NHTSA ID Number: 10180360
Manufacturer Communication Number: TechTalk7182
TSB/Document Date: 2020-09-30
Summary
Tech Talk discussion on New Cascadia front blower motor inoperative.
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TSB/Document ID: TechTalk7182
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
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MFR Component Subsystem:
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New Cascadia front blower motor inop
Patrick Galeski 34 posts since Dec 28, 2014
New Cascadia front blower motor inop Mar 31, 2020 7:57 PM
We have a customer that has had several New Cascadias complaining the blower motor will quit
working for a few hours and come back on. We have never been able to duplicate it in the shop.
Finally got a chance to look at one while it was messed up. FCU was not communicating. Found
we were missing GND-C at the FCU. Ended up finding a bad splice in the main dash harness. The
FCU GND-C comes straight off a splice of a main GND-C instead of the GND-C splice pack in dash.
1
New Cascadia front blower motor inop
Cut splice open and found the wire broke. Not sure yet if this is the issue all of his trucks are having.
2
New Cascadia front blower motor inop
Tags: blower motor, new cascadia, p4
Talbert Simonian 1,742 posts since Nov 21, 2014
Re: New Cascadia front blower motor inop Mar 31, 2020 9:34 PM
Nice find there Patrick. Was the splice crushed?
Patrick Galeski 34 posts since Dec 28, 2014
Re: New Cascadia front blower motor inop Apr 2, 2020 6:49 PM
No it wasn't crushed. I'm still having complaints with team drivers on the New Cascadias where the bunk hvac
will override the cab hvac while driving down the road. Still unable to duplicate the complaint.
James Coady 14 posts since Oct 25, 2019
Re: New Cascadia front blower motor inop Apr 1, 2020 11:33 AM
Nice Job!
Clayton Campbell 131 posts since Feb 16, 2016
Re: New Cascadia front blower motor inop Jul 10, 2020 3:29 PM
thanks Pat, very helpful
Eric Robichaud 7 posts since Jun 21, 2019
Re: New Cascadia front blower motor inop Aug 25, 2020 12:53 PM
HELLO PATRICK.
I HAVE A CUSTOMER WITH SAME COMPLAINT. DID YOU RECEIVED ANY FEEDBACK FROM YOUR
REPAIR??
IF YES, I WILL GO STRAIGHT TO DASH HARNESS.
THANKS.
Kyle Siebert 3,913 posts since Nov 14, 2014
Re: New Cascadia front blower motor inop Aug 25, 2020 10:03 PM
Check out the blower power an ground 3 pin connector. Have seen 2 burnt up real bad. Must have been
spread from factory and burnt up. Load tested and had good voltage drop.
Kyle Siebert 3,913 posts since Nov 14, 2014
Re: New Cascadia front blower motor inop Aug 25, 2020 10:04 PM
Its got a thick black and thick light blue wires going to it, about 24'' left of the actual blower.
3
New Cascadia front blower motor inop
Devon Wartluft 141 posts since Jan 31, 2018
Re: New Cascadia front blower motor inop Aug 26, 2020 6:47 PM
Been seeing the terminals melt on the big three pin connector as well mostly in the dash but did have one in
the LH kick panel for the sleeper blower. I have been debating it is spread terminals or plugged recric filters
causing a draw.
Kyle Siebert 3,913 posts since Nov 14, 2014
Re: New Cascadia front blower motor inop Sep 17, 2020 11:26 PM
Plugged air filter will actually cause less draw. Takes less power to move less air. Kind of a weird
concept to grasp but it’s true. If you take a vacuum cleaner and plug the hose it will draw less
current. The motor will get hot because it requires air flow to cool it. So plugged filter could
cause the actual blower terminals to melt. Not the jumper harness terminals though.
Clayton Campbell 131 posts since Feb 16, 2016
Re: New Cascadia front blower motor inop Sep 18, 2020 12:01 PM
yup, good point, a plugged filter causes a vacuum which means less molecular density in the air to cause
resistance against the blower fins
Devon Wartluft 141 posts since Jan 31, 2018
Re: New Cascadia front blower motor inop Sep 18, 2020 2:19 PM
Interesting point, makes sense though
Patrick Galeski 34 posts since Dec 28, 2014
Re: New Cascadia front blower motor inop Aug 26, 2020 11:15 PM
Yes it fixed this truck but I have not found this issue on any other truck
Eric Robichaud 7 posts since Jun 21, 2019
Re: New Cascadia front blower motor inop Aug 26, 2020 11:08 AM
Thanks Kyle.
Customer called several times on the road, but as soon get to shop - woks well.
Know I know were to start. Cause intermittent.
Penkse Shop Kansas City 0386-10 10 posts since Jul 20, 2020
Re: New Cascadia front blower motor inop Aug 26, 2020 12:56 PM
Had this exact problem in the exact spot.
4
New Cascadia front blower motor inop
Harbinder Sethi 2 posts since Mar 19, 2015
Re: New Cascadia front blower motor inop Aug 27, 2020 12:12 PM
I HAD ONE WITH SAME ISSUE, BUT FOUND BLOWER MOTOR POWER CONNECTOR PINS MELTED.
REPAIRED THE CONNECTOR AND RECTIFIED THE ISSUE.
Richard Roberts 1 posts since Jan 31, 2018
Re: New Cascadia front blower motor inop Sep 10, 2020 10:25 PM
Tanner Goatley
5
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