9/29/2020

ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

Warranty Field Campaign
Campaign Number: c2193

Revision: A

ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

Released Date: 24-Sep-2020
Expiration Date (U.S. and Canada):
31-Oct-2025
Expiration Date (International): 31Oct-2025

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C2193, dated 28-Jul-20. This revision is to:
1. Eliminate mileage limitations for eligibility.
If additional information is required, contact your Cummins Warranty Operations Group Leader.

Description
This Emission Campaign is being issued to recalibrate the Engine Control Module (ECM) on certain ISX15 CM2350 X101 engines.
The field action enables authorized repair locations to calibrate the engine control module (ECM) to the latest revision. This
calibration update may provide certain improvements to NOx Sensor performance.

Note : A claim with Multiple ESN's is acceptable and is encouraged.

Action
In order to qualify for repair under this field action, an engine:
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2193.html

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ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

1. will be covered regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Use the ECM Calibration Revision History available on QuickServe® Online to confirm the revision date of the calibration
currently installed in the engine. If ECM already contains the most recent calibration revision, DO NOT recalibrate the engine, no
further action is needed. File a claim for Admin and 17-902 Campaign Check to close the eligibility of the engine.
2. If a previous revision is installed, download the latest calibration available on QuickServe® Online. Recalibrate the ECM with
calibration revisions released February 21, 2019, or later. Use the calibration revision history date to identify the latest calibration
revision available. Please refer to Procedure 019-032 in the appropriate Service Manual.
3. Vehicles that are registered in California have two additional requirements which are detailed below:
3a. Complete "Label Authorized Change," Cummins Part Number 5297400. Clearly print or type "ECM Calibration Update" in
the center box. Fill in the Campaign Number, Distributor or Dealer Code and Date information. Peel off the backing material and
install the label on the engine valve cover near the engine data plate. There is a clear protective cover on this label. Peel the
backing off of this cover and push the clear cover over the printed material. This will help protect the label during engine
operation. Label cost and appropriate SRT time can be claimed per Campaign guidelines.
3b. An "Emissions Campaign - Proof of Correction" form, Bulletin #4310621, must be filled out and provided to the Customer.
Inform the Customer to retain this certificate as proof that the Emissions Campaign has been performed. This form may be
required as proof of an Emissions Campaign by the State of California, for vehicles registered in that state, the next time the
vehicle registration is renewed. The form cost and appropriate SRT time can be claimed per the Campaign guidelines.

Note : Certified repair locations outside of California, who elect to perform this campaign on engines installed in
vehicles that are registered in the state of California, are authorized to do so if they have the two items noted
above in their inventory. Please note that the Label, Authorized Change and the Proof of Correction Form must
be ordered through standard parts processes. They are not available on QuickServe® Online.
4. File one claim for the listed parts and required labor associated with this repair. Again, SRT 17-902 should ONLY be claimed if
the unit DID NOT require calibration.

Material Disposition
There are no materials involved in the field action.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2193.html

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ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

Reimbursements
Parts
Note : The part numbers 4310621 and 5297400 are listed as OPTIONAL, and are ONLY required for units domiciled
AND registered in the State of California. These parts are to be used ONLY on engines installed in vehicles that are
registered in the state of California.
The following parts are covered under this field action:
Part Number

Quantity

Description

431062100

1

PROOF OF CORECTION FORM
(OPTIONAL)

529740000

1

LABEL,AUTHORIZED CHANGE (
OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed. Claim ONLY SRTs
19-611 and Admin if the unit DID require an updated calibration. For California registered vehicles ONLY, SRT 17-901
for up to 0.1 hours can be claimed for completing the "Label-Authorized Change" and the "Emissions Campaign-Proof
of Correction" form. For units that did NOT required a calibration, claim ONLY Admin and the Campaign Check (17902).
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

17-901

STAMP ENGINE DATA PLATE/APPLY
EMISSION STICKER (OPTIONAL)

17-902

CAMPAIGN CHECK (OPTIONAL)

19-611

ENGINE CONTROL MODULE (ECM)
CALIBRATION- TRANSFER (CM
2250/CM2350) (OPTIONAL)

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2193.html

Time (hrs)

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ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

Travel
Travel is covered under this field action. Towing is not covered under this field action.

Note : Please schedule the Technician's time to maximize the number of units that can be repaired on a single visit.
When filing claims for multiple ESNs, where travel is required and authorized, travel can be filed to ONLY one (1)
ESN.
Other Claimables
Consumables are not covered under this field action.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information
regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

International Distributor = I
International Dealer = R

Failure Code:

WEQPEO

Attachments
Click here to see c2193_esn-list.xlsx
(/service/english/attachments/c2193_esn-list.xlsx)
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2193.html

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ISX15 CM2350 X101, MY13-16 ECM Calibration Emission Campaign

Engine Family

Fuel System

Design Application

Market Application

ISX, QSX15 ISX15
Automotive

All

Document History
Date

Details
Document Created; 28-Jul-2020
Eliminate mileage limitations for eligibility; 17-Sep-2020

Last Modified: 24-Sep-2020

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2193.html

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