NHTSA ID Number: 10180989
Manufacturer Communication Number: NTB10-029f
TSB/Document Date: 2020-10-08
Summary
NISSAN
; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: ï‚· When making turns ï‚· On dry roads ï‚· At low speeds (under 40 MPH) And ï‚· The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
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TSB/Document ID: NTB10-029f
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Classification:
Reference:
RA09-004f
Date:
NTB10-029f
September 23, 2020
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING
LOW SPEED TURNS
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2019 Altima (L34)
2003-2019 Murano (Z50, Z51, Z52)
2011-2014 Murano Cross Cabriolet (Z51)
2016 Murano Hybrid (Z52H)
2013-2019 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52H)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
2017-2018 Rogue Hybrid (T32H)
AWD/4WD ONLY
IF YOU CONFIRM
There is a vibration or judder feeling from the rear of the vehicle during the following
conditions:
And
When making turns
On dry roads
At low speeds (under 40 MPH)
The above vibration does not occur if the Electric Controlled Coupling is electrically
disconnected.
NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling
may not eliminate the vibration as described above. In these cases, further confirm
the incident by removing the rear propeller shaft and retest. If the vibration
does not occur with the rear propeller shaft removed, the incident is confirmed.
IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms.
To avoid tire related mismatch vibration, it is recommended that when tires need to be
replaced, all tires are replaced at the same time with tires of the proper size, same brand
and pattern.
See ACTION on page 2.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/8
ACTION
Replace the Electric Controlled Coupling for the rear final drive.
DO NOT replace the entire Rear Final Drive assembly for this incident, if it should
occur.
DO NOT remove the Rear Final Drive assembly for this procedure. The Electric
Controlled Coupling can be replaced with the Rear Final Drive in the vehicle.
Refer to the Electronic Service Manual (ESM) for removal and installation
information.
For Altima: REPAIR > TRANSMISSION & DRIVELINE > DRIVELINE >
REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING.
For 2003-2007 Murano: Section RFD – Rear Final Drive.
For Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL
DRIVE:R145K1 > REMOVAL AND INSTALLATION > ELECTRIC
CONTROLLED COUPLING.
For all other Applied Vehicles: TRANSMISSION & DRIVELINE > DRIVELINE >
REAR FINAL DRIVE:R145 > REMOVAL AND INSTALLATION > ELECTRIC
CONTROLLED COUPLING.
UNIT CHARACTERISTICS WRITING
Performing “Unit Characteristics Writing” of the Electric Controlled Coupling with
CONSULT-III plus is required on some models when replacing the Electric Controlled
Coupling.
For Altima, refer to the ESM: TROUBLE DIAGNOSIS > TRANSMISSION &
DRIVELINE > DRIVELINE > BASIC INSPECTION > AWD SYSTEM > UNIT
CHARACTERISTICS WRITING.
For 2015-2019 Murano, 2016 Murano Hybrid, Pathfinder and Pathfinder Hybrid, and
Rogue Hybrid, refer to the ESM: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY21C > BASIC INSPECTION > UNIT CHARACTERISTICS
WRITING.
2/8
NTB10-029f
PARTS INFORMATION
For Model:
2019 Altima (L34)
DESCRIPTION
BREATHER
PART #
38322-4BF2A
QUANTITY
1
BREATHER, FINAL DRIVE
CPLG ASSY-ELEC
(Electric Controlled Coupling)
NUT (PROPELLER SHAFT)
38322-6CC0A
1
38761-(*****) (1)
1
37171-(*****) (1)
4
STUD (REAR COUPLING)
38764-(*****) (1)
4
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
(4)
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
(4) As needed.
3/8
NTB10-029f
For Models:
2003-2007 Murano (Z50)
2009-2014 Murano (Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
DESCRIPTION
BOLT (PROPELLER SHAFT)
PART #
37120-(*****) (1)
QUANTITY
8
38189-(*****) (1)
1
COMPANION FLANGE LOCK NUT
CPLG ASSY-ELEC
(Electric Controlled Coupling)
FRONT OIL SEAL
NUT (PROPELLER SHAFT CENTER
BEARING)
NUT (PROPELLER SHAFT)
38216-(*****) (1)
1
38761-(*****) (1)
1
38189-(*****) (1)
1
01223-(*****) (1)
2
37171-(*****) (1)
8
999MP-1217FPP
(4)
3 BOND GSKT MKR-RTV (2) (3)
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
(4) As needed.
4/8
NTB10-029f
For Models:
2015-2019 Murano (Z52)
2016 Murano Hybrid (Z52H)
DESCRIPTION
CPLG ASSY-ELEC
(Electric Controlled Coupling)
DRIVE PINION OIL SEAL
PART #
QUANTITY
38761-(*****) (1)
1
38189-(*****) (1)
1
NUT (PROPELLAR SHAFT)
37171-(*****) (1)
4
STUD (REAR COUPLING)
38764-(*****) (1)
4
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
(4)
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
(4) As needed.
For Models:
2017-2018 Rogue Hybrid (T32H)
DESCRIPTION
PART #
QUANTITY
BREATHER
CPLG ASSY-ELEC
(Electric Controlled Coupling)
NUT (PROPELLAR SHAFT)
38356-(*****) (1)
1
38761-(*****) (1)
1
37171-(*****) (1)
4
STUD (REAR COUPLING)
38764-(*****) (1)
4
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
(4)
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
(4) As needed.
5/8
NTB10-029f
For Models:
2013-2019 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52H)
DESCRIPTION
BOLT (PROPELLER SHAFT)
BREATHER, FINAL DRIVE
PART #
37120-(*****) (1)
QUANTITY
4
38322-3JA1A
1
CONNECTOR, BREATHER
CPLG ASSY-ELEC
(Electric Controlled Coupling)
NUT (PROPELLER SHAFT)
NUT (TORSIONAL DAMPER)
17235-CA010
1
38761-(*****) (1)
1
37171-(*****) (1)
4
37171-(*****) (1)
4
999MP-1217FPP
(4)
3 BOND GSKT MKR-RTV (2) (3)
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
(4) As needed.
6/8
NTB10-029f
CLAIMS INFORMATION
For Models:
2019 Altima (L34)
2015-2019 Murano (Z52)
2016 Murano Hybrid (Z52H)
2013-2019 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52H)
2017-2018 Rogue Hybrid (T32H)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Electric Coupling Assy
(1)
LB65AA
ZL
21
(2)
(1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
For Models:
2003-2014 Murano (Z50, Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Electric Coupling Assy
(1)
LB88AA
ZL
21
(2)
(1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
7/8
NTB10-029f
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
February 25, 2010
NTB10-029
Original bulletin published.
October 5, 2011
NTB10-029a
APPLIED VEHICLES section revised.
September 24, 2015
NTB10-029b
APPLIED VEHICLES and PARTS
INFORMATION sections, page 1, and Title
revised.
November 16, 2015
NTB10-029c
CLAIMS INFORMATION section revised.
September 28, 2018
NTB10-029d
APPLIED VEHICLES and PARTS
INFORMATION sections revised.
November 12, 2018
NTB10-029e
September 23, 2020
NTB10-029f
APPLIED VEHICLES and PARTS
INFORMATION sections revised.
APPLIED VEHICLES, PARTS INFORMATION
and CLAIMS INFORMATION sections revised.
8/8
NTB10-029f
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