NHTSA ID Number: 10182113
Manufacturer Communication Number: 2053428/4
TSB/Document Date: 2020-11-04
Summary
Vibration noise from the powertrain when park or neutral is selected. Customer statement / workshop findings: Vibration/Tizzing noise from the powertrain area when the vehicle is in Park or Neutral, the noise typically disappears in Drive Technical background: The noise is caused by contact between the transmission cooler pipes and the front subframe
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TSB/Document ID: 2053428/4
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Vibration noise from the powertrain when park or neutral is selected
Bentley
: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2053428/4
EH
Released for publishing
29-Oct-2020
New customer code
Object of complaint
Complaint type
power transmission -> gearbox control operation
power transmission -> operation, shift and power flow control
power transmission -> power distribution, power flow
power transmission -> gearbox control operation
noise, vibration
noise, vibration
functionality
dimensional accuracy
Position
Vehicle data
New Continental GT and New Continental GTC - W12
Sales types
Type
MY Brand Designation Engine code Gearbox code Final drive code
3S31BB
3S31BB
3S31BB
3S31BB
3S41BB
3S41BB
3S41BB
2018
2019
2020
2021
2019
2020
2021
E
E
E
E
E
E
E
Documents
Document name
master.xml
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Technical product information
Vibration noise from the powertrain when park or neutral is selected
Transaction No.: 2053428/4
Release date: 29-Oct-2020
Customer statement / workshop findings
Vibration/Tizzing noise from the powertrain area when the vehicle is in Park or Neutral, the noise typically disappears in Dr ive
Technical background
The noise is caused by contact between the transmission cooler pipes and the front subframe
Production change
Extra checks at the time of production are in place
Measure
1) Referring to Repair manual Rep.Gr 66 – Remove the front undersheet
2) Referring to Figure 1 - Locate the area (circled) at the front right hand side of the front subframe
Figure 1
- Referring to Figure 2, Carry out a visual check of the transmission pipes to confirm the pipes are contacting the front subframe at the location
shown
Figure 2
3) Should contact be confirmed – Taking care not to damage the pipes or securing points/brackets reposition the pipes ensuring clearance is
maintained between the pipes and the subframe
4) Refit the front undersheet - Refer to Repair manual Rep.Gr 66
Warranty accounting instructions
Warranty type
110 or 910
Damage Service Number
38 62
Damage Code
Labour
Labour Operation Code
Time
00 20
38 62 41 00
70 time units
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