Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: August 23, 2016
Subject: New Service Programs: WTG‐67 and WTH‐68 – Relay replacement
In the interest of customer satisfaction, Subaru of America, Inc. is initiating two service programs for
certain 2015 and 2016 model year Legacy and Outback vehicles, for the repair procedure previously
published in TSB number 07‐89‐15R.

Description
Subaru has redesigned several ignition relays in order to provide improved cold weather re‐starting
performance. Under certain extreme cold weather conditions, after the engine is shut off, ice crystals may
form inside the relay which may temporarily prevent the driver from re‐starting the vehicle.
The newly‐designed IG1, IG2, ACC1, and ACC2 relays were incorporated into production during mid‐
February, 2015. The newly‐designed EGI Main Relay was incorporated into production during mid‐
October, 2015.


The WTG‐67 service program will involve replacing all five relays in certain 2015 model year
vehicles (IG1, IG2, ACC1, ACC2, and the EGI Main Relay).



The WTH‐68 service program will involve replacing only one relay in certain 2015 model year
vehicles, and certain 2016 model year vehicles (EGI Main Relay).

Affected Vehicles
Not all vehicles listed below are covered by these service programs. Coverage for all affected vehicles
must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data is now
available.
Please note that any vehicles with claim history of replacing the relays as described in the bulletins are not
included in these service programs. Be sure to confirm which service program applies to the vehicle being
serviced.
Service Program
WTG‐67 (replace
five relays)
WTH‐68 (replace
one relay)

Vehicle Models

Production Date Range

2015 Legacy and Outback

December 2013 – February 2015

2015‐2016 Legacy and
Outback

December 2013 – October 2015

Repair
Please refer to Service Program Bulletins WTG67 and WTH68 which are now posted on STIS.

Owner Notification
Subaru is in the process of obtaining the current registration data for the affected vehicles. Owner
notification will occur by early September. Retailers will be notified when owner notification begins.

Retailer Affected VIN Lists
Each Subaru retailer will receive an affected VIN list from their Zone Office when owner notification
begins. Vehicles will be assigned to retailers in the affected VIN list as follows:
•
•
•

Original vehicle owners are assigned to the original selling retailer when their current
address is within a 100‐mile radius of that retailer.
If the original selling retailer is inactive, the VIN has been assigned to the nearest active
retailer.
For any new owners or when original owners live more than 100 miles from the original
selling retailer, the VIN has been assigned to the nearest active retailer.

Important: Retailer affected VIN lists include owner name and address information for vehicles affected
by these service programs. This information will enable retailers to follow up with owners of potentially
affected vehicles. The lists contain owners’ names and addresses obtained from State Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any other purpose is unlawful.
Accordingly, retailers are required to limit the use of these lists for the purpose of completion of these
service programs.