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NHTSA ID Number: 10180103

Manufacturer Communication Number: Circular90o8REV1

TSB/Document Date: 2020-10-06


Summary

MyAudi login is not possible in affected vehicles. Updated work instructions to use Guided Fault Finding instead of AudieBay logo Flashing


update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.

The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.

Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.

NOTE

All campaign software updates must be completed during a single, standalone ODIS Diagnostic Session.
You must fully complete this campaign and send all logs before beginning any other campaigns or
operations.

If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the update process.

TIP
As a best practice, customer presets should be documented prior to performing any update in the event these
settings are lost during the update.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 5 of 11

WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.

Open the hood.

Access the battery charging posts.

Switch the ignition on.

Apply the parking brake.

Switch off all consumers (headlights, heated
seatseBay logo, climate control, etc.).

Connect
the
VAS6150X/VAS6160X
Diagnostic Tester to the vehicle.

Start the ODIS program.

Attach the GRX3000VAS Tester/Charger (or
equivalent) IN POWER SUPPLY MODE to
the vehicle battery charging posts.
NOTE

Vehicles with Battery Monitoring Control
Module -J367- and/or an EFB Battery:
When connecting the charger to the battery,
connect the positive cable to the positive terminal of
the battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.

Turn the hazards on.

CAUTION
The procedure may cancel itself if the hazard
warning lights are not switched on. The hazard
warning lights prevent the system from switching to
bus sleep mode during the update.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 6 of 11

Confirm that scan tool is communicating with
the diagnostic head by USB cable.
o

If the Bluetooth or WiFi symbol is
shown, then disconnect the
diagnostic head from the vehicle and
reconnect the USB cable to the
diagnostic head and then reattach to
the vehicle.

CRITICAL REPAIR STEPS

STOP!
Changing the communication path to “Only allow
DoIP communication” MUST be performed to
ensure consistent success of this software update.
The software update will fail if these steps are not
followed.

From the home screen of the scan tool,
select “Admin.”

From the “General” tab , select
“GFF Process” .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 7 of 11

From the “Communication path selection,”
select “Only allow DoIP communication”
.

Select “Save” .
NOTE

As stated in the Note on the scan tool, “This
selection field only applies for the diagnostic
session that follows. When the diagnostic session
that follows ends, the setting will be reset to
“Automatic detection.”

Select “Yes” when prompted, “Do you really
want to save?”

Return to the home screen of the scan tool.

From the home screen of the scan tool
highlight “Diagnosis” and perform a full GFF
diagnostic scan.

Follow the on-screen prompts.
NOTE

STOP!
Operating mode “Diagnosis” must be used. Some
models will not allow the update to start after
changing the communication path to DoIP using
operating mode “Flash.”

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 8 of 11

After the diagnostic scan is complete:
o

Select the “Special Functions” tab
.

o

Select “SVM Code Input” .

o

Select “Perform test…” .

Follow the on screen prompts.

NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g.
ECM, TCM, etc.) during the SVM update process is
not covered.

Enter the corrective action code (SVM code)
as listed below.

SVM code

90O8A108
(uppercase letter O)

Select “Accept”.

Follow the on-screen prompts.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 9 of 11

NOTE

STOP!
This extra ignition cycle step must be followed,
otherwise faults stored during the update may not
be cleared upon exiting the Diagnosis program.

After receiving confirmation that the update
completed successfully, the ignition must be
turned off for 60 seconds and then turned
back on.

Exit Guided Fault Finding and ensure the
diagnostic protocol is sent to GFF Paperless.

Proceed to Section C.

TIP
Various event memory entries may be generated
after the flashing procedure on some vehicles. Put
the vehicle in a corresponding bus sleep mode
after performing the update in order to clear the
faults.
To put the vehicle in bus sleep mode, disconnect
the diagnostic tester, remove the key from the
vehicle and lock the vehicle with the remote for 5
minutes.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 10 of 11

Section C – Campaign Stamp

Once the campaign has been completed, the
technician should stamp the repair order.

Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).

Item#: AUD4927ENG
OR

Item # AUD4927FRE

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2020 AudieBay logo of America, Inc. All Rights Reserved.
September 2020

90o8 Page 11 of 11

12

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TSB/Document ID: Circular90o8REV1

Replacement Service Bulletin Number:

MFR Communication Date: 2020-09-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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