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NHTSA ID Number: 10182523

Manufacturer Communication Number: Circular 90O2

TSB/Document Date: 2020-12-05


Summary

The emergency call function may not work due to a potential gateway control module software issue.


Select “Save” .
NOTE

As stated in the Note on the scan tool, “This
selection field only applies for the diagnostic
session that follows. When the diagnostic session
that follows ends, the setting will be reset to
“Automatic detection.”

Select “Yes” when prompted, “Do you really
want to save?”

Return to the home screen of the scan tool.

From the home screen of the scan tool
highlight “Diagnosis” and perform a full GFF
diagnostic scan.

Follow the on-screen prompts.
NOTE

STOP!
Operating mode “Diagnosis” must be used. Some
models will not allow the update to start after
changing the communication path to DoIP using
operating mode “Flash.”

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 15 of 22

After the diagnostic scan is complete:
o

Select the “Special Functions” tab
.

o

Select “SVM Code Input” .

o

Select “Perform test…” .

Follow the on screen prompts.

NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g.
ECM, TCM, etc.) during the SVM update process is
not covered.

Enter the corrective action code (SVM code)
as listed below.

SVM code

90O2A270

(uppercase letter O)

Select “Accept”.

Follow the on-screen prompts.
NOTE

STOP!
This extra ignition cycle step must be followed,
otherwise faults stored during the update may not
be cleared upon exiting the Diagnosis program.

After receiving confirmation that the update
completed successfully, the ignition must be
turned off for 60 seconds and then turned
back on.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 16 of 22

Exit Guided Fault Finding and ensure the
diagnostic protocol is sent to GFF Paperless.

TIP
Various event memory entries may be generated
after the flashing procedure on some vehicles. Put
the vehicle in a corresponding bus sleep mode
after performing the update in order to clear the
faults.
To put the vehicle in bus sleep mode, disconnect
the diagnostic tester, remove the key from the
vehicle and lock the vehicle with the remote for 5
minutes.
Recheck LED:

Switch ignition on.

Check if LED is lit in green.

If the LED is lit in green:
o

No further work is required.

o

Proceed to Section F.

If the LED is lit in red:

o

Further diagnosis will be required.

o

Additional diagnosis and repairs will
not be covered under this action.

TIP

It may take a few minutes for the LED to
turn on.

If the LED does not come on after a few
minutes:
o

Take the vehicle outside with clear
line of sight to the sky.

o

Initiate a bus sleep by locking the
car for a few minutes with the
remote.

o

Recheck
minutes.

operation

after

10

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
November 2020

90o2 Page 17 of 22

Section E – Replace Gateway Control Module

(this only applies to vehicles with criteria 02 that did not have the green LED illuminate after the
12V battery disconnect and reconnect procedure outlined in Section C)

Parts Information
Refer to ETKA for the correct gateway control module part number and order using normal ordering methods.
Remove left front seat:

Move the headrest into the lowest position.

Move the front seat all the way forward and up.

Remove rear bolts from the seat
rail.

Move the front seat all the way to the rear and
then into its lowest position.

Pry off the spindle covers using a
small flat-head screwdriver.

Remove the front bolts from the
seat rail.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 AudieBay logo of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 18 of 22

Unclip the cable holder from the retainers.

WARNING
Risk of airbag deployment.
There is a risk of injury.

Check if the airbag indicator lamp turns on
or blinks.

If the airbag indicator lamp turns on or
blinks, the DTC memory must be read.

If »short circuit to positive« is a DTC
memory entry, disconnect the battery.
Refer to → Electrical Equipment; Rep.
Gr.27.

If there is a DTC memory entry, the Guided
Fault Finding instructions on the Vehicle
Diagnostic Tester must always be followed.

WARNING
Pyrotechnical components can deploy
unintentionally.
There is a risk of injury.
Discharge static electricity by briefly touching the
door striker.

Disconnect the connectors on the connector
station in the floor.
1 - For Versions with Rear Seat Entertainment
2 - Thorax airbag
3 - Seat Belt Latch/Seat Position Sensor
5 - Power Supply
6 - For Versions with Seat Heating

To protect the sill panel before removing the
front seat, attach the -VAS871001-.

Remove the front seat from the vehicle with a
second technician.

Make sure the seat position sensor is not
damaged when setting the seat down.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 19 of 22

Detach and lift the front carpet on the left side
of the vehicle.
NOTE

Lifting the carpet to access the gateway control
module may require removal of various trim panels.
Footwell trim, sill trim, lower A-pillar trim and center
console for example.
Refer to: ELSA Repair Manual > Body > Body
Interior > 70 Interior Trim > Vehicle Interior Trim
Panels > Carpet, Removing and Installing for details
on lifting the carpet.

Release the retainer in direction of .

Remove the data bus on board diagnostic
interface from the mount .

Disconnect the connectors .

Install the new gateway control module in the
reverse order of removal.

Install the driver front seat in the reverse order
of removal.

o

Ensure all connectors are fully seated.

o

Torque seat bolts to 40 Nm.

Perform replacement test plan for gateway
control module using Guided Fault Finding.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
November 2020

90o2 Page 20 of 22

Recheck LED:

Switch ignition on.

Check if LED is lit in green.

If the LED is lit in green:
o

No further work is required.

o

Proceed to Section F.

If the LED is lit in red:

o

Further diagnosis will be required.

o

Additional diagnosis and repairs will
not be covered under this action.

TIP

It may take a few minutes for the LED to
turn on.

If the LED does not come on after a few
minutes:
o

Take the vehicle outside with clear
line of sight to the sky.

o

Initiate a bus sleep by locking the
car for a few minutes with the
remote.

o

Recheck
minutes.

operation

after

10

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 21 of 22

Section F – Campaign Completion Stamp

Once the campaign has been completed,
the technician should stamp the repair
order.

Stamps are available for ordering through
the Compliance Label Ordering Portal.

Proceed to Section G.

Item#: AUD4927ENG

-OR-

Item # AUD4927FRE

Section G - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
November 2020

90o2 Page 22 of 22

123

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TSB/Document ID: Circular 90O2

Replacement Service Bulletin Number:

MFR Communication Date: 2020-11-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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