2021

R8 Coupe/R8 Spyder
Client

Audi Delivery Guidelines

Stock No.

Delivery Date

VIN

Delivery Inspection
Ensure that Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place

 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to delivery.
 Repair all defects prior to customer delivery
 Activate Audi connect
 Provide completed Audi phone box registration form to customer

Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities

 Door Locks/Keyless Entry

 Voice Recognition

 Luggage Compartment - Hard to Open/Close

 Navigation System

 Tire Pressure Monitoring System - Indicators

 BLUETOOTH® mobile phone pairing

 Cruise Control System

 Audio System (with smart phone interface)

Exterior

Driver Controls (continued)

 Advise the customer to use only oil that meets Audi standards

 Power outlets

 Advise the customer that Audi recommends using top-tier
detergent gasoline with a minimum octane rating of 91 AKI
(95 RON)

 Glove box

Interior

 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows

Driver Controls

 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming

 Adaptive rear spoiler (V10 coupe only: deploys at 75 mph,
retracts at 50 mph)

 Auto-dimming interior rear view mirror with digital compass

 Instrument cluster, driver information systems, and steering
wheel controls
 Audi virtual cockpit

 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console
 Tool kit tire mobility system (without spare tire)

 Demonstrate how to operate exterior lights

Steering

 Demonstrate how to operate interior lights

 Demonstrate the multifunction steering wheel

 Ambient LED interior lighting settings

 Tilt and telescopic manually adjustable steering column

 Automatic climate control

 Steering wheel mounted shift paddles

Effective 10-29-2020-US
Version 1.1

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2021 R8 Coupe/R8 Spyder | Audi Delivery Guidelines

Client

Seating

Infotainment (continued)

 Demonstrate how to adjust the seats

 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration

 Heated front seats (three-step)
 “Passenger Side Airbag Off” light

 Audi connect® with six-month trial subscription
 Explain Wi-Fi® hotspot capabilities with 4G LTE connectivity

Owner’s Documents

 Explain the Nav-Data-Update process

 Owner’s manual, MMI® manual and other manuals as equipped

 Show how to manually set the clock, daylight savings time and
time zone

 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com

Orientation Drive
Vehicle Systems
 Electromechanical parking brake

 Tire Warranty Booklet: Explain coverage from tire manufacturer

 Cylinder on demand™ engine efficiency technology

 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery

 Tire pressure monitoring system (TPMS)

 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law

Driver Assistance
 Audi advanced key - keyless start, stop and entry
 Explain the windshield wiper and washer functions
 Parking system plus with rear view camera (front and rear
acoustic sensors)
 Audi drive select

 Provide Audi Care information

 Performance mode button (Performance models only)

 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988

Convertible Top (Spyder only)

Infotainment

 Demonstrate how to open/close power top (top can only be
operated up to 31 mph)

 Review the MMI® controls and basic functionality
 Bang & Olufsen® sound system or Audi sound system
 Audi music interface
 MMI® Navigation plus

 Mention power top should be only operated with engine
running to conserve battery power
 Demonstrate operation of wind deflector.
Mention more effective with windows in the up position
 Demonstrate retractable rear window

 MMI® touch with handwriting-recognition technology
 SD card slot

Wrap up

 SiriusXM® Satellite Radio with 90-day trial subscription

End the orientation drive in the service write-up area

 HD Radio™ Technology

 Tour the service department and introduce the customer to the
Service Manager and Service Consultant

 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Embedded safety belt microphones (for voice control and
BLUETOOTH® hands-free voice clarity)

Effective 10-29-2020-US
Version 1.1

 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)

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2021 R8 Coupe/R8 Spyder | Audi Delivery Guidelines

Client

Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.

Audi Brand Specialist Signature

Date

Would you like to schedule a New Vehicle Delivery?
 No

 Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations

Customer Signature

Effective 10-29-2020-US
Version 1.1

Date

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