NHTSA ID Number: 10182944
Manufacturer Communication Number: CSB20-560-004
TSB/Document Date: 2020-11-23
Summary
This service bulletin provides instructions to update the V-MUX for resolving a programming error that causes the "Pump Engaged" light to not be illuminated while pumping is in motion.
Spartan Fire
, LLC
DATE:
Campaign Service Bulletin
10-22-2020
APPLIES TO:
This service bulletin applies to Spartan ER model UST, 2019 and 2020
Model Year built between February 1, 2019 and May 21, 2020.
CONDITION:
Per NFPA 16.10.2.2, “A “Pump Engaged” indicator shall be provided in the
driving compartment to indicate the pump shift has been successfully
completed.” An error in the programming included interlocks of neutral
and park brake causing the light to be extinguished while pumping in
motion.
CORRECTION:
A V-MUX program update must be downloaded to the node controlling
the illumination of the “Pump Engaged” indicator in the cab.
LABOR ALLOCATION:
0.5 hrs
CLASSIFICATION:
E3
GENERAL INSTRUCTIONS:
Thoroughly review entire service bulletin before starting work. If there are questions or concerns
with steps defined in this service bulletin, contact Spartan Fire, LLC. Customer & Product Support
Group.
All applicable industry safety standards must be followed when performing work identified in this
procedure.
STEP-BY-STEP INSTRUCTIONS:
1. Contact Spartan Fire, LLC Customer & Product Support Group at 1-800-867-6487 to obtain
the V-MUX vehicle application file, or “binary file” that needs to be downloaded to the vehicle.
Please have the Spartan Fire Brandon truck number or vehicle VIN available.
2. Using Weldon V-MUX downloader and a USB transceiver, download the vehicle application
file. Refer to the following procedure to complete the download
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.
20-11
xx
Page 1 of 3
CPS-FR-0005
Rev: 1.0
Spartan Fire, LLC
Campaign Service Bulletin
3. After the V-MUX update is complete, perform the following test to validate the new program.
a. Turn on the master battery and ignition switches.
b. Ensure the park brake is set.
c. Start the truck.
d. Leave the transmission in neutral.
e. Engage the water pump using the switch in the cab. Make sure to follow all
operational and safety placards in the cab relating to engaging the pump.
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.
20-11
xx
Page 2 of 3
CPS-FR-0005
Rev: 1.0
Spartan Fire, LLC
Campaign Service Bulletin
i. Do not run the water pump for more than 30 seconds without opening
the tank to pump valve to recirculate tank water through the pump.
f. Verify the “Pump Engaged” indicator light in the cab is illuminated.
g. Verify the “OK to Pump” indicator light in the cab is illuminated.
h. Step on the service brake. Do not remove your foot from the service brake until
step “q” below.
i. Release the park brake.
j. Verify the “Pump Engaged” indicator light in the cab is still illuminated.
k. Verify the “OK to Pump” indicator light in the cab is no longer illuminated.
l. Shift the transmission into drive.
m. Verify the “Pump In Motion” indicator light in the cab is illuminated.
n. Verify the “Pump Engaged” indicator light in the cab is still illuminated.
o. Shift the transmission into neutral.
p. Set the park brake.
q. Remove your foot from the service brake.
r. Disengage the water pump using the switch in the cab.
s. Verify the “Pump In Motion” indicator light in the cab is no longer illuminated.
t. Verify the “Pump Engaged” indicator light in the cab is no longer illuminated.
u. Verify the “OK to Pump” indicator light in the cab is no longer illuminated.
v. Turn off the ignition and master battery switch.
4. If the pump indicator lights in the cab did not function as described above, call Spartan
Fire, LLC Customer & Product Support Group at 1-800-867-6487 for assistance.
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.
20-11
xx
Page 3 of 3
CPS-FR-0005
Rev: 1.0
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TSB/Document ID: CSB20-560-004
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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