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NHTSA ID Number: 10182007

Manufacturer Communication Number: TechTalk7766

TSB/Document Date: 2020-11-03


Summary

Tech Talk discussion on Western StareBay logo wipers. Wipers won't turn off.


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Rain-X 810363 Repellency Water Repellent Wiper Blades, 22" Windshield Wipers (Pack of 2), All Weather Streak-Free for Enhanced Visibility w/Water Repellency Formula [Amazon Exclusive]
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TSB/Document ID: TechTalk7766

Replacement Service Bulletin Number:

MFR Communication Date: 2020-10-09

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Western StareBay logo wipers

This discussion is locked

Greg Decker 3 posts since Sep 27, 2020

Western StareBay logo wipers Oct 8, 2020 1:47 PM
I have a 2019 WS 5700XE. When I use the wipers for about an hour, the wipers cease to respond to the switch
to turn off. If I turn the truck off the wipers still run. The battery shut off switch will stop them, but when I turn
the batteries back on the wipers start again. The only confirmed way to stop them, is to pull the fuse. My local
dealer added an extra ground wire but that did not stop the issue. Of course they can not replicate the fault.
Has anyone found a fix for this issue?

Jon Cecil 847 posts since Nov 25, 2014
Re: Western StareBay logo wipers Oct 8, 2020 6:17 PM
Sounds like the wiper motor is not parking. Without being able to duplicate it makes it hard to diagnose in the
shop. If there is a good ground going to the motor, sounds like you might have an issue inside the motor itself.
Trying to prove to warranty would be difficult though.

Talbert Simonian 1,786 posts since Nov 21, 2014
Re: Western StareBay logo wipers Oct 8, 2020 11:36 PM
You may want to read this. SS 1032875 WST Wiper Motor Screws Loose from Vendor plus this also
1. SS 1033403 - WST Wiper Motor not Parking Issues

Greg Decker 3 posts since Sep 27, 2020
Re: Western StareBay logo wipers Oct 8, 2020 11:43 PM
Talbert
I tried both links and was denied access. Said I was unauthorized to view them.
Thx thou
Greg Decker
Triple Decker Transport Ltd
Mullen Unit 544
403-973-1521

On Thu., 8 Oct. 2020 at 7:38 p.m., Talbert Simonian wrote:
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DTNA Solutions

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Re: Western StareBay logo wipers
reply from Talbert Simonian in Tech Talk Forum - View the full discussion
You may want to read this. SS 1032875 WST Wiper Motor Screws Loose from Vendor plus this also
- SS 1033403 - WST Wiper Motor not Parking Issues

Reply to this message by replying to this email, or go to the message on DTNA Solutions
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Talbert Simonian 1,786 posts since Nov 21, 2014
Re: Western StareBay logo wipers Oct 9, 2020 1:51 AM

2

Western StareBay logo wipers

If your at a dealership you should have access. Send to softwaresupport @daimler.com

Greg Decker 3 posts since Sep 27, 2020
Re: Western StareBay logo wipers Oct 9, 2020 1:52 PM
Talbert
I was looking for a solution myself. Shop rates at $155/ hour and they have spent multiple hours chasing it and
can't find the issue.

Greg Decker
Triple Decker Transport Ltd
Mullen Unit 544
403-973-1521

On Thu., 8 Oct. 2020 at 9:53 p.m., Talbert Simonian wrote:
#yiv5811074661 * #yiv5811074661 a #yiv5811074661 body {font-family:Helvetica, Arial,
sans-serif;}#yiv5811074661 #yiv5811074661 h1, #yiv5811074661 h2, #yiv5811074661 h3,
#yiv5811074661 h4, #yiv5811074661 h5, #yiv5811074661 h6, #yiv5811074661 p, #yiv5811074661
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#yiv5811074661 .yiv5811074661j-rte-table td {border-color:inherit;border-style:solid;border-width:inherit;textalign:left;vertical-align:baseline;}
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DTNA Solutions

|
Re: Western StareBay logo wipers
reply from Talbert Simonian in Tech Talk Forum - View the full discussion
If your at a dealership you should have access. Send to softwaresupport @daimler.com
Reply to this message by replying to this email, or go to the message on DTNA Solutions

3

Western StareBay logo wipers

Start a new discussion in Tech Talk Forum by email or at DTNA Solutions
Following Re: Western StareBay logo wipers in these streams: Inbox

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