NHTSA ID Number: 10180552
Manufacturer Communication Number: No. 139-20
TSB/Document Date: 2020-10-01
Summary
Information on replacing the HV battery
on the Panamera S E Hybrid
.
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TSB/Document ID: No. 139-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service
Technical Information
139/20 ENU
2708
2
Replacement of High-Voltage Battery
- Observe Modified Procedure (139/20)
Vehicle Type:
Panamera S E-Hybrid
(970)
Model Year:
As of 2014 up to 2016
Subject:
Information:
Modified procedure for high-voltage battery
replacement
•
From now on, if the high-voltage battery
of the Panamera S E-Hybrid
(970) needs to be replaced, the
high-voltage battery
of the Cayenne S E-Hybrid
(92A) will no longer be used.
•
Panamera batteries will be provided by our local remanufacturing partner: Spiers New Technologies.
•
The previous Technical Information, Group 2, No. 88/19, which describes the procedure for using
the high-voltage battery
of the Cayenne S E-Hybrid
(92A) in the Panamera S E-Hybrid
(970), is
therefore no longer valid and has been removed from the Porsche
Central Service System (PCSS).
The Electronic Parts Catalogue (PET) has also been updated accordingly.
Information
HV battery
replacement is under the Approval and Support Management process and procedures should
be followed.
Remedial
Action:
Various repair concepts are available for the high-voltage battery
, depending on the respective market.
You will find the repair concept for your specific market and the relevant procedure for rectifying faults on
the high-voltage battery
in the Technical Information 'Replacement of high-voltage battery
' section.
Replacing the high-voltage battery![]()
Work
Procedure:
The following repair concepts are currently available for the high-voltage battery
:
•
USA (PCNA): Coordinate approval for a replacement high-voltage battery
with Technical Support
of the PCNA, who will then assume responsibility for procuring the battery from Spiers Inc., see
Technical Information 'Procedure - USA (PCNA)'. Then return the old battery to Spiers Inc.
AfterSales
Sep 21, 2020
Page 1 of 6
2
Service
2708
ENU
Technical Information
139/20
Work Procedure - USA (PCNA)
WARNING
Incorrect handling of high-voltage components
•
Electric shock
•
Short circuit
•
Fire
•
Explosion
Only appropriately trained and authorized persons are permitted to work on high-voltage vehicles and
components.
Required qualification: High-voltage technician or high-voltage expert.
Observe all safety regulations.
Always use insulated tools, e.g. VAS 6883 High-voltage tool set, when working on these components.
Observe general warning notes for working on the high-voltage vehicle electrical system. Workshop
Manual '2X00IN General warning notes for working on the high-voltage vehicle electrical system'
WARNING
Danger of fire, explosion
•
Insulation fault as a result of coolant leaking into high-voltage battery![]()
Always drain the high-voltage battery
cooling lines completely before transporting/handling the
high-voltage battery
.
Information
If the high-voltage battery
needs to be replaced, approval must first be obtained from Technical Support
of the PCNA. Once approval has been obtained, please see PPN for the ordering procedure:
https://ppn.porsche.com/portal/docs/DOC-324416
Parts Info:
Sep 21, 2020
Page 2 of 6
Part No.
Designation
PNA915590KX
AfterSales
Service
Technical Information
139/20 ENU
2708
2
Component exchange process flow
Work Procedure: 1
Create vehicle analysis log (VAL) using the PIWIS Tester.
Mark the vehicle analysis log you have just created with the attribute "Initial VAL" and after
programming the control units, return it using the PIWIS Tester.
2
Remove the old battery, see Workshop Manual '270855 Replacing high-voltage battery
' and then
prepare for subsequent transportation to Spiers Inc. according to the respective battery status, see
Workshop Manual '2X00IN Packing high-voltage battery
with battery status "Normal" (not critical)'
or Workshop Manual '2X00IN Packing high-voltage battery
with battery status "Warning" (critical)'.
3
Install new high-voltage battery
supplied by Spiers Inc., see Workshop Manual '270855 Replacing
high-voltage battery
'.
4
Re-program control unit for high-voltage battery
.
The basic procedure for control unit programming is described in the Workshop Manual
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester'.
AfterSales
Sep 21, 2020
Page 3 of 6
2
Service
2708
ENU
Technical Information
139/20
For specific information on control unit programming during this remedial action, see
the table below.
Required PIWIS Tester software version:
39.600.030 (or higher)
Type of control unit programming:
Control unit programming using the "Campaign"
function in the Additional menu on the PIWIS
Tester by entering a programming code.
Programming code:
C3B4V
Programming sequence:
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
The high-voltage battery
and air-conditioning
control units are re-programmed and then
re-codedautomatically during the programming
sequence.
Do not interrupt programming and coding.
Software version programmed during this
campaign:
The software version of the programmed
data record is based on the specified
PIWIS Tester test software version. Please
note that these may have changed in a
higher version.
Procedure in the event of error messages
appearing during the programming
sequence:
High-voltage battery
control unit: 1300
Air-conditioning control unit: 1040
Following control unit programming, the software
version can be read out of the relevant control unit in
the 'Extended identifications' menu using the PIWIS
Tester.
Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on "Fault finding"'.
Information
Once the high-voltage battery
control unit has been re-programmed, a diagnosis of the high-voltage
battery is performed the next time the BUS is idle (ignition is switched off and the vehicle is locked). This
process must not be interrupted. If the diagnosis is aborted because the vehicle was locked while the
diagnosis was running, for example, a fault memory is stored.
5
Sep 21, 2020
Page 4 of 6
Lock the vehicle to start on-board diagnosis of the high-voltage battery
.
5.1
Disconnect the PIWIS Tester from the vehicle.
5.2
Switch off the ignition and lock the vehicle with the driver's key.
Remove the driver's key and place outside the radio range of the vehicle at a distance of at
least 5 metres from the vehicle.
5.3
Unlock the vehicle again after waiting a minimum of 5 minutes.
5.4
Switch on ignition.
AfterSales
Service
Technical Information
5.5
6
139/20 ENU
2708
2
Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.
Read out and erase fault memories.
6.1
In the control unit selection screen
('Overview' menu) Control unit selection,
press •F7“ to call up the 'Additional
menu'.
6.2
Select the function “Read all fault
memories and erase if required” and
press •F12“ ("Next") to confirm your
selection Erasing fault memories.
Control unit selection
The fault memories of the control units are
read out.
6.3
Once you have read out the fault memories,
check the fault memory entries.
6.4
Press •F8“ to delete fault memory entries.
6.5
Press •F12“ (“Yes”) in response to the
question as to whether you really want to
delete all fault memory entries.
The faults stored in the fault memories of the
various control units are deleted.
7
Erasing fault memories
Create a vehicle analysis log (VAL) using the PIWIS Tester.
Mark the vehicle analysis log you have just created with the attribute "Final VAL" and return it using
the PIWIS Tester.
Information
If the workshop campaign Technical Information 'WKK500 WKK5 Workshop campaign
-Re-programming air conditioning and high-voltage battery
control units' has not yet been carried out on
the vehicle, do not start this workshop campaign.
When the programming mentioned above is performed, the relevant control units are programmed to the
current software version.
Campaign WKK5 must be closed by performing a recall update (warranty claim with 0 time units and no
material items) for the affected vehicles.
8
Once the vehicle has been repaired successfully, send the old high-voltage battery
to Spiers Inc. for
repairs and storage.
AfterSales
Sep 21, 2020
Page 5 of 6
2
Service
2708
Invoicing:
ENU
Technical Information
139/20
For documentation and warranty invoicing, select the labor operations and PQIS coding specified below
for the relevant repairs and enter them in the warranty claim:
APOS
Labor operation
27085515
Replacing high-voltage battery![]()
I No.
PQIS coding:
Location (FES5)
27080
Damage type (SA4)
1824
Severe wear
References:
Workshop Manual '270855 Replacing high-voltage battery
'
Workshop Manual '2X00IN Packing high-voltage battery
with battery status "Normal" (not critical)'
Workshop Manual '2X00IN Packing high-voltage battery
with battery status "Warning" (critical)'
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche
Cars North America, Inc.
Sep 21, 2020
Page 6 of 6
AfterSales
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