Dana-Spicer

Vendor:
Vendor Information

Genuine Spicer® products are manufactured to the same high standards as Original Equipment (OE) parts – because they are OE parts. That means when a part is
replaced with a genuine Spicer product, it’s being replaced with the original equipment product, ensuring the same performance and reliability you’ve come to expect.
Products: U-Joints, Driveshaft, Steering Shafts, End Fittings, Wing Bearings, Center Bearings, End Yokes, Differential Covers, Axle Kits, & Syn Grease.

Customer Service &
Technical Support

Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: [email protected]
Hino Parts Support Fax: 662-342-3939
Dana-Spicer Phone: 800-621-8084 - Monday through Friday from 8AM–5PM EST
Dana-Spicer Email (Orders, EDI Support, Pricing/Availability): [email protected]
Dana-Spicer Email (Unit Down, Open Order Follow-up): SpicerExpedite@Dana.com
Dana-Spicer Email (Damaged Goods, Returns, Warranty): SpicerInquiry@Dana.com
Dana-Spicer Email (Troubleshooting, Part ID, Part Substitution): [email protected]
Dana-Spicer Web: www.dana.com & www.spicerparts.com
Dana-Spicer Tech Service: 419-866-3951

Order Procedures:

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact Vendor directly via phone number.

Stock Orders
Emergency Orders
Minimum Order Quantity

Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship items will be shipped from a local Vendor PDC.
Emergency orders may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be processed with a “rush” order. Freight and
Handling fees will be identified on the Hino invoice.
There is no minimum order requirement on emergency or stock orders.

Freight Policy:

Parts in stock at the Hino PDC are Free Freight for all orders. Parts shipping direct from the supplier from a local Venor PDC are prepaid and added to the invoice. All
orders will be shipped via the most efficient method.

Free Freight Policy:

All stock orders shipping from the Hino PDC will include prepaid freight regardless of order size, no minimum order quantity (Hino covers freight charges).

Order Fulfillment Policy:

The standard order processing time is 3-6 business days from date of order placement.

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two weeks of each pricing update.

Format:

Standard Part numbers are prefixed by "SP-".

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as Miscellaneous Items in Corcentric when
submitting for reimbursement.

Warranty:

Please view Vendor warranty documents as warranty varies based on item. Contact vendor directly.

Returns:

Review Supplier return policy for the most current policy. Contact vendor directly to obtain a Return Goods Authorization code by phone number or email address
listed above. All returned items MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs have an expiration
date of sixty (60) days; after sixty (60) days the return will become null and void. All returns are subject to a 25% or greater restocking fee. Will not authorize any
returns that are not properly packaged or in the original packaging. No credit will be issued for product that has been damaged, altered, or installed on equipment.
The customer is responsible for all freight charges on the returned merchandise. Special order items or non stock items are not returnable.

Shipping Inspection and
Damaged Product:

All merchandise should be inspected upon arrival and carrier damage claims should be filed with the carrier immediately. We are not responsible for, nor are we in a
position to make a claim after the freight carrier accepts the shipment from us. For excess stock returns, contact the Vendor directly.

Vendor Cross Reference
Web Site:

www.spicerparts.com

Conclusion:

There is no substitute for genuine Spicer products. Non-genuine replacement parts, although maybe attractively priced, are not typically or consistently produced to
the same standards as genuine Spicer OE service parts. You get what you pay for. Click Here.

PA-2011-109
8/23/2016

DOCUMENT NUMBER

DESCRIPTION

SPI-MSC-30
J300-GI

DANA CUSTOMER SERVICE TEAM
SAFETY MESSAGES AND GENERAL INFORMATION

U-JOINTS
J3261-3-DSSP
K350-1-DSSP-SUP

COMMON U-JOINT KITS BY SERIES
U-JOINTS FOR PASSENGER CARS & TRUCKS

COMPANION FLANGES
J300P-1

DRIVELINE COMPONENTS CATALOG - COMPANION FLANGES

FLANGE YOKES
J300P-2

DRIVELINE COMPONENTS CATALOG - FLANGE YOKES

SLIP YOKE ASSEMBLIES
J300P-3

DRIVELINE COMPONENTS CATALOG - SLIP YOKE

DRIVESHAFT
J3289-2-DSSP
J3325-DAG
J3311-1-DSSP
J3326-A-DAG
J3285-2-HVTSS-OES
J300P-4
J300P-6

10 SERIES DRIVESHAFT COMPONENTS
DAN11-141 DRIVESHAFT SHEET V4
DRIVELINE INSTALLATION
SPL U-JOINT PACKS
SPICER XC CENTER BEARING
DRIVELINE COMPONENTS CATALOG - END YOKES
DRIVELINE COMPONENTS CATALOG - TUBING AND TUBE & TUBE YOKE ASSEMBLIES

TUBE SHAFTS
J300P-7

TUBE SHAFTS

YOKE SHAFTS
J300P-8

DRIVELINE COMPONENTS CATALOG - YOKE SHAFTS

KITS & SMALL PARTS
J300P-9

DRIVELINE COMPONENTS CATALOG - SMALL PARTS

CENTER BEARINGS
J300P-9A

DRIVELINE COMPONENTS CATALOG - CENTER BEARINGS

FLANGE & END YOKE APPLICATIONS
J300P-10

DRIVELINE COMPONENTS CATALOG - FLANGE & END YOKE APPLICATIONS

COUPLING SHAFTS
J300P-11

DRIVELINE COMPONENTS CATALOG - COUPLING SHAFTS - SPL & 10 SERIES

SALES BOOKLET
SPD-281
3272-2
HX5006-HVTSS
J3285-2-HVTSS-OES
J3299-2-DSSP
J3294-1-HVTSS
J3291-2-DSSP
J3289-2-DSSP

FOLDER
FAILURE ANALYSIS GUIDE
GENUINE SPICER
SPICER XC CENTER BEARING
LUBRICATION SPECIFICATIONS - UNIVERSAL JOINTS
SPICER LIFE SERIES® DRIVESHAFTS
SPICER LIFE SERIES DRIVESHAFT
10 SERIES DRIVESHAFT COMPS

AXLE GENERAL INFO
XGI
HX500-QR
UC-352-6
J3312-DAG
K350-1-DSSP

XGI AXLE GENERAL INFORMATION
HEAVY AXLE COMPONENTS
OUTRUNNER WHEEL SEALS APPLICATION GUIDE
GENUINE SPICER ITALCARDANO WING BEARING PRODUCTS
2008 SPICER UNIVERSAL JOINT KITS AND CENTER BEARINGS

LIGHT VEHICLE
X510-3
X510-6
X510-2
X510-5DSD

CHRYSLER/DODGE, FORD, GENERAL MOTORS/CHEVROLET AND JEEP LIGHT AXLE PARTS
JEEP LIGHT AXLE PARTS FOR APPLICATIONS 1999-2011
FORD LIGHT AXLE PARTS APPLICATIONS
DODGE 1999-2001 LIGHT DUTY AXLE APPLICATIONS