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NHTSA ID Number: 10182847

Manufacturer Communication Number: HINO PA2012-107

TSB/Document Date: 2020-11-23


Summary

Hendrickson is the leading tier one OEM supplier of heavy duty truck bumpers for the North American commercial vehicle industry. Our


Supplier:

Hendrickson Bumper & Trim

Supplier Information

Hendrickson is the leading tier one OEM supplier of heavy duty truck bumpers for the North American commercial vehicle industry. Our
commitment to quality and product innovation drives this industry leadership position, thus promoting the development of products that
enhance vehicle styling and durability. Key capabilities, which include proprietary bumper forming technology and advanced metal and
plastic materials, enable HendricksoneBay logo to manufacture aerodynamically contoured bumper designs that are durable yet lightweight.
Hendrickson supplies over 1,000 different part numbers from chrome plated steel, prime painted bumpers and many proprietary
products.

Customer Service &
Technical Support

Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: helpdesk@hino.com
Hino Parts Support Fax: 662-342-3939
Hendrickson Bumper Phone: 800-356-6737
Hendrickson Bumper Technical & Invoicing Email: [email protected]
Hendrickson Bumper Marketing & Sales Email: [email protected]
HendricksoneBay logo Bumper Web: www.hendrickson-intl.com
Hendrickson Bumper Fax: 815-727-4036

Order Procedures:

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact Supplier
directly via phone number.

Stock Orders
Emergency Orders
Minimum Order Quantity

Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship items will be shipped from a local Supplier PDC.
Emergency orders may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be processed with a
“rush” order. Freight and Handling fees will be identified on the Hino invoice.
There is no minimum order requirement on emergency or stock orders.

Freight Policy:

All orders are shipped from Joliet, IL 60434 unless otherwise specified. All orders will be direct shipped via the most efficient method,
freight free (pre-paid) to the dealer.

Free Freight Policy:

All bumpers are shipped to the dealer freight free (pre-paid). Hino covers the freight on orders of 1-9 bumpers, orders of 10+ bumpers
ship freight free (pre-paid) by Hendrickson.

Price Break Qty.

Orders for 10+ bumpers are eligible for a massive price break. Please contact your Hino DPM to request a quote on 10+ bumpers mix
and match. Include the part numbers and the quantity for each part number in your quote request.

Order Fulfillment Policy:

Standard lead time for Aero Clad bumpers is two weeks. All other bumpers have a standard three week lead time.

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two weeks
of each pricing update.

Format:

Standard Part numbers are directly carried over; no prefix or suffix.

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as
Miscellaneous Items in Corcentric when submitting for reimbursement.

Warranty:

Please view Supplier warranty documents as warranty varies based on item. Contact Supplier directly. All inquiries should be sent to
Figueroa at Phone: 815.774.6982 or E-Mail: [email protected] or Arthur Gray Phone: 815.774.6998 or E-Mail:
[email protected].

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above. All returned items
MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs have an expiration date
of sixty (60) days; after sixty (60) days the return will become null and void. All returns are subject to a 25% or greater restocking fee.
Will not authorize any returns that are not properly packaged or in the original packaging. No credit will be issued for product that has
been damaged, altered, or installed on equipment. The customer is responsible for all freight charges on the returned merchandise.
Special order items or non stock items are not returnable.

Shipping Inspection and
Damaged Product:

All merchandise should be inspected upon arrival and carriereBay logo damage claims should be filed with the carriereBay logo immediately. We are not
responsible for, nor are we in a position to make a claim after the freight carriereBay logo accepts the shipment from us. For excess stock returns,
contact the Supplier directly.

Supplier Cross Reference
Web Site:

www.hendricksonbumper.com

Conclusion:

Hendrickson has an extensive field sales, parts and service organization to support our customers around the globe — truck owners,
dealers, fleets, and OEMs. Our investment in new technologies will continue as we strive to deliver customers more value. At
Hendrickson, innovation never rest.

PA-2012-107
09-27-12 01.51.PM

BUMPER
All Makes Catalog
Popular Part Numbers

See us on the web at

www.hendricksonbumper.com

Additional product listings are only a click away!
Check out our Selection and Cross Reference Tools and browse our current literature.
If you can’t find what you need, please call Customer Service at 800.356.6737.

We want to hear from you!

WELCOME TO THE HENDRICKSONeBay logo

ALL MAKES BUMPER PROGRAM

Hendrickson is the leading tier one OEM supplier of heavy duty truck bumpers for the North
American commercial vehicle industry. Our commitment to quality and product innovation drives
this industry leadership position, thus promoting the development of products that enhance
vehicle styling and durability. Key capabilities, which include proprietary bumper forming
technology and advanced metal and plastic materials, enable Hendrickson to manufacture
aerodynamically contoured bumper designs that are durable yet lightweight. Hendrickson
supplies over 1,000 different part numbers from chrome plated steel, prime painted bumpers
and many proprietary products.
Hendrickson has an extensive field sales, parts and service organization to support our customers
around the globe — truck owners, dealers, fleets, and OEMs. Our investment in new technologies
will continue as we strive to deliver customers more value. At Hendrickson, innovation never rests.

TABLE OF CONTENTS
Bumper Materials and Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Understanding the Hendrickson All Makes Bumper Program . . . . . . . . . . . . . . . . . . . . . . . . . .3
FordeBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
FreightlinereBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
InternationaleBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
KenwortheBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MackeBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
PeterbilteBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
VolvoeBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Western StareBay logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Air Dams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

BUMPER PRODUCTS AND TECHNOLOGY
Steel Chrome




One-year limited warranty*
Available in 7-gauge or 10-gauge steel
Bright mirrored finish
Many shapes available
Customize your bumper with cutouts
and roadlights
• Competitive pricing
• Also available in corrosion resistant
E-coat finish, ready for top coat

AERO GUARD® Bumper Technology





Improved cold impact durability
Lightweight aerodynamic design
Molded-in-black textured finish
Increased ground clearance
Improved cooling air flow capacity
Simple, two-piece design for serviceability

Solid Stainless Steel






Full five-year limited warranty*
Bright mirrored finish
Resists corrosion
Resists cracks, peeling rust and fading
As durable as a steel bumper
Improved lead time
Minor abrasions can be buffed

AERO CLAD® Stainless Steel Clad Aluminum






Durable, bright mirrored finish
Finish 10 times thicker than chrome
Resists corrosion
Resists cracking, pitting, peeling and fading
Lightweight for better fuel economy
Minor abrasions can be buffed
Full five-year limited warranty*

* Visit our website at www.hendricksonbumper.com or call 800.356.6737 for complete
warranty terms, conditions and limitations.

2

www.hendricksonbumper.com

UNDERSTANDING THE HENDRICKSONeBay logo
ALL MAKES BUMPER PROGRAM
PART NUMBERING SYSTEM

ORDER/REORDER REQUIREMENTS

Part Type:
100 - 199 FordeBay logo
200 - 299 FreightlinereBay logo
300 - 399 GMCeBay logo
400 - 499 InternationaleBay logo
500 - 599 KenwortheBay logo
600 - 699 MackeBay logo
700 - 799 Blank
800 - 899 PeterbilteBay logo
900 - 903 VolvoeBay logo
904 - 911 Western StareBay logo

Direct Questions to Hendrickson
Customer Service at 1-800-356-6737,
or OEM Customer Service Division.

Material Thickness:
0 = Ten Gauge Steel
7 = Seven Gauge Steel
Road Light Sizes:
Millennium Lights Available
Oval is 6.75" x 2.75" with 1.375" radius on ends
Round is 2.31" diameter
Material Abbreviations:
SQ = Texas Square
SSC = Stainless Steel Clad Aluminum
SSCSQ = Stainless Steel Clad Aluminum
Texas Square
STQ = Solid Stainless Steel Texas Square
AG = AERO GUARD®
BRT = HENDRICKSON AERO BRIGHT®
Example: Part #0100SQ
0 = Ten gauge steel
100 = FordeBay logo
SQ = Texas Square

FREIGHT POLICY
Direct Questions to HendricksoneBay logo
Customer Service at 1-800-356-6737,
or OEM Customer Service Division.

INQUIRIES
Questions regarding literature, order
status and product information may be
directed to Hendrickson Customer Service
at 1-800-356-6737, or OEM Customer
Service Division.

WARRANTY AND RETURN POLICY
Steel Chrome: 1 year from date of sale for
materials and workmanship. Direct questions
to your OEM claims administrator.
AERO CLAD®: 5 years from date of sale.
Direct questions to your OEM claims
administrator.
Solid Stainless Steel: 5 years from date of
sale. Direct questions to your OEM claims
administrator.
AERO GUARD®: 2 years from service date
for parts and labor. Direct questions to your
OEM claims administrator.

www.hendricksonbumper.com

3

FORD
LN/LT/LTN/LTL/8000/9000
38.2"

38.46"

1.22"

FF7108

3.4"

FF7130

1.24"
4.48"

3.28"
4.48"
FordeBay logo OEM 8000 and 9000 Batwing Aero — 1988 and above.
FF7131 has bolt holes for air dam.

FordeBay logo OEM LTL 9000

38.56"

FF7109

1.22"
2.50"
4.50"

Ford OEM L-Series 8000 and 9000 — 1987 and above

PART
NUMBER

MATERIAL /
FINISH

EXCLUSIVE

GAUGE

STYLE

FF7130

Chrome

FL

7

Setback Batwing

FF7108

Chrome

FL

7

16" Taper

FF7109

Chrome

FL

7

Corporate Face

LIGHT

CENTER VENT
STEP

TOW

MOUNTING VORAD
ONLY

X
4 Square

X

X
X

38.56"
1.22"
38.56"

5.78"

0100

5.78"

7108
2.62"
4.5"

Ford
F d L-Series
L S i conventional
ti l fifitts LN-LT-LTN
LN LT LTN 800,
800 900,
900 8000 andd 9000
900
(Tow holes only). Fits trucks with 6V92 Detroit engine or 300 CumminseBay logo
engine 1988 or newer (Axle forward only).

PART
NUMBER

4

MATERIAL /
FINISH

EXCLUSIVE

2.62"
4.50"

Ford Conventional LTL 9000 — Step holes and four square light holes

GAUGE

STYLE

0100

Chrome

10

16" Taper

0101

Chrome

10

16" Taper

7100

Chrome

7

16" Taper

7108

Chrome

7

16" Taper

www.hendricksonbumper.com

LIGHT

CENTER VENT
STEP

TOW

X
2 Round

X
X

4 Square

X

MOUNTING VORAD
ONLY

FREIGHTLINEReBay logo
FLC
C

7.0"

29.12"
3.15"

0260

4.84"

2.82"
6.33"

FreightlinereBay logo FLC-112 — SA with vent and tow holes

CONVENTIONAL: 1982 AND NEWER
PART
NUMBER

MATERIAL /
FINISH

EXCLUSIVE

GAUGE

STYLE

0260

Chrome

10

16" Gullwing

0261

Chrome

10

16" Gullwing

CENTER
STEP

LIGHT

2 Square

FLD

VENT

MOUNTING
ONLY

TOW

X

X

X

X

VORAD

26.75"

12345...9

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TSB/Document ID: HINO PA2012-107

Replacement Service Bulletin Number:

MFR Communication Date: 2012-09-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:BUMPERS

MFR Component System:

MFR Component Subsystem:


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