NHTSA ID Number: 10182481
Manufacturer Communication Number: A2120362044640_9
TSB/Document Date: 2020-12-04
Summary
This bulletin contains repair instructions for when the engine cannot be started or it is difficult, there is unusual noises when accelerating and/or there is reduced engine performance.
21 Engine difficult to start, turbocharger is damaged V8 4.0TFSI
21 20 36 2044640/9 October 29, 2020. Supersedes Technical Service Bulletin Group 21 number 19-34 dated
August 26, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS7
2014 - 2016
All
4.0L
S8+, RS7+
2016
All
4.0L
A8
2017
000001 - 019190
4.0L
S8, S8+
2017
000001 - 901368
4.0L
S6, S7
2017
000001 - 115286
4.0L
RS7, RS7+
2017
000001 - 904264
4.0L
A8, S6, S7,
and S8
2013 - 2016
All
4.0L
Condition
REVISION HISTORY
Revision
Date
Purpose
9
-
Revised Required Parts and Tools (Updated part number)
8
08/26/2019
Revised Additional Information (Updated resources)
7
08/06/2019
Revised Service (Updated QR code and instructions)
Revised Warranty (Added Labor Operations)
Customer statement:
The engine cannot be started or only with difficulty.
The engine makes unusual noises when accelerating.
The engine has reduced performance.
Workshop findings:
Damage on turbocharger impeller fins causes increased free play on impeller shaft of the turbocharger or there
is a broken impeller shaft.
Technical Background
Page 1 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Damage to the turbocharger is rarely directly the result of turbocharger failure. Therefore, it is important to
perform further checks to find the root cause, to avoid repeat repairs.
Known causes for turbocharger damage:
Performance increases by tuned ECM.
Non-compliance with service intervals.
Incorrectly fitted oil filter element.
Leaks in intake tract allowing outside unfiltered air and debris into the turbocharger.
Poor oil supply to the turbocharger.
Note:
If the vehicle has any DTCs related to the turbocharger boost/regulation the complete GFF Test plan must be
completed and repairs performed before determining if further repairs are necessary.
Production Solution
Optimized oil strainer 079115175G for oil supply lines to turbochargers in the cover in the inner valley of
the engine. The oil strainer and check valve 079103175C must always be replaced to ensure proper oil
flow to the turbochargers.
Service
Watch the June Hot Topics before proceeding with the below repair
at: https://audiacademy.kzoplatform.com/player/medium/1186073779801953796
(Figure 1).
Figure 1. QR Code for supporting video.
Page 2 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
1 Perform the Guided Functions with the diagnosis tester: "01 check warranty information." Then check for an
. entry with the vehicle data in Elsa under warranty key.
All information must be documented with pictures with the attached Checklist completely filled out and
stored with the Repair Order.
2 Check the hardware version of the engine
. control module. An X version indicates that
the engine control module was replaced/or is
modified (Figure 2).
Figure 2. Correct hardware version number.
Perform a visual check of the engine control module (check
for irregularities of the housing of the control module) and
check whether a tuning box is fitted (also in the area behind
the diagnostic interface).
3 Check the intake tract for leaks. Review the repair history for possible previous repairs on the intake tract.
.
4 Measure the oil pressure at idle and 2000 rpm according to Elsa.
.
5 Visually assess the condition of the damaged turbocharger from both sides. No oil marks (charge air and
. exhaust side) could be another indication for poor oil supply to the turbocharger.
6. Check the oil filter for correct installation and correct filter part number 079115561J. If the oil filter is not
centrally fitted, the engine oil may not be filtered, entering the oil supply of the turbocharger due to the
crooked position of the oil filter element.
7. Check the installation of the oil filter bypass valve according to service measure 17F2.
Note:
This TSB is not replacing any Repair Manual instructions, this TSB is meant to supplement the Repair Manual.
See Elsa, Engine >> 8-Cylinder Direct Injection 4.0L 4V TFSI Engine >> 21 Turbocharger >> Turbocharger,
Removing and Installing.
8. Replace the turbocharger as well as the oil strainer and check valve in the inner valley of the engine
according to Elsa and observe all instructions, including:
Check the oil supply line for through flow and oil deposits.
Page 3 of 8
© 2020 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Check the oil drain hoses for through flow and oil deposits.
Filling the turbocharger at the supply line connections with engine oil.
Replacement of the turbocharger wastegate vacuum actuator is no longer necessary. The vacuum
actuator and actuator rod can be reused. The existing clip must not be reused and must always be
replaced. The retaining clip is now available in ETKA.
9. Change the engine oil including the oil filter. Check the drained oil and oil filter for particles. If particles are
found, flush the engine and new turbocharger with the new engine oil at an increased engine speed for 15
minutes.
If no particles were found in the drained engine oil or oil filter, another oil change is not necessary and the
engine does not have to be flushed at an increased idle speed.
To ensure the turbocharger is supplied with enough oil, let the engine run at idle for approximately one
minute after starting, do not increase rpm.
Note:
Failure to follow the TSB and Elsa instructions may lead to premature turbocharger failure which may be
reviewed by Warranty.
Warranty may review the claim and request the turbocharger that was replaced. Documents and pictures
may be requested to be sent to the Warranty Parts Return Center.
Warranty
Claim Type:
110 up to 48 Months/50,000 Miles.
G10 for CPO Covered Vehicles – Verify Owner.
If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2130
Damage Code:
0010
Labor Operations:
Turbocharger replace
2130 5671
See SRT with
associated
operations
Oil pressure check
1703 0199
80 TU
Page 4 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Check intake and exhaust system for
debris, additional time is included in
Turbocharger remove + reinstall
2130 0199
20 TU
Remove + reinstall oil strain and check
valve
1726 2099
70 TU
Check that the oil bypass valve is fitted
correctly
1701 0199
10 TU
Engine oil and filter change - once
1701 1799
40 TU
Engine oil and filter change – twice. Flush
oil circuit
1701 1799
100 TU
Left Turbocharger remove + reinstall
2130 1971
See SRT with
associated
operations
Right Turbocharger remove + reinstall
2130 1972
See SRT with
associated
operations
Both turbochargers remove + reinstall
2130 2071
See SRT with
associated
operations
Air intake distributor remove + reinstall
without night camera and radar sensor
2446 1921
See SRT with
associated
operations
Air intake distributor remove + reinstall
without night camera and radar sensor
(RS7 only)
2446 1923
See SRT with
associated
operations
Night vision Camera System adjustment (if
equipped)
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
- Phosphorus Replacement Technology to help extend the life of...
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN...
- Or one year, whichever comes first
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TSB/Document ID: A2120362044640_9
Replacement Service Bulletin Number:
MFR Communication Date: 2020-11-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY
MFR Component System:
MFR Component Subsystem:
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