38 Oil is leaking from the transmission
38 20 19 2060563/2 October 7, 2020. Supersedes Technical Service Bulletin Group 38 number 20-18 dated
September 11, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q3

2019 - 2021

All

09P Transmission

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Warranty (Updated labor operation)

1

09/11/2020

Initial publication

Customer states:
 There is an oil leak coming from the vehicle.
Workshop findings:
 A red-colored oil leak is confirmed from the transmission.

Technical Background
An assembly error damaged the ATF cooler adaptor seals.

Production Solution
Not applicable.

Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Service
If an oil leak has been identified from the transmission, check the following:
1. Check if the leak is coming from the ATF cooler
adaptor. This can be missed as a leak source
due to the location of the adaptor:
 The ATF cooler adaptor is located on the top
of the transmission housing near the mating
surface of the bellhousing and the engine
(Figure 1, Position 1).
 If necessary to confirm the leak location,
clean and remove all oil residue from the
transmission and allow the surface to dry.
Confirm the exact location of the leak by
applying oil leak tracing powder to the
suspected areas of the leak. Do not use oil
dyes in any Audi transmission.
Figure 1. ATF cooler adaptor placement.
2. If the leak is not from the ATF cooler adaptor, this TSB does not apply and you should continue your
diagnosis.
3. If the leak has been confirmed from the ATF cooler adaptor, replace the ATF cooler adaptor with seals per
the repair manual, Drivetrain >> 8-Speed Automatic Transmission 09P >> 37 Controls, Housing >> ATF
Circuit >> ATF Cooler Adaptor, Removing and Installing.
4. Pay special attention to the seals when installing
the ATF cooler adaptor. The seals must be in the
correct position as shown (Figure 2) or the leak
will return.

Figure 2. ATF cooler adaptor example.

Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

5. Correct the level of the ATF per the repair manual.
6. Test drive after repair and confirm the leak is repaired.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

3860

Damage Code:

0050

Labor Operations:

Remove and Replace ATF Adaptor

3860 1900

See SRT with
associated
operations

Clean and Diagnose Leak

3860 1999

30 TU

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Diagnostic Time:

Claim Comment:

As per TSB #2060563/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual

See ETKA/ELSA

G001900A1

Oil leak locating spray

Shop Supply

(or equivalent)

Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

09P321343A

Adaptor for oil cooler

01

Or
09P321343C

(Order correct part number by VIN and production
date of the vehicle)

G055025A2

ATF

07 (MAX)
(Max Fill is 7 liters. Typical fill
after a leak is 3 liters)

Additional Information
More information on this system can be found in the following resources:
 Elsa: Drivetrain >> 8-Speed Automatic Transmission 09P >> 37 Controls, Housing >> ATF Circuit >> ATF
Cooler Adaptor, Removing and Installing.
All parts and service references provided in this TSB (2060563) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.