NHTSA ID Number: 10180622
Manufacturer Communication Number: HSB2020-09.25
TSB/Document Date: 2020-10-02
Summary
Sales Bulletin - Dealer order entry training notice, IMMI seat belt lock up repair video link, Cares act update, Factory COVID visitation policy, Intelliplex electrical system discontinuation notice, Small Line-X sprayer notice, International CV 2021 information link, NHTSA Safer Car App notice, previous week review, Chassis and vehicle availability update.
Weekly Update Bulletin
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Sales Bulletin for Horton's Dealer Network.
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Sales Bulletin
HSB2020-09.25
Key Weekly Dealer Updates
September 25, 2020
NEW THIS WEEK
HS1 Revision Update
During the week of October 5, we will set up several online training sessions for
the revised HS1. We will be shutting HS1 down starting on Friday, October 9 at
4PM (Eastern) until the morning of October 12 for HS1 revisions to be
complete. Barring any unforeseen issues, everyone should have full access to
the revised HS1 on the morning of October 12. There will be a separate bulletin
coming out early next week with work instructions on the revised HS1 and
information on dates and times of testing during the week of October 12.
Correctly Reverse Lockup on Seat Belts - Refresher
I know this information has been sent out in a bulletin before; however, we
wanted to send out a reminder in case you experience the seat belt lockup
issue.
Below is an instructional video from IMMI on correcting what is known as
"reverse lock" on seat belts. The video contains simple steps you can take to
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quickly undo reverse lock.
The IMMI video may be viewed here: Correcting Reverse Lock
(See bottom right after you click the link.)
PREVIOUS WEEKS
CARES Act Funds Update - Production Slots - FULL for December
Deliveries
Over the last couple of weeks, HEV has seen increased activity and incoming
orders from customers using CARES Act Funding. As of today, all available
production slots to have units complete and delivered to your dealership by the
end of December are full. We are still able to take orders for customers wanting
to use CARES Act funds; however, those units will not be ready to deliver until
January of 2021. If you have any questions or opportunities in regards to
CARES Act funds, please reach out to me as we will help in any way we can.
HEV Demo Unit #18449
This unit is available and could be used for CARES Act Funds. Current DNET
is $200,000. We are offering an allowance in the amount of $3,965 so the end
user may add the OEM extended warranty. HEV will start the module warranty
for this unit once it is delivered to the customer. Additionally, we will give an
allowance of up to $5,000 on any module changes a potential customer may
want. Please give me a call if you have anyone interested in this unit. Please
refer to the lower section of this bulletin for chassis specs/prints, pictures, and
mileage.
HEV Demo Unit #18941
This unit is also available and could be used for CARES Act Funds. Today, we
reduced the price of this unit to $245,000, plus up to a $5,000 allowance on any
module changes a potential customer may want. Please give me a call if you
have anyone interested in this unit. Please refer to the lower section of this
bulletin for chassis spec/prints, pictures, and mileage.
Both units #18449 and #18941 would be very nice units for any department.
Fully loaded units at these prices should certainly garner attention from end
users.
Horton is Open for Business/COVID Update
We have received some questions on this over the last couple of weeks. Horton
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Emergency Vehicles (HEV) is fully open for business. Here is what needs to
happen prior to your visit as well as what needs to happen when you arrive at
HEV.
• Schedule your visit with Amy Durst with names prior to showing up at
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HEV.
Answer two (2) questions in regards to COVID once you arrive at HEV.
◦ Do you have any COVID like symptoms?
◦ Have you knowingly been exposed to anyone with COVID?
You will have your temperature checked once you enter the building.
◦ If your temperature is normal, you will be allowed to proceed.
◦ Any person with a temperature greater than 100.4 degrees will have
to leave the facility.
You will need to wear a mask during your entire stay at HEV.
You will need to sanitize your hands once you enter the building.
You will need to social distance during your stay at HEV.
HCC - Coming to the End
HCC will cease to exist on December 31, 2020. Your last HCC order needs to
be into HEV by November 30, 2020. HEV will return the order to you by
December 15, 2020 for you to final.
HS1 Revision Update
We are still on track to go live with the HS1 update no later than October 31,
2020. Testing has begun with the updated version and so far everything is
going as planned. All testing will be complete by September 25. In the weeks to
come, Jason will send out a bulletin with information on what the update will
offer.
We will need to take HS1 offline on an upcoming weekend to perform the
update. The update will begin at 5PM on Friday and the system will be back up
and operational on Monday morning at 6AM. The update will happen either on
Friday, October 16 or Friday, October 23.
Please note, if you have quotes in the system prior to the update, you will not
lose that information. The quote will transfer over to the updated version.
Intelliplex Electrical System Update
The Intelliplex Electrical System will no longer be available as a selectable
option in HS1. Components will continue to be available for parts, service and
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warranty.
Horton's 120 Volt AC System
We will be removing 120 volt AC system option in HS1 until a time when the
vendor is able to supply a proper product for this option.
Small Line-X Sprayer
We are excited to announce we have acquired a small Line-X sprayer. With this
new piece of equipment, we can now run smaller batches as well as expand
our color offerings. Not only can we offer black and grey, we are now able to
offer yellow and red. These will become selectable options in HS1 once the
update comes out in late October.
International CV 2021MY Information
Please click here to review a document from International
in regards to
changes on the 2021MY for the CV chassis.
NHTSA Safe Car App
This is a bit of a Public Service Announcement on vehicle safety. NHTSA just
recently launched the SaferCar app for your mobile devices that allow you to
stay informed on the safety status of anything vehicle related. The new app
allows you to store the VIN of your car or cars, tires, child safety restraints, and
vehicle equipment. The app will then continuously check for any outstanding
recalls that may affect the vehicles or items that you have loaded. I encourage
all of you to download the app and start being informed today. You can find
more information on the app at:
https://www.nhtsa.gov/safercar-app
Please feel free to forward this link.
2021 MY Ford F-Series Order Guide Released
We received the 2021 MY Ford F-Series Order Guide for
F350/F450/F550/F600 chassis. Click here to review the document. Please pay
close attention to page one (1) for major product changes.
Also, we have received 2021 MY pricing. We will update HS1 as soon as we
are able. Please reach out to the Spec Department if you need 2021 MY pricing
prior to seeing it in HS1. (Last week for this notification.)
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Grove City Police Reports Multiple Car Break Ins
Grove City Police have reported an increase in car break-ins at local hotels.
Please do not leave anything valuable in your vehicle when staying at one of
the local hotels. (Last week for this notification.)
OTHER INFORMATION
Lead Time Update
Current production schedule: the next available production slot has a
completion date during the week of 5/17/21. Our current lead time is 225 to 250
days.
Transactional Pipeline Report
Change in request - Please submit your Transactional Pipeline Report to both
Amy Durst ([email protected]) and myself by close of
business each Wednesday; however, only if there have been changes made to
the form since the last time you submitted it. For example if the there have
been changes to the decision date or if you won/lost the business.
Chassis Availability Update
Below is a list of available chassis we have on the ground that are not assigned
to any customer. If you have any interest in any of these chassis, please email
Lisa Yates at [email protected] or call her at (614) 539-8181,
ext. 2346.
• Qty. 9: 2019 RAM 5500 - 4x2 - 192.5"WB - Diesel - Please click here for
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chassis specs. Chassis have MRU-Black tubular side step. Please click
here for pictures of these chassis. Price $54,731.00 (In Stock)
Qty. 1: 2020 Freightliner M2 - 4 Door Cab - 4x2 - 222"WB / 107"CA Diesel - Please click here for chassis spec. Price $99,118.00. (In Stock)
Qty. 1: 2020 Chevrolet 4500HD - 4x2 - 189"WB / 108"CA - Diesel with
Liquid Spring and 2nd AC Compressor - Please click here for chassis
specs. Price $66,073.00 (In Stock)
Qty. 2: 2020 Ford F550 - 4x4 - 193"WB - Diesel - Steel Rims (POOL - In
Stock)
Qty. 1: 2020 Ford F550 - 4x4 - 193"WB - Diesel - Aluminum Rims (FLEET
- In Stock)
Qty. 2: 2020 Ford F550 - 4x4 - 193"WB - Diesel - Steel Rims (FLEET - In
Stock)
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• Qty. 1: 2020 Ford F550 - 4x4 - 193"WB - Gas - Aluminum Rims/Running
Boards/Power Seats (POOL) - ETA 11/3 - Please click here for chassis
specs. Please work with Spec Department for pricing.
• Qty.1: 2020 Ford F550 - 4x4 - 193"WB - Gas - Traction Tire (POOL) ETA 11/4 - Please click here for chassis spec. Please work with Spec
Department for pricing.
Please note - Just like last year, if using a "FLEET" chassis, the "FLEET"
chassis price is higher than "POOL" chassis price (FLEET is $1,821 higher than
POOL) . "POOL" chassis are the select-able options in HS1. If a "FLEET"
chassis is the choice for a customer's spec, the Spec Writer will need to know
so the spec can be updated with the correct chassis and pricing.
Horton Open Units
Available for immediate delivery. If you have any interest in any of these units,
please contact me.
• #18449 - 2017 Ford F550 4x4, - 623 Module - Demo (2018 National Show
Unit) - Complete - Reduced price - NOW $200,00.00 - Allowance for
OEM Extended Warranty ($3,965) and up to $5,000 allowance for
customer changes. Please click here for Specs and Prints. Please click
here for pictures of this unit. Unit currently as roughly 25,000 miles.
• #18941 - 2019 Ford F550 4x4 - 623 Module - Demo (2019 National Show
Unit) - Complete - Reduced price AGAIN - NOW $245,000. Also an
allowance up to $5,000 for customer changes. Please click here for
Specs and Prints. Please click here for pictures of this unit. Unit currently
has roughly 9,000 miles on it.
• #19731 - 2021 Ford E450 - 553 Module - Estimated Completion Date is
Wk of 12/7/20 - $147,860 (CG Tech, Change Notice 10, Crawl Through).
Please click here for Specs and Prints. (SOLD!!)
Please don't hesitate to get with me if you have any questions or want to
discuss any of these Demo/Stock units.
Chevrolet Chassis Information
2020 MY Chevrolet G-Cutaway Balance Out Information:
2020 MY Order Bank Closes: 3/5/20 - CLOSED
2020 MY Last Production Date: 9/23/20
2021 MY Chevrolet G-Cutaway Start-Up Information:
2021 MY Order Bank Opens: 7/30/20 - OPEN
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2021 MY Production Start Date: 9/23/20
2020 MY Chevrolet CC & CK 3500 Balance Out Information:
2020 MY Order Bank Closes: 3/5/20 - CLOSED
2020 MY Last Production Date: 9/25/20
2021 MY Chevrolet CC & CK 3500 Start-Up Information:
2021 MY Order Bank Opens: 6/4/20 - OPEN
2021 MY Production Start Date: 9/28/20
2020 MY Chevrolet CC & CK 4500-6500HD Balance Out Information:
2020 MY Order Bank Closes: 7/23/20 - CLOSED
2020 MY Last Production Date: 11/27/20
2021 MY Chevrolet CC & CK 4500-6500HD Start-Up Information:
2021 MY Order Bank Open: 7/30/2020 - OPEN
2021 MY Production Start Date: 11/30/20
RAM Chassis Information
2020 MY RAM 4500/5500 Balance Out Information:
2020 MY Order Bank Closes: 8/5/20 - CLOSED
2020 MY Last Production Date: 10/11/20
2021 MY RAM 4500/5500 Start-Up Information:
2021 MY Order Bank Open: 9/4/20
2021 MY Production Start Date: 10/12/20
Ford Chassis Information
2021 MY Ford E-Series Balance Out Information:
2021 MY Order Bank Closes: 10/5/20
2021 MY Last Production Date: 12/23/20
2022 MY Ford E-Series Start-Up Information:
2022 MY Order Bank Open: 10/12/20
2022 MY Production Start Date: 1/4/21
2020 MY Ford F350-F550 Super Duty Balance Out Information:
2020 MY Order Bank Closes: 8/12/20 - CLOSED
2020 MY Last Production Date: 11/1/20
2021 MY Ford F350-F550 Super Duty Start-Up Information:
2021 MY Order Bank Opens: 8/17/20 - OPEN
2021 My Production Start Date: 11/2/20
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2021 MY Ford F650 Medium Duty Balance Out Information:
2021 MY Order Bank Closes: 10/5/20
2021 MY Last Production Date: 12/23/20
2022 MY Ford F650 Medium Duty Start-Up Information:
2021 MY Order Bank Open: 10/12/20
2022 MY Production Start Date: 1/4/21
Freightliner First Opens
Freightliner is now slotting first openings for early November for chassis start.
Please note, pending on certain options, it could take an additional 60 to 90
days before the chassis can actually start in production.
2021 MY Freightliner Balance Out Information:
2021 MY Order Bank Closes: TBD
2021 MY Last Production Date: 12/18/2020
2022 MY Freightliner Start-Up Information:
2022 MY Order Bank Open: TBD
2022 MY Production Start Date: TBD
International 2021 Model Year Production
International MV chassis 2021MY production start date will be 1/2/20.
International CV chassis 2020MY production start date was 11/19/19.
International CV chassis 2021MY production start date is 11/30/20.
2021 MY International Balance Out Information:
2021 MY Order Bank Closes: 9/5/20
2021 MY Last Production Date: 12/23/2020
2022 MY International Start-Up Information:
2022 MY Order Bank Open: TBD
2022 MY Production Start Date: TBD
Horton Online Store
The store is open each month from the 1st through the 21st. All merchandise
orders placed during the ordering window will be delivered the first week of the
following month.
Order here: https://www.promoplace.com/artina/stores/HEVapparel
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If you have any questions, please contact Dave Marshall at
[email protected].
Copyright © 2020 Horton Emergency Vehicles, All rights reserved.
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
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TSB/Document ID: HSB2020-09.25
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
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- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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