NHTSA ID Number: 10180579
Manufacturer Communication Number: No. 119-20
TSB/Document Date: 2020-10-01
Summary
Instruction on replacing the padding and cover of seats which show ridge formation on the seat surface.
Service
Technical Information
119/20 ENU
7413
7
Complaint - Creases on Seat Surface/Side Bolster of Front Seat and Ridge Formation on
Seat Surface of Rear Seat: Replacing Cover and Padding (119/20)
Change overview
Version
Date
Change
0
08/14/2020
First publication
1
09/03/2020
"Ridge formation on seat surface of rear seat" added
Model Line:
Cayenne (9YA/9YB)
Model Year:
As of 2018 up to 2020
Subject:
Front and rear seat
Information:
Leather stretching and compression in conjunction with an entry height typical for SUVs results in
permanent creases in the seat covers and side bolsters of the front seats Wrinkling on front seat
-Arrows-.
This also causes ridge formation on the seat surfaces of
the rear seats Ridge formation on rear seat -Arrows-.
Wrinkling on front seat
AfterSales
Sep 3, 2020
Page 1 of 7
7
Service
7413
Technical Information
ENU 119/20
Ridge formation on rear seat
Remedial
action:
In the event of a customer complaint and on vehicles produced before the date of introduction specified
below, replace padding and seat cover, see
Workshop Manual '741319 Removing and installing cover for front seat'
Workshop Manual '741055 Replacing padding for front seat'
Workshop Manual '74501901 Replacing cover for rear seat (2/3-split folding rear seat)'
Workshop Manual '74495501 Replacing padding for rear seat surface (2/3-split folding rear seat)'
Workshop Manual '74501902 Removing and installing cover for rear seat (1/3-split folding rear seat)'
Workshop Manual '74495502 Replacing padding for rear seat surface (1/3-split folding rear seat)'
The relevant date of introduction of the seat can be found in the table under Technical Information
'74495502 Date of introduction'.
Information
In an effort to minimize the normal effect of leather stretching, Porsche
has made a change to the seat
cover. Based on the introduction dates below, optimized padding and seat covers, now also available
for customer service, have been installed during production. This will provide additional support to the
leather and should help the new look last for a much longer time.
Dates of introduction of new seat covers in production
Front seat
Sep 3, 2020
Page 2 of 7
Seat
I-No. of seat
Date of introduction
Standard seat
Q1A
06/01/2020
Comfort seat
Q2J
06/15/2020
Sports seat
Q1D and Q1J
06/15/2020
AfterSales
Service
Technical Information
Rear seat
Seat
Standard seat
119/20 ENU
7413
7
I-No. of seat
Leather
I-No. of leather
Date of
introduction
N1X and 4D0
02/26/.2020
Q1A
Partial leather,
embossed
Plain leather
NSU and 4D0
05/06/2020
02/25/2020
Plain leather
N5U or N0Q and
4D0 or 4D3 or
4D5
With N0Q and
4D1 or 4D9
05/20/2020
N1W or N1V and
4D0 or 4D3 or
4D5
03/02/2020
Club leather
K5A and N0Q
or N1T or N5T
or N5U
02/24/2020
Plain leather
Club leather
K5A and N1W
and N1V
03/03/2020
N0Q or N1T and
4D1
06/12/2020
N5U or N0Q and
4D0 or 4D3
03/09/2020
N5T and 3J4 or
3J7 or 5ZF
03/09/2020
N1T and 4D0
or 4D3
05/28/2020
N5T and 5ZJ
05/28/2020
N1W or N1V and
4D0 or 4D3
05/07/2020
K5A and N5U
or N0Q
03/13/2020
N5T and 3J7 or
5ZF
03/13/2020
Q2J
Comfort seat
3NS
Plain leather
Q1J
Sports seat
Club leather
3NE
Plain leather
AfterSales
Sep 3, 2020
Page 3 of 7
7
Service
7413
Technical Information
ENU 119/20
Parts required if necessary
Parts Info for
front seat:
Part No.
N 91205201
9Y0881405*
9Y0881406*
9Y0881375*
9Y0881376*
9Y0881256*
Designation
– Use
Cheese head bolt with multiple-tooth head
Qty.
Seat cover
– front left seat
Seat cover
– front right seat
Foam part of seat cushion
– front left seat
Foam part of seat cushion
– front right seat
Repair kit 1)
1 ea.
4 ea.
1 ea.
1 ea.
1 ea.
* Part number varies depending on equipment.
1) only for NAR vehicles with seat occupancy detection (I-no.
Parts Info for
rear seat:
Part No.
PAB88637300
9Y0885405*
9Y0885406*
9Y3885405*
9Y3885406*
9Y0885375*
9Y0885376*
Sep 3, 2020
Page 4 of 7
9P7).
Designation
– Use
Fixing clip for seat cushion
– rear left seat (2/3-split folding rear seat) and rear
right seat (1/3-split folding rear seat)
Seat cover
– rear left seat (2/3-split folding rear seat) with I-No.
Q1A, Q2J and Q1J
Seat cover
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TSB/Document ID: No. 119-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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