SERVICE CAMPAIGN BULLETIN
TITLE:

Vehicle Software Update to Platform 14

CAMPAIGN REFERENCE

03K

DOCUMENT NUMBER:

11 M 091

AFFECTED VEHICLES:

McLaren 12C Coupe and Spider

SITUATION:

Quality Engineering at McLaren Automotive have released a new software
platform for the McLaren 12C.
The most noticeable customer benefits of this software are:





PROCEDURE:

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Improved Bluetooth performance
Tuner not requesting software update in Chile on every ignition cycle
AIS IRIS update dimming control in line with Instrument Cluster

It is necessary to update the software on all vehicles within your Aftersales car
parc, both when carrying out Pre-Delivery Inspections (PDI) and at the next
service centre visit.

1

Module

New software part numbers

Door Module Left (DML)

11M1071CP.14

Door Module Right (DMR)

11M1070CP.14
11M2909CP.56 Europe

Head Unit / IRIS (HU)

11M2910CP.61 Rest of World
11M3056CP.01 North America
11M3058CP.01 Australia/New Zealand
11M3059CP.01 Singapore/Malaysia/Indonesia/Thailand

Satellite Navigation

11M3057CP.01 Middle East
11M3060CP.01 South Africa
11M3061CP.01 West/East Europe
11M3062CP.01 West Europe

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Removal:
1. Please refer to AA-RM-02A02-03-004 - Remove/Install luggage bin – rear.
Requirements:
Care Point: In order to avoid personal injury and damage to the vehicle, do not connect the positive terminal (+) of the charger to
the negative terminal (-). Ensure that the connections are secure. Do not place any metal objects near the battery when charging
and do not place the Deutronic battery charger directly onto the battery unit.
2.Connect Deutronic battery charger to the 12V battery and leave it connected during software reprogramming procedure.
3.Connect the McLaren Diagnostic System (MDS) to the vehicle.
Care Point: If the VCI is connected to the MDS via the USB cable please ensure the wireless interface is disabled in the VCI
manager.
Care Point: Both the driver and passenger windows must be in the fully open position during software reprogramming procedure.
Care Point: All software downloads require the vehicle to be in ignition state 5.
Care Point: The key must be positioned in the driver’s seat front pocket (1).

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Care Point: The IC, ORC and PCCU will display software update is still available after they have been reprogrammed, this should be
ignored. Check that the Software-Version matches the table below (2) to confirm the modules are at the latest level. IC software
level displayed after this update will be 11M2977CP.09.

2

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DML Software Update:
4. Select DML (1), then Reprogramming (2), the software level 11M1071CP.14 will be displayed (3). Proceed to the software
download by selecting the arrow button (4).

2

3

4

1

5. Select Sequences (5), select Align Vehicle Configuration (6), followed by the arrow key (7).
6. Select Window Calibration (8), followed again by the arrow key (7).

5

8

7

6

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DMR Software Update:
7. Select DMR (1), then Reprogramming (2), the software level 11M1070CP.14 will be displayed (3). Proceed to the software
download by selecting the arrow button (4).

2

3

4

1

8. Select Sequences (5), select Align Vehicle Configuration (6), followed by the arrow key (7).
9. Select Window Calibration (8), followed again by the arrow key (7).

5

8

7

6

10. End the current MDS session to allow session feedback to be sent and stored at McLaren.

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Care Point: IRIS AIS software update only applicable to vehicles installed with the model year 2014 IRIS.
IRIS AIS Application Software:
Care Point: The Application Software will be supplied via USB to dealers.
Care Point: Do not turn off the engine or change the ignition state during the update process unless stated within this update
procedure.
11. Switch the ignition ON to ignition state 5 and start the engine.
12. Make a note of the options displayed on the Home Screen as this information will be required to configure the head unit.
Example screen below of the home page (1).

1

13. Insert the USB drive with the application software into the USB socket (2).

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14. Once the USB has been inserted, the system should provide a message stating a USB device has been detected.
15. Press the Settings hard button on the IRIS console.
16. Select About (3) and then Update Product (4).

4

3

17. On the following screen select Update by USB Stick (5). A pop up message will be displayed. Press OK (6) to start the loading
operation.

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6

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18. The following screen will be displayed (7) and the system will reboot.

7

19. After the system has rebooted it will search for and check the update file (8). Once the installation has finished the following
screen will be displayed (9) and the system will reboot.

8

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9

20. Following the reboot the system will start to update the individual system components (10), (11). During the update the
system may reboot multiple times. This is normal, do not attempt a manual reset.

11

10

Care Point: In case the system should get stuck on the update screen if one of the component updates has failed, press and hold
the home button for 45s to force the system to reboot.
21. Once all components have been updated and the system has fully rebooted, press the Settings hard button on the IRIS
console.
22. Select About (12) and then select Versions (13).

13

12

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23. Confirm that the McLaren Software Part Number matches the Part Number listed in Table at Page 2 of this document.
24. Press the Home button on the IRIS console to return to the Home screen and remove the USB drive.
Care Point: For vehicles where the Learn Vehicle Model process has been completed previously the option will not be available on
the Home screen. In this case go to step 26.
25. Select Learn Vehicle Model (14) from the Home Screen. The system will perform a configuration update and reboot. Wait until
the system has fully booted to the Home screen before proceeding to the next step.

14

26. Start a new MDS diagnostic session.
27. Select HU_02 (15), then select Sequences (16), select Align Vehicle Configuration (17), followed by the arrow key (18).
28. Select Programme VIN (19), followed by the arrow key (18).

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18
17

19
15

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29. Select Head Unit Configuration (20), followed by the arrow key (21).

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30. The following screen will appear, select OK ( 22).

22

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31. Select the relevant country followed by OK (23).

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32. Select the relevant radio frequency option, followed by OK (24).

24

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33. Is rear view camera fitted, select Yes or No (25).

25

34. Is navigation fitted, select Yes or No (26).

26

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Care Point: McLaren Track Telemetry is not available option for McLaren 12C.
35. Proceed and select No (27).

27

36. Operation successful will be displayed. Select the back arrow (28) to exit the sequence.

28

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Care Point: Performing Factory Data Reset will delete the stored radio stations and paired phones.
37. Press the Settings hard button on the IRIS console.
38. Select Advanced Settings (29) and then Privacy (30) in order to access the Factory Data Reset.

30

29

39. Select Factory Data Reset (31) followed by Reset (32) and then Erase Everything (33).

31
33
32

40. The system will reboot. The Factory Data Reset will be completed once the system has returned to the Standby Screen.
41. Wait until the system has fully rebooted, then switch the engine off and ignition back on.

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Navigation Software Update:
Care Point: The Navigation maps have been provided via USB stick as part of a previous software update and should be reused.
Care Point: Navigation software update only needs to be performed on vehicles that have not previously had platform 13.2
campaign completed. This can be confirmed by checking the application software level part number suffix does not end in .46.
Care Point: The Navigation map installation is only applicable for markets with navigation support. Please refer to Table at Page 2
of this document to determine whether navigation is available for the respective market.
Care Point: Do NOT turn off the engine or change the ignition state during the update process unless stated within this update
procedure.
42. Switch the ignition ON to ignition state 5 and start the engine.
43. Insert the USB drive with the Navigation Maps into the USB socket (1).
44. Once the USB has been inserted, the system should provide a message indicating that a USB device has been detected.

1

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45. After 1-2 minutes the screen below will be displayed. Select Update (2).
46. The following screen (3) will appear when old files have been detected and need to be removed before new files are loaded.

2
3

47. The following screen (4) will be displayed, stating the number of files to be copied and the current progress. Depending on the
map region to be installed, the number of files may differ from the example below.
48. Press Done to complete the installation (5) and remove the USB drive.

5
4

49. Complete a Factory Data Reset by following steps 37-41 in the IRIS AIS Application Software Installation section.
50. Wait until the system has fully rebooted, then turn the engine and ignition off.
Please contact your Regional Aftersales Manager should you have any questions relating to the information contained in this
bulletin.

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Warranty Information: An additional time of 0.50 hours to update the AIS software (if required) can only be claimed in the
Additional Costs section of the warranty claim.
Warranty Information: An additional time of 0.25 hours to update the Navigation software (if required) can only be claimed in the
Additional Costs section of the warranty claim.

WARRANTY INFORMATION
DESCRIPTION

RESOLUTION CODE

TOTAL REPAIR TIME

Software Platform Update to 14

M0M30110A33I4A07

0.5 hours

PARTS INFORMATION
DESCRIPTION

PART NUMBER

QUANTITY

ORDER PROCESS

N/A

N/A

N/A

N/A

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