Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042955/5

Release date:

11/4/2020

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

Golf/GTI (A6)

2009 - 2014

All

All

All

All

Golf/GTI (A7)

2015-2018

All

All

All

All

Golf
Sportwagen,
Alltrack (A7)

2015-2018

All

All

All

All

Golf R

2015-2018

All

All

All

All

Jetta (A6)

2011 – 2018

All

All

All

All

Passat

2012 – 2021

All

All

All

All

Tiguan (Limited)

2010 – 2018

All

All

All

All

Tiguan LWB

2018

All

All

All

All

Atlas

2018 - 2021

All

All

All

All

Atlas Cross
Sport

2020 - 2021

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2042955/5

11/04/18

57-18-01

Updated to include
additional models, model
year applicability and the
removal of warranty
WISE claim
requirements.

2042955/4

2/13/18

V571801

Updated to include
additional models, model

Page 1 of 9
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042995/5

Release date:

11/4/2020

year applicability and
warranty WISE claiming
comments.
2042955/3

2/8/17

V571701

Include MY2016-2017
applicability.

2042955/1

1/22/16

V571601

Original publication.

Front door lock will not unlock or lock, or the door is difficult to close during low ambient temperatures
(freezing conditions, usually below 32°F / 0°C).

Technical Background
Component-related deviation on the door lock(s).

Production Solution
Not applicable.

Service
Procedure:
Replace the affected door lock and cap, plus seal the cap to the lock with Butyl sealing cord.
 Remove the affected door lock and cap. See Body Exterior. Repair Group 57 Front Doors and Central
Locking Door Lock Removal and Installation in Elsa.
 Replace the door lock and the cap with new parts (See ETKA for the latest parts information).
 Assemble the new door lock and the new cap (Figure 1). See Body Exterior. Repair Group 57 Front
Doors and Central Locking Door Lock Removal and Installation in Elsa.

Figure 1: Door lock and cap assembled.

Page 2 of 9
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042995/5

Release date:

11/4/2020

 Using shop rags or suitable material, protect the lower section of the door against damage as shown
in Figure 2.

Figure 2: Example of protected lower door area.
 Cut off a piece of Butyl sealing cord (part number AKL-450-005-05) to a length of about 160 mm (6
inches).
 Carefully route the butyl sealing cord, starting from position 1 (Figure 3, red arrow), along the cap
(Figure 4, position 1 to 5) and press it down firmly.

Figure 3: Starting position for routing Butyl sealing cord.

Page 3 of 9
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042995/5

Release date:

11/4/2020

Figure 4: Area where Butyl sealing cord has to be routed.

Tip:
On the driver door lock the Butyl sealing cord must be pressed down in the area of the follower with a
suitable tool, for example a wedge (Figure 5, red arrow).

Page 4 of 9
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042995/5

Release date:

11/4/2020

Figure 5: pressing down Butyl sealing cord with suitable tool.
 Press down again on the Butyl sealing cord (spread the Butyl) to ensure proper sealing between the
cap and the door lock (Figure 6).

Figure 6: (Example: butyl sealing cord pressed down/spread out by hand).
 Complete the installation of the door lock to the door. See Body Exterior. Repair Group 57 Front Doors
and Central Locking Door Lock Removal and Installation in Elsa.
Page 5 of 9
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

57-18-01 - Front Door(s) May Be Difficult to Close at Temperatures
Below Freezing

Transaction
No:

2042995/5

Release date:

11/4/2020

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range
From

VIN Range To

Golf/GTI (A6)

2009 - 2014

All

All

All

All

Golf/GTI (A7)

2015-2018