Campaign No. 2020070008, August 2020

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 447 (Metris), Model Year 2019
Inspect Propeller Shaft

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined
that on certain Metris vehicles from platform 447 (VS20), the propeller shaft might not
have been attached to the intermediate bearing according to manufacturing
specifications. If the propeller shaft is improperly attached to the intermediate bearing,
over time, damage to the propeller shaft joint could occur. The rotational imbalance of
the shaft could then lead to vibrations to the underbody of the vehicle, and to inaccurate
signals to the airbag control unit. If improper signals are sent to the airbag control unit,
the frontal airbags could inadvertently deploy, increasing the risk of injury to front
occupants and increasing the risk of a crash. An authorized Mercedes-Benz Metris dealer
will inspect the propeller shaft on the potentially affected vehicles and replace it as
needed.

• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been

previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 2 vehicles are involved.
Order No. V-RC-2020070008
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2019050017

Operation no. of the operation texts or standard texts and flat rates
Category Op. no.
Operation text
P
02 1612
Operations: Check manufacturing date of propeller
shaft
P
02 1613
Operations: Replace propeller shaft (after check)
1
2
3

Time
0.2h

Acc. no.
41 901 66 7

Code
VS2DREIGE

0.8h

41 901 66 7

VS2DREIGE

Propeller shaft
Adhesive label
Manufacturing date (example)

S41.10-A008-76

aDanger

Risk of death caused by vehicle
slipping or toppling off of the lifting
platform.

Align vehicle between vehicle lift
columns and position the four
support plates at the vehicle lift
support points specified by the
vehicle manufacturer.

V-RC-2020070008

AS00.00-Z-0010-01A

1

g
1

Check
Check whether vehicle is affected
by measure.

Affected vehicles: Check propeller SM41.10-S-0016-01AAA
shaft for manufacturing date,
replace propeller shaft if necessary
(code: VS2DREIGE)
i
For authorized Mercedes‑Benz
service partners, only the entry in
the Extended VEGA Application
(EVA) system, in the "Current" tab,
is decisive. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.

2
f
3

Raise vehicle.

AR00.60-S-1000E

Check manufacturing date (3) of
propeller shaft (1).

i
The manufacturing date (3) of the
propeller shaft (1) is on the
adhesive label (2).
i
The date entry "18/333" means:
manufacturing date (3) of the
propeller shaft (1) is calendar year
2018 on day 333.
The date entry "18/337" means:
manufacturing date (3) of the
propeller shaft (1) is calendar year
2018 on day 337.
If the manufacturing date (3) of the
propeller shaft (1) is within the
date range "18/333" to "18/337",
↓
replace drive shaft (1).
i
In this case, continue with
operation step 4.
If the manufacturing date (3) of the
propeller shaft (1) is outside the
date range "18/333" to "18/337",
↓
the vehicle is not affected by the
measure and can be handed over
to the customer.
i
In this case, continue with
operation step 5.

2

V-RC-2020070008

4
Topical note

Replace
replace drive shaft (1).
Notes on threaded connections
fastened using a tightening anglebased tightening process

f

AH00.00-P-0020-01A
AR41.10-S-0050E
i Removal:
Dispose of removed propeller shaft
(1) properly. Observe the
applicable legal requirements and
specifications of the relevant
country.
i Installation:
Replace the four screws securing
the flex disk to the transmission
and the four screws securing the
flex disk to the rear axle
differential.

5

Lower vehicle.

AR00.60-S-1000E

f

Parts ordering note
Part no.

Designation

A 447 410 22 00
A 002 990 68 03

Propeller shaft
Screws (flex disk to transmission and flex disk to rear axle differential)

Quantity
1
8

NOTE: Predicted replacement rate for the propeller shaft is 80%.

V-RC-2020070008

3