MANDATORY UPDATE INFORMATION
Date:
To:
From:
Subject:

04/18/17
WT5C/WTE5C/WT5CSG Series Water Trailers Owners
Multiquip Product Department
Trailer Frame Reinforcement — Mandatory Update

Dear Multiquip Customer,
Our records indicate that your company purchased one or more models of the WT5C/WTE5C/WT5CSG
Series Water Trailers.
Multiquip deems the design of these trailers to be adequate in their current state to handle the specified
GVWR. However, in the interest of public safety, due to unintentional overload as a foreseeable misuse, we are
enhancing the safety factor of the trailer design by mandating the installation of this update. The accompanying
bulletin explains the corrective actions required.
Failure to repair may compromise structural integrity of the trailer frame when unintentionally
overloaded.
If this water trailer has been resold, please forward this bulletin to the new owner.
Your prompt attention to this matter is appreciated. If you have questions, please contact the Multiquip Technical
Support Department at 800-478-1244 or [email protected].

PARTS ORDERING INFORMATION
YOU MUST PLACE A PART ORDER WITH THE MULTIQUIP PARTS DEPARTMENT TO ENSURE PROPER
SHIPMENT. Upon placing the order, the part needed will be shipped to you.
„„Parts order form has been enclosed for your convenience.
„„Use Multiquip’s SmartEquip™ Online Parts Order System for faster service.

WARRANTY INFORMATION
Campaign: Reference No. 20170209
Option 1: To expedite warranty reimbursement, submit warranty claim online with Multiquip’s E-Warranty
application. Contact the Multiquip Warranty Department for username and password.
Option 2: Fill out the enclosed Application for Warranty Consideration form and fax to the MQ Warranty
Department.
Labor Allowance: 1.0 hour total flat rate for trailer frame hitch mount brace installation.

Parts Order Form – WT5C/WTE5C/WT5CSG Water Trailers Update

Warranty Campaign 20170209
Parts Order Form
Please Print Clearly and Provide Requested Information as Accurately as Possible.
P.O. # _______________________
PARTS ORDER:
QTY.
1

PART NUMBER
59182-K

DESCRIPTION
Brace Kit, Tow Bar

Model No. _______________________________ Serial No. __________________
Sold to Company: ___________________________Acct. No. __________________
Contact Name:
______________________________________________________
Ship to Company:
Contact Name:
Street Address:
City:
State/Province:

______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
_________________________________ Zip Code ____________

 I need Authorized Service Center (ASC) or servicing dealer assistance. Please contact me with
additional information.
Return Today By Fax

Toll Free Fax: 800/672-7877 • Direct Fax: 310/637-3284
Toll Free Phone: 800/427-1244 • Direct Phone: 310/537-3700
Export Parts Orders Fax: 310/537-3371

Application for Warranty
Consideration

MULTIQUIP INC.
18910 WILMINGTON AVENUE CARSON CA 90746
POST OFFICE BOX 6254 CARSON, CA 90749
Phone: 800-421-1244 FAX: 310-943-2249
E-mail: [email protected]

Your WO Ref #
NOTE: THIS IS NOT A WARRANTY APPROVAL until
otherwise specified.
Account No.

Unit Model #

Purchase Date:

Dealer Name:

Serial #

Resale Date/in Service Date:

Address:

Hours Meter Reading:

Date of Failure:

City/State/Zip:

Engine Model #

Date of Repair:

Contact:

Engine Serial #

Date of Claim:

Phone #

Fax #

Email:

PARTS REPLACED
Qty / Hrs

Part Numbers

Item Description

Invoice or Packing List # On
Replacement

Net Each

Extended
Amount

PRIMARY FAILED PART — List the defective part replaced (the part that caused the warrantable failure)
ALL OTHER PARTS— List all other parts used to complete the repair

1

59182-K

Brace Kit, Tow Bar

Travel Time (allowed on Jobsite Address:
Power Equipment only):
Millage:
Freight:

Total $
NOTE: Labor is
subject for
consideration by
MQ approval.

FSM Approval Ref # (If assigned by Field Service Mgr.)

(Detailed) Reason for Warranty Claim
Problem/Cause:

Labor
Parts
Misc.

LABOR
HOURS

LABOR RATE

AMOUNT

1.0

TOTAL CLAIM $

1. Failure to repair may compromise structural integrity of the trailer frame when unintentionally overloaded.

Remedy/Notes:
1. Install trailer reinforcement brace in tongue of trailer.

PLEASE NOTE: DEFECTIVE PARTS “MUST” BE KEPT FOR 90-DAYS.
PHOTOS MAY BE REQUESTED OR DEFECTIVE ITEM(S) FOR MULTIQUIP REVIEW AND RESOLUTION OF CLAIM.
Please “Do Not” return defective item(s) to Multiquip “only” upon Multiquip request and provided return reference # …

***On-line Warranty Application is also available; please contact MQ Warranty Department to obtain access***
Revised 06/27/2012

Service Bulletin

WT5C/WTE5C/WT5CSG Series Water Trailers
Product Group:

Date Issued:

Service Bulletin No.

Water Trailer

04/18/17

WT20170209

Bulletin Type

Models/Series Affected:

W5TC
S/N 30509 — 40868
WTE5C
S/N 32308 — 40311
WT5CSG
S/N 38609 — 40378

X Mandatory
_____
_____ Information Only
_____ Recommended Change

Details
Problem:
a. Improve existing trailer design.
Solution:
a. Install trailer reinforcement brace.
Parts Information
Item No.
1
2
3

Table 1. Reinforcement Kit Parts
Part No.
Description
59182-SK
Brace Kit, Tow Bar
59182
Brace, Hitch Mount
59183
Instruction Sheet, WT5 Series

QTY.
1
1
1

Remarks
Includes items 2-3

1

2

ER
AIL
TR
ER
CE
AT
RA
W
RB
BA
N
W
TIO
TO
LA
AL
NS
ST
IN
TIO
C
RU
ST
IN

3

Figure 1. Brace Kit, Tow Bar

WT5C/WTE5C/WT5CSG SERIES WATER TRAILERS — SERVICE BULLETIN WT20170209 — 04/18/17 — PAGE 1

WORK SAFELY!

DECAL REMOVAL

NOTICE

NOTICE

If hitch mount brace is already installed on your trailer
frame, please disregard this bulletin.

Due to excessive heat during welding, the possibility
exist that the VIN and tire pressure decals may
become damaged during the welding process.

NOTICE
Failure to repair may compromise structural integrity
of the trailer frame when unintentionally overloaded.
NOTICE
Only use a certified welder with proper training who
is qualified to perform this installation. Follow all shop
safety rules when performing this installation.

REQUIRED TOOLS
„„Welder

NOTICE
Record the entire Vehicle Identification Number (VIN)
displayed on the decal before removing decal.
Replacement VIN and tire pressure decals will only be
sent after a claim has been filed with the MQ Warranty
Dept.
1. Record the entire VIN identification number displayed
on the VIN decal. Also record the last five digits of
the VIN number that is stamped into the trailer frame
(Figure 2).

„„Bar-Clamp
„„Approved Respirator
„„Welding Face Shield
„„Safety Glasses
„„Gloves
„„Hard Hat
2

„„Black Glossy Paint

SAFETY
„„Perform all work in an area that is well ventilated to
prevent inhalation of dust and toxic fumes.
„„DO NOT use chlorinated solvents in areas where welding
will take place.
„„ALWAYS properly dispose of paint and solvents.

PREPARATION

1

RECORD ENTIRE
VIN NUMBER

REMOVE VIN AND
TIRE PRESSURE
DECALS

XXXXXXXX
2,073

ST205/75D14 LR-C
NONE/AUCUN
ST205/75D14 LR-C
NONE/AUCUN

345 KPA (50 PSI)
345 KPA (50 PSI)
345 KPA (50 PSI)

4,570

xxxxxxxxxxxxxxxx

„„Grinder

Figure 2. VIN/Tire Pressure Decal Removal

2. Remove the VIN and tire pressure decals as shown
in Figure 2.

1. Check that the hitch mount brace is accounted for
before attempting this installation procedure. Reference
Table 1 and Figure 1.
2. Place the water trailer in an area free of dirt and debris.
Make sure it is on secure level ground with chock
blocks underneath each wheel to prevent the trailer
from rolling.

WT5C/WTE5C/WT5CSG SERIES WATER TRAILERS — SERVICE BULLETIN WT20170209 — 04/18/17 — PAGE 2

PROCEDURE
1. Using a grinder (Figure 3), remove paint from area to be
heated during welding.

NOTICE
Failure to properly remove the Powder Coat prior to
welding may cause excessive porosity in the welds.

A-FRAME
CAVITY

REMOVE PAINT
FROM AREA SHOWN

HITCH MOUNT
BRACE P/N 59182

Figure 4. Inserting Hitch Mount Brace

GRINDER

4. Position the brace so that 7/16" clearance exists
between the trailer frame and the rear section of the
brace as shown in Figure 5.

BAR CLAMP
Figure 3. Paint Removal

CAUTION

REAR

If the paint cannot be removed, wear an approved
respirator before heating or welding to prevent
inhalation of hazardous material.
2. Locate the A-frame cavity area (Figure 4) under the
tongue side on the trailer frame.
3. Next, slide hitch mount brace (P/N 59182) into the
cavity area on the trailer frame as shown in Figure 4.

HITCH MOUNT
BRACE

7/16 IN.
CLEARANCE
Figure 5. Hitch Mount Brace Placement

5. Once the hitch mount brace has been correctly
positioned, secure brace in place with bar clamp as
shown in Figure 5.

WT5C/WTE5C/WT5CSG SERIES WATER TRAILERS — SERVICE BULLETIN WT20170209 — 04/18/17 — PAGE 3

PAINTING

WELDING
1. Weld hitch mount brace (Figure 6) onto trailer frame.
NOTICE

NOTICE
Let welded area cool before painting.

When performing longitudinal welds on hitch mount
brace, apply 2" welds on 4" centers minimum.

1. Clean all welding areas on the trailer frame with a wire
brush, then paint area with black glossy spray paint
(Figure 7).

STITCH WELDING
BLACK GLOSSY
SPRAY PAINT

WELDMENT

Figure 7. Painting Welding Area
WELDMENT

Figure 6. Welding Hitch Mount Brace

2. At the completion of the welding process, remove any
flux, burrs or rough edges from the welding area.

WT5C/WTE5C/WT5CSG SERIES WATER TRAILERS — SERVICE BULLETIN WT20170209 — 04/18/17 — PAGE 4

VIN AND TIRE PRESSURE DECAL PLACEMENT
NOTICE
The steps below cannot be completed until your
warranty claim has been processed. Once your claim
has been processed and your VIN number verified,
replacement VIN and tire pressure decals will be sent
to you.
1. Compare your new replacement VIN decal identification
number with the number that was recorded earlier.
2. If the numbers match proceed to step 3. If the numbers
DO NOT match, contact the MQ Warranty Department.
3. Clean the decal surface with isopropyl alcohol prior to
decal placement.
4. Place the replacement VIN and tire pressure decals
as shown in Figure 8.

2

VERIFY VIN
NUMBER ON
REPLACEMENT
DECAL

XXXXXXXX
2,073

ST205/75D14 LR-C
NONE/AUCUN
ST205/75D14 LR-C
NONE/AUCUN

345 KPA (50 PSI)
345 KPA (50 PSI)
345 KPA (50 PSI)

4,570

xxxxxxxxxxxxxxxx

1

INSTALL/PLACE
VIN AND TIRE
PRESSURE
DECALS

Figure 8. VIN/Tire Pressure Decals (Placement)

WT5C/WTE5C/WT5CSG SERIES WATER TRAILERS — SERVICE BULLETIN WT20170209 — 04/18/17 — PAGE 5

Service Bulletin

WT5C/WTE5C/WT5CSG Series Water Trailers

HERE’S HOW TO GET HELP
PLEASE HAVE THE MODEL AND SERIAL
NUMBER ON-HAND WHEN CALLING
UNITED STATES
Multiquip Corporate Office
18910 Wilmington Ave.
Carson, CA 90746
Contact: [email protected]

MQ Parts Department
Tel. (800) 421-1244
Fax (310) 537-3927

Service Department
800-421-1244
310-537-3700

800-427-1244
310-537-3700

Fax: 800-672-7877
Fax: 310-637-3284

Warranty Department
Fax: 310-537-4259

800-421-1244
310-537-3700

Fax: 310-943-2249

Technical Assistance
800-478-1244

Fax: 310-943-2238

CANADA

UNITED KINGDOM

Multiquip

Multiquip (UK) Limited Head Office

4110 Industriel Boul.
Laval, Quebec, Canada H7L 6V3
Contact: [email protected]

Tel: (450) 625-2244
Tel: (877) 963-4411
Fax: (450) 625-8664

Unit 2, Northpoint Industrial Estate,
Globe Lane,
Dukinfield, Cheshire SK16 4UJ
Contact: [email protected]

Tel: 0161 339 2223
Fax: 0161 339 3226

© COPYRIGHT 2017, MULTIQUIP INC.
Multiquip Inc, the MQ logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without written permission. All other trademarks are the property
of their respective owners and used with permission.
This manual MUST accompany the equipment at all times. This manual is considered a permanent part of the equipment and should remain with the unit if resold.
The information and specifications included in this publication were in effect at the time of approval for printing. Illustrations, descriptions, references and technical data contained in
this manual are for guidance only and may not be considered as binding. Multiquip Inc. reserves the right to discontinue or change specifications, design or the information published
in this publication at any time without notice and without incurring any obligations.

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