NHTSA ID Number: 10182858
Manufacturer Communication Number: PA-2011-38
TSB/Document Date: 2020-11-23
Summary
Eaton
Roadranger- Hino Quick Reference Guide.
David Brooks
x351
John Williams
x352
Scott Lemmers
269-743-8170
Rick Ender
x361
Jeremiah Oetman
x362
Dana
Via
269-903-9154
Thomas Clark
x371
Jeff Jacobs
x372
Scott Lemmers
269-743-8170
David O’Kelley
x321
Jeff Duke
x322
Dana
Via
269-903-9154
x382
Scott Lemmers
269-743-8170
x162
Maxie Bruce (Sales & Service)
Roadranger Field Marketing
Northeast Region
United States
7535 Windsor Drive, Suite 204A
Allentown, PA 18195
Phone: 610-395-1212
Fax: 610-391-1452
Phone Mail: 1-800-334-3116
Region Manager
Dennis Nero
x111
Region Service Manager
Rolf Duerr
x113
Administrative Support
April Zehr
x116
Automated Product Specialist
Loren Brown
x117
Special Products Sales Manager
Rick Karel
x120
Products Trainer
Shane Conner
x114
Territory Managers
Territory Service Managers
Aftermarket Parts Managers
Todd Sipos
x411
Open
x412
Dave Wood
603-540-2272
Paul Woscyna
x421
Open
x422
Bob McGowan
603-540-2272
David Cunningham x431
Jim Gallagher
x432
Dave Wood
603-540-2272
Joe Marino
x441
Art Senopole
x442
Bob McGowan
508-404-8128
Dave Harry
x451
Molly Doyle
x452
Dave Wood
603-540-2272
Tom Peck
x461
Mike Ferarri
x462
Dave Wood
603-540-2272
Jim Vukcevic
x471
Matthew Dake
x472
Dave Wood
603-540-2272
Roadranger Field Marketing
Canada
2160 Williams Parkway
Brampton, ON
Phone: 905-790-0000
Fax: 905-790-4344
124, 10725-25th St. N.E.
Calgary, AB
Phone: 403-277-0027
Fax: 403-277-0279
Manager
Phil Jones
905-790-4322
Service Manager
Dave Embury
905-790-4321
Parts Manager
Dyanne Richards
905-790-4326
Controller
Elizabeth Cereniewicz 905-790-4338
Administrative Support
Connie Goruk
905-790-4319
National Accounts
Peter Messeroll
905-790-4324
Customer Service, Parts
Ed Miskimmin
905-790-4339
Robert Deschamps
905-790-4327
Scott Geraldi (Temp)
905-790-4320
Ron Poon
403-717-2034
Accounting
Joanna Stasczak
905-790-4323
Product Training
Bud Ralf (East)
905-790-4337
Brett Bartel (West)
403-520-6780
Service Technician II
Yeatbark Aschagria
905-790-4334
Customer Service Coordinator
Open
Territory Managers
Territory Service Managers
Ed Rizarri 604-351-0170
Aftermarket Parts Managers
Sylvia Mahoney 403-614-1716
(BC Sales & Service)
Brian Schilling 403 717 2033
Mac Corrie
403-717 2031
Sylvia Mahoney 403-614-1716
(AB & SK)
Ken Moodie 204-941-0011
Sylvia Mahoney
403-614-1716
(MB & N.W ON Sales & Service)
Michael Sharpe 647-200-4625
Steve McCallum 647-201-0652
Louise Duranleau 514-758-2167
Jonathan Brault
Louise Duranleau 514-758-2167
(GTA)
J.C. Montpellier 514-386-5189
438-995-2660
(QC)
Brent Talbot 519-200-8532
Louise Duranleau 514-758-2167
(S.W. ON & E.Coast Sales & Service)
Keith Robertshaw 647-200-9781
(N.E. & E. ON Sales & Service)
Louise Duranleau 514-758-2167
Roadranger Field Marketing
Mexico
Blvd. Jose Lopez Portillo #333 Nte.
Bogeda 339
C.P. 66050
Escobedo, N.L., Mexico
Phone: 011-52-818-332-1515 or 1717
Fax: 011-52-818-376-4721
Manager
Max Martinis
Region Service Manager
Salvador Paramo
Administrative Support
Iris Serrano
Inventory & Logistic Coordinator
Roberto Saucedo
Accountant
Humberto Davila
Warranty Coordinator
Open
Automated Product Specialist
Julio Villarreal
Territory Managers
Territory Service Managers
Luis de Leon
Mario Moreno
North I
Emerson Gutierrez (Sales & Service)
Medium Duty Sales Manager
Juan Carlos Romano
North II
Trainer
Alejandro Diaz
Jorge Toledo
Central
Jorge Contreras
Alejandro Garcia
Miguel Barajas
Jose Gomez
Antonio Ramirez (Sales & Service)
South
Aftermarket Parts Managers
Diego Nava
January 15th, 2014
Roadranger Marketing – Aftermarket
Subject:
FLEX Reman Transmission Dealer Stocking Incentive
Effective Date:
January 1st, 2014 through December 31st, 2014
The Roadranger Aftermarket Marketing Group is pleased to announce a dealer stocking incentive for FLEX
Reman transmissions. Any dealer who places a stock order for (3) FLEX Reman units on the same purchase
order will be eligible for a $500 Eaton
parts certificate. Purchase orders must be dated between January 1st,
2014 and December 31st, 2014.
To qualify
•
Purchase any three (3) Eaton FLEX Reman transmissions for dealer stock with an order date between
January 1st, 2014 and December 31st, 2014. The three (3) transmissions must be ordered at the same
time, on the same purchase order.
•
Email or fax the incentive registration form along with dated purchase order showing all three (3) FLEX
Reman transmissions to the email address or fax number shown on the form to receive the $500 parts
coupon.
•
This offer can be used multiple times meaning it is available for all orders of 3 FLEX Reman
transmissions purchased on the same purchase order anytime during the promotion period.
Promo Period:
January 1st, 2014 through December 31st, 2014
Pricing, Freight & Lead Times:
Standard pricing, freight terms and lead times apply
Product:
FLEX Reman Transmissions – part numbers shown in chart below
Transmission
Model
FR-15210B
FRO-16210C
FRO-16210C
FRO-18210C
RTLO-16713A
RTLO-18718B
RTLO-16913A
RTLO-18913A
RTLO-18918B
RTLO-20918B
NEW FLEX
Part Numbers
FR15210B-P
FRO16210C-C
FRO16210C-P
FRO18210C-P
RTLO16713A-P
RTLO18718B-P
RTLO16913A-P
RTLO18913A-P
RTLO18918B-P
RTLO20918B-P
Please contact your Roadranger Aftermarket Representative with questions regarding this or other Eaton
Aftermarket
products or promotions.
Sincerely,
Roadranger Marketing, Aftermarket
Note: Eaton
reserves the right to modify or cancel this program at any time
Eaton – Vehicle Group | Aftermarket | PO BOX 4013 | Kalamazoo, MI 49003
FLEX Reman Transmission Dealer Stocking Incentive
$500 Parts Coupon Incentive Registration Form
$500
+
+
= Parts
Coupon
Instructions:
1. Purchase any three (3) Eaton
FLEX Reman transmissions for dealer stock with an order date
between January 1st, 2014 and December 31st, 2014. The three (3) transmissions must be
ordered at the same time, on the same purchase order.
2. Email or fax this form along with dated purchase order for all three (3) FLEX Reman
transmissions to the email address or fax number shown below to receive the $500 parts
coupon.
3. This offer can be used multiple times meaning it is available for all orders of 3 FLEX Reman
transmissions purchased on the same purchase order anytime during the promotion period.
Step 1: Enter dealer and FLEX transmission information
Dealer / Distributor Code:
Dealer / Distributor Name:
Address:
City:
State / Province:
Postal Code:
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TSB/Document ID: PA-2011-38
Replacement Service Bulletin Number:
MFR Communication Date: 2015-12-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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