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NHTSA ID Number: 10180664

Manufacturer Communication Number: 07-004-20-3741

TSB/Document Date: 2020-10-03


Summary

Some customers may complain that the air conditioner (A/C) is not cooling. This may be caused by a refrigerant leak from the condensereBay logo due to corrosion where an anti-corrosion coating was uneven.


Technical
Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
A/C NOT COOLING (REFRIGERANT LEAKAGE FROM THE
CONDENSER)

Bulletin No.: 07-004/20

Last Issued: 09/16/2020

APPLICABLE MODEL(S)/VINS
2016-2019 Mazda2 (Mexico spec) with VINS lower than 3MDDJ******314535 (produced before March 10,
2019)

DESCRIPTION
Some customers may complain that the air conditioner (A/C) is not cooling. This may be caused by a
refrigerant leak from the condenser due to corrosion where an anti-corrosion coating was uneven.
Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.
2. Visually inspect the condensereBay logo for an A/C refrigerant leak.

If a trace of an A/C refrigerant leak is found as shown, go to the next step.

If no leak is found, this TSB is not applicable.

2. Replace the condensereBay logo with a modified one according to the instructions on MGSS (CONDENSER
REMOVAL/INSTALLATION).
3. Verify repair.

Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 MazdaeBay logo North American Operations, U.S.A.
09/23/2020 3:36 PM tlawrenc

Bulletin No.: 07-004/20

Last Issued: 09/16/2020

PARTS INFORMATION
Parts Number

Description

Qty.

Notes

DB3R-61-480A

CondensereBay logo

1

-

GJ6A-61-J19

O-Ring No.1

1

[R]

GJ6E-61-J19

O-Ring No.1

1

[R]

5555-FG-002 A/C Refrigerant As required
D1Y1-61-K39 Compressor Oil

250 ml

1 compressor oil repairs
10 vehicles (24 ml each)

Replacement Parts Location

1 O-ring No.1
2 O-ring No.2
3 Condenser

Page 2 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain MazdaeBay logo vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 MazdaeBay logo North American Operations, U.S.A.
09/23/2020 3:36 PM tlawrenc

Bulletin No.: 07-004/20

Last Issued: 09/16/2020

WARRANTY INFORMATION
NOTE:




This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Submit the replacement parts (other than the condensereBay logo) as related parts.

Replacement of A/C CondensereBay logo (includes A/C refrigerant recharging)

Warranty Type

A

Symptom Code

59

Damage Code

9Y

Part Number Main Cause

****-61-480A

Quantity
Operation Number / Labor
Hours:

1
XXMB4XRX / 2.0 Hrs.

Replacement of A/C CondensereBay logo (A/C refrigerant recharging is outsourced)
NOTE: If A/C refrigerant recharging is outsourced (sublet repair performed by independent repair shop),
submit the recharging expense as sublet.

Warranty Type

A

Symptom Code

59

Damage Code

9Y

Part Number Main Cause

****-61-480A

Quantity

1

Operation Number / Labor Hours:

Sublet

XXMB4ARX / 1.3 Hrs
Input sublet invoice number
Sublet code: B5 (A/C refrigerant recharging)
Sublet amount: Submit invoice amount for A/C
refrigerant recharging

Page 3 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. MazdaeBay logo technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
09/23/2020 3:36 PM tlawrenc

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TSB/Document ID: 07-004-20-3741

Replacement Service Bulletin Number:

MFR Communication Date: 2020-09-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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