, USA

T-SB-0096-20

October 1, 2020

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2021 Camry, Camry HV Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge, the D/C cut fuse (25A) has been removed and is stored in the
engine compartment relay block. Install the D/C cut fuse (25A) and confirm ALL related
Diagnostic Trouble Codes (DTCs) are cleared.
NOTE
This step is ONLY necessary on Japan produced vehicles (VINs starting with “J”) marketed in the
continental United States, and on ALL vehicles in Hawaii, Puerto Rico, Saipan, Guam, and
American Samoa.
Figure 1.

1

2
3

1

Relay Block

2

Remove D/C Cut Fuse (25A)

3

Install D/C Cut Fuse (25A)

© 2020 Toyota Motor Sales, USA

T-SB-0096-20

October 1, 2020

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2021 Camry, Camry HV Pre-Delivery Service (PDS)
Memorize Steering Angle Neutral Point

As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is
cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system/panoramic view
monitor system will be operative, but it cannot display guidelines to assist parking operation
because the center position recognized by the steering angle sensor may not be in an initial
position. Therefore, perform steering angle neutral point initialization AFTER installing the D/C
cut fuse during PDS.
Refer to the applicable Repair Manual for the steering angle neutral point initialization procedure
(Camry / Camry HV).

Steering Sensor Zero Point Calibration

As a result of the removal of the D/C cut fuse, the steering angle sensor power source is cut off.
When the D/C cut fuse is reinstalled, the center position recognized by the steering angle sensor
may not be the appropriate position. Therefore, it is necessary to perform steering sensor zero
point calibration AFTER installing the D/C cut fuse during PDS.
Refer to the applicable Repair Manual for the steering sensor zero point calibration procedure:


Driving Method (Camry / Camry HV).



Techstream Method (Camry / Camry HV) (procedure 4).

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2021 Camry, Camry HV Pre-Delivery Service (PDS)
Compass Calibration

The compass indicates the direction that the vehicle is heading by detecting the direction and
strength of the Earth's magnetic field and processing this data using the compass sensor and
microcomputer. Detection of the direction and strength of the Earth's magnetic field vary
according to the area in which the vehicle is used and is affected by the residual magnetism of
the vehicle. For this reason, the geographic direction displayed may also deviate from the
direction determined by the Earth's magnetic field according to the area in which the vehicle is
used. Therefore, please perform the initial calibration of the compass in your dealership prior to
delivery to customers.
NOTE
 Do NOT perform calibration of the compass in a place where the Earth's magnetic field is subject to
interference (underground parking, under a steel tower, between buildings, roof parking, near a
railroad crossing, near a large vehicle, etc.).
 Do NOT operate electric systems during the calibration (moonroof, power windows, etc.), as they may
interfere with the calibration.
 The dot on the compass display disappears when calibration has been completed.
Figure 2.

© 2020 Toyota Motor Sales, USA

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October 1, 2020

2021 Camry, Camry HV Pre-Delivery Service (PDS)
Compass Calibration (continued)
Deviation Calibration Procedure

1. Turn the engine switch (ignition switch) to
the ON position (ON mode). Then, push
and hold the mirror switch until the zone
number appears on the display.