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NHTSA ID Number: 10182915

Manufacturer Communication Number: B520720

TSB/Document Date: 2020-11-23


Summary

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.


11/2/2020

52 07 20_SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM

SIB 52 07 20
2020-10-21
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING
REMOTE STARTING SYSTEM

MODEL
E-Series
F44
F91
F92
F93
F95
F96
G05
G06
G07
G14
G15
G16
G20
G29

Model Description
2 Series Gran Coupe
M8 Convertible
M8 Coupe
M8 Gran Coupe
X5 M Sports Activity
Vehicle (SAV)
X6 M Sports Activity
Coupe SAC
X5 SAV
X6 SAC
X7 SAV
8 Series Convertible
8 Series Coupe
8 Series Gran Coupe
3 Series Sedan
Z4 Roadster

Production Date

From
November 1 2018
to
November 1 2019
production

Affected Option Code

Vehicles equipped
with BOTH options
SA1CR Remote Engine Start
AND
SA459 Memory Seats

SITUATION
When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat
heating on the driver’s side is not activated.
NOTE: The seat heating should switch on when the automatic seat heating is activated, even with a remote
engine start.

CAUSE
Software coding error in the seat module control unit.
The encoding parameters in the seat module FAS_G11 were not set to ‘active’ during programming with ILevel S18A-19-07-5xx and S18A-19-11-5xx.
NOTE: The encoding cannot be done manually via ISTA and complete vehicle programming must be
performed.

CORRECTION
Program and encode the vehicle with ISTA 4.26.2 (released November 3, 2020) to
I-level S18A-20-11-528 or a more recent version.

PROCEDURE
Determine the vehicle’s current I-level by either using AIR or the Key reader/ISPA NEXT application.
If the I-Level is at S18A-20-11-528 or newer than do not program vehicle.
Run diagnosis with ISTA and work through the corresponding test module if necessary.
Then reassess the vehicle.
If the I-Level is lower than S18A-20-11-528 then program the vehicle using ISTA Version 4.26.2 or
newer.

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11/2/2020

52 07 20_SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM

Note that ISTA 4 will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMWeBay logo-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.

PARTS INFORMATION
A parts exchange does not provide a solution in this case and is therefore not permitted.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.
Please be sure to also perform any additional work (before and/or after) the selected campaign or
other campaign repairs require and/or close the remaining open programming and encoding
Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
Only if the above situation does not apply, the BMWeBay logo software solution is then:
Covered under the terms of the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMWeBay logo Certified Pre-Owned Program as described below.
Defect Code:
:
Labor
Operation
00 00 006

6135691500

Seat module / seat control unit (incl. holder) Permanent
malfunction

Description

Labor Allowance

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply (in
AIR as Recharge vehicle electrical system battery)

Refer to AIR

Programming/encoding control unit(s)

Refer to AIR

Or:
00 00 556
And:
61 21 528
And:
61 00 730

And, additionally for the:
e-Vehicles
Labor
Operation
61 25 910

Description

Labor Allowance

Recharging high-voltage batteryeBay logo unit (to high voltage

Refer to AIR

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11/2/2020

52 07 20_SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM

charging socket)
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowance
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor
operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis).
Other Repairs
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related
test plans, claim this work with the applicable defect code and the labor operations that are listed in AIR
(including diagnosis).
As applicable to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work
time (WT), WT and repair explanation procedures.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department or use
the chat available in the Warranty Documentation Portal
Submit an IDS ticket to the Parts Department

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TSB/Document ID: B520720

Replacement Service Bulletin Number:

MFR Communication Date: 2020-10-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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