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01 12 19_FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES

SIB 01 12 19
2020-10-30
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO
15 YEARS/150,000 MILES
This Service Information bulletin supersedes SI B01 12 19 dated May 2020
What’s New:
Cause and Procedure sections updated
Part Information section updated
Warranty Information section updated
MY 2018 & MY 2019 G01, MY 2019 G02, and MY 2017 & MY 2018 G30 vehicles added.

MODEL
E-Series

MY

G01
G01
G01
G02

2018 & 2019
2019
2018
2019

Model
Description
X3 xDrive30i
X3 sDrive30i
X3 M40i
X4 xDrive30i

G12

2018

750i Sedan

G12

2018

750i xDrive Sedan

G12

2018

ALPINA B7 xDrive

G30
G30
G30
G30

2017 & 2018
2017 & 2018
2018
2018

G30

2018

G32

2018

530i Sedan
530i xDrive Sedan
540i Sedan
540i xDrive Sedan
M550i xDrive
Sedan
640i xDrive Gran
Turismo

Production Dates

Engine

July 13, 2017 – July 29, 2019
March 29, 2018 – July 29, 2019
July 12, 2017 - August 1, 2018
May 17, 2018 – July 27, 2019
February 10, 2017 - February 26,
2018
February 9, 2017 - February 26, 2018
February 28, 2017 - February 22,
2018
November 3, 2016 – June 25, 2018
November 3, 2016 – June 25, 2018
June 19, 2017 - June 25, 2018
June 26, 2017 - June 25, 2018

B46O
B46O
B58M
B46O

June 11, 2017 - June 26, 2018

N63R

February 15, 2017 - June 25, 2018

B58M

N63R
N63R
N63R
B46O
B46O
B58M
B58M

Note: The Model information above is for informational purposes only, it is not the only deciding factor.
The MY 2018 & MY 2019 G01, MY 2019 G02, and MY 2017 & MY 2018 G30 vehicles has been added to
this bulletin update dated October 2020.
The 2018 MY G32 with the B58M engine has been added to this bulletin update dated May 2020.

ELIGIBLE VEHICLES
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
Vehicle Comment shown below:
Please see SI B01 12 19 (DC 51 64 90 01 00). For this vehicle, the Radiator Grille Upper and
Lower Active Air Flaps limited warranty for defects in materials or workmanship has been
extended to 15 years/150,000 miles as determined from the original in-service date. This
coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.

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01 12 19_FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES

Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice
of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the
Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage
Corrections prior to performing any repair.
Note: For applicable MY 2017 G12, G30 vehicles and specific other MY 2018 G30 model vehicles,
an extended limited warranty coverage of 10 years/120,000 miles applies to the upper and lower active air
flaps on these vehicles, please refer to SI B01 01 19.

SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW of North
America, LLC (BMW NA) is extending the
limited warranty for the vehicle’s Radiator
Grille Upper and Lower Active Air Flaps to:
15 years/150,000 miles as determined
by the vehicle’s original in-service date

Shown:
1. Air flap control (drive), active, upper
2. Air flaps, upper (assembly)
3. Air flaps, lower (assembly)

This component-specific limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to
the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Air flap issues caused by debris/blockage from outside influences is not a defect in materials or
workmanship and is not claimable.
During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000
mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or
Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.

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01 12 19_FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES

CAUSE
A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related
to the upper and/or lower active air flap(s).
Potential causes include:
Faulty upper air flap actuator (G01, G12, G30, G32)
Faulty lower air flap assembly (G01, G12, G30, G32)
Software error in the DME affecting the upper flap (G01 only)

CORRECTION
Follow the instructions in the PROCEDURE section.

PROCEDURE
Depending on the root cause, vehicle model, and location of flap (upper or lower), the vehicle may require
any, or a combination repair of one or more corrections:
Updated air flap actuator
Updated air flap assembly
Software update
Follow the diagnostic suggestions is SI B51 21 19 to determine which repair is required for each specific
vehicle.
For the G01, determine the vehicle’s current I-level first by either using AIR or the Key reader/ISPA NEXT
application.

PARTS INFORMATION
Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the applicable
replacement part numbers.
Part Number
Refer to ETK
Or:
Refer to ETK
And/or:
Refer to ETK

Description
Air flap control (drive), active, upper (see below)

Quantity
1

Air flaps, upper (assembly)

1

Air flaps, lower (assembly)

1

Important: If the Air flap control (drive), active, upper is the issue and it is available
separately (per ETK), then only replace the upper flap drive to correct this issue.
Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these
required additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.

WARRANTY INFORMATION
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This component-specific limited warranty extension to 15 years/150,000 miles applies to eligible USspecification BMW vehicles that are registered, operated and have their covered repair performed by an
authorized BMW center in the United States (including Puerto Rico) for defects in materials or workmanship.
Note: For applicable MY 2017 G12, G30 vehicles and specific other MY 2018 G30 model vehicles,
an extended limited warranty coverage of 10 years/120,000 miles applies to the Upper and Lower Active Air
Flaps on these vehicles, please refer to SI B01 01 19.
Active cooling damper control-related fault codes/repairs that are caused by debris/blockage from outside
influences is not a defect in materials or workmanship and is not claimable.
During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000
mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
The existing limited warranty coverage for the whole vehicle and other components has not
changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or
any BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again, it is covered by the remaining portion of the extended limited warranty
coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Defect Code:

5164900100

G12 N63 G30 B58 air flap control system

:
Labor Operation Description
00 00 006

Labor Allowance

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Or:
00 00 556
And:
61 21 528
And, as
necessary:
61 00 006

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead
00 00 006
And, as required for the:

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G01 and G12 (excluding the ALPINA B7)
Labor Operation Description
51 64 700

Labor Allowance

Replacing top flap control (including the drive only, if
available and applicable) (after vehicle diagnosis)

Refer to AIR

Replacing bottom flap control (after vehicle diagnosis)

Refer to AIR

Or:
51 64 705
Or:
51 64 715

Replacing top (including the drive only, if available and
applicable) and bottom air flap control (after vehicle
Refer to AIR
diagnosis)

Or, as required for the:
G30 and G32 (excluding the ALPINA B7)
Labor Operation Description
Replace upper air flap control active (after vehicle
51 74 610
diagnosis)
Or:

Labor Allowance

51 74 600

Replace the upper air flap (after vehicle diagnosis)

Refer to AIR

Replace upper air flap and air duct (after vehicle
diagnosis)

Refer to AIR

Replacing bottom air duct (lower) (after vehicle
diagnosis)

Refer to AIR

Replace upper air flap control active and air duct
lower (after vehicle diagnosis)

Refer to AIR

Refer to AIR

Or:
51 74 602
Or:
51 74 601
Or:
51 74 620

Or, as required for the:
G12 (ALPINA B7 Model only)
Labor Operation Description
51 99 000

Labor Allowance

A. Work time for replacing top flap control
(including the drive only, if available and
applicable) (after vehicle diagnosis)

15 FRU

B. Work time for replacing bottom flap
control (after vehicle diagnosis)

11 FRU

Or:
51 99 000
Or:
51 99 000

C. Work time for replacing top (including the drive
only, if available and applicable) and bottom air
15 FRU
flap control (after vehicle diagnosis)

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And, additionally for
Vehicle’s equipped with an ACC Sensor that require a Bottom Air Flap replacement:
Labor Operation Description
66 99 000

Labor Allowance

Work time to prepare the lower active flap for the reinstall of the ACC sensor (with 51 64 705, 51 64 715,
ALPINA repair B or ALPINA repair C)

3 FRU

Adjusting ACC sensor

Refer to AIR

And:
66 31 502

Work time labor operation codes 61 00 006, 51 99 000 and 66 99 000 are not considered a Main labor
operation.
For the above and for any addition work that is required, as applicable to your center, please refer to SI B01
01 20 or B01 07 20 for claiming your diagnosis work time, job/repair work time (WT), WT and repair-related
explanation procedures.
And, for the:
G01 Only (When necessary as outlined in the SI B51 21 19 PROCEDURE section)
Labor Operation Description
61 00 730

Programming/encoding control unit(s)

Labor Allowance
Refer to AIR

Refer to AIR for the corresponding flat rate unit (FRU) allowances for the above.
During the workshop visit for this repair procedure, the above vehicles may also show one or more
programming and encoding Technical Campaign repairs open, the programming and encoding procedure
may only be invoiced one time.
If you should have this situation, update the vehicle to the required I-level or higher by performing
and submitting for it through one of these open Technical Campaigns instead.
Please be sure to also perform any additional work the campaign repairs require and/or close the
remaining open programming and encoding the Campaign repairs as outlined in the corresponding
Service Information Bulletin.
Only if the situation above does not apply, the additional flat rate labor operation code above to perform the
programming and encoding procedure is then claimable within the work procedures and coverage
guidelines described in this bulletin.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work (including performing the IRAP Control
Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed in this bulletin
with the applicable AIR labor operations.

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01 12 19_FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES

Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding
control module-related repair work using the applicable defect code and labor operations in AIR (including
diagnosis).
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement
for qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
The MY 2018 & MY 2019 G01, MY 2019 G02, and MY 2017 & MY 2018 G30 vehicles has been added to
this bulletin update dated October 2020.
The 2018 MY G32 with the B58M engine has been added to this bulletin update dated May 2020.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico),
please have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following
reference:

B-ELWR 2020 Radiator Grille Air Flaps 15Y150M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2020 Radiator Grille Air Flaps 15Y150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.

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Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email
at [email protected]

Supporting Materials
picture_as_pdf B011219V5_Customer Letter.pdf

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