Technical Service Bulletin

96-19-01 - Access-Start Authorization (KESSY) - Keyless Defective
Message in Instrument Cluster

Transaction
No:

2056358/2

Release date:

9/XX/2020

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range
To

PR Code

Passat

2017 – 2019

All

All

All

All

4F6

Jetta

2017 – 2018

All

All

All

All

4F6 or 4I8

Beetle,
Beetle
Convertible

2017 – 2019

All

All

All

All

4F6

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2056358/2

9/3/20

96-19-01

Revise model and
model year applicability,
update condition
information, and change
SVM code.

2056358/1

11/5/19

96-19-01

Original publication.

The customer reports that the warning message “Keyless defective” or “Keyless faulty” has appeared in
the instrument cluster after starting the engine (Figure 1).

Figure 1.
Page 1 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

96-19-01 - Access-Start Authorization (KESSY) - Keyless Defective
Message in Instrument Cluster

Transaction
No:

2056358/2

Release date:

9/XX/2020

Technical Background
A software-related deviation in the Access/Start Authorization Control Module -J518- allows false
detection of an open circuit condition during engine cranking.
One or more of the following DTCs is stored in the Access/Start Authorization Control Module -J518(diagnostic address 05):
DTC

Description

Status

B117213

Access/start system antenna 1 in
vehicle interior Open circuit

Sporadic

B117313

Access/start system antenna in
luggage compartment Open
circuit

Sporadic

B117413

Access/start system antenna 2 in
vehicle interior Open circuit

Sporadic

Production Solution
Improved software version 1405 used in production starting CW26/19.

Service
Using software version management (SVM), update the software of the Access/Start Authorization
Control Module.
Procedure:
To perform the update, after the full vehicle scan at GFF start-up:
 From the “Special Functions” tab in ODIS > Select “Adapting Software” > then “Update software via
action code.”
 Follow the on-screen prompts and use the SVM code as listed in the table below.
Tip:
This software update will address the DTCs and warning message listed above only when caused by
false open circuit detection. However, these DTCs may also result from the detection of a real open
circuit condition. Therefore, if these DTCs are static, or if they return again after the software update is
installed, further diagnosis should be carried out through Guided Fault Finding (beyond the scope of this
technical bulletin).

Page 2 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

96-19-01 - Access-Start Authorization (KESSY) - Keyless Defective
Message in Instrument Cluster

Part Number

Old Versions

Transaction
No:

2056358/2

Release date:

9/XX/2020

New Version

SVM Code

SW 1405

4415

5K0959434G
SW 1302, 1305, 1308
5K0959434H
5K0959434J
SW 1402, 1403
5K0959434K
Note:
Review and follow instructions in Technical Bulletin 01-18-12 “Software Version Management” (2014603).
The SVM Process must be completed in its entirety so the database receives the update confirmation
response. A warranty claim may not be reimbursed if there is no confirmation response to support the
claim.
Prior to launching the ODIS service diagnostic applications and starting control module update process,
confirm the date/time and time zone in Windows. The Windows date/time and time zone settings are
used by the diagnostic software as a component of the diagnostic logs submitted for warranty purposes.
 The ODIS tester patch version 5.2.7 and the baseline version 2.40.3 or higher must be installed.
 Connect a GRX3000VAS or MTRMSP0702 battery tester/maintainer to the vehicle battery.
 Do not operate the instrument cluster and the radio-navigation system during the update.
 Do not start the engine during the update.
 Make sure that during the software update no electro-magnetic radiation sources (for example, mobile
phones or cordless phones) are used in or near the vehicle.
 A cable connection between the ODIS tester and the vehicle must be used. When using a Bluetooth
or WiFi connection (diagnostic tool) the software update may fail.
 During the software update switch the hazard warning lights on to ensure a constant CAN data bus
activity of the vehicle.

Page 3 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

96-19-01 - Access-Start Authorization (KESSY) - Keyless Defective
Message in Instrument Cluster

Transaction
No:

2056358/2

Release date:

9/XX/2020

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans.
Code(s)

VIN Range From

VIN Range To

Passat

2017 – 2019

All

All

All

All

Jetta

2017 – 2018

All

All

All

All

Beetle, Beetle
Convertible

2017 – 2019

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:
9666

Damage
Code

HST

Damage Location (Depends
on Service No.)

--

--

0039
Passat

Parts Manufacturer

HLH

Labor Operation 3) : Charge battery

27068950 = See Elsa for latest time units.

Labor Operation 3) : Update programming

See GFF time expenditure

Causal Part: Select labor operation

01500000
Diagnostic Time 4)

GFF Time expenditure

01500000 = Actual GFF
printout (50 TU Max.)

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

Yes

No
No

Claim Comment: Input “As per Technical Bulletin 2056358” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
Page 4 of 5

© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

96-19-01 - Access-Start Authorization (KESSY) - Keyless Defective
Message in Instrument Cluster

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Transaction
No:

2056358/2

Release date:

9/XX/2020

Required Parts and Tools
Tool Description

Tool No:

Midtronics Battery Tester/Maintainer

GRX3000VAS
Or
MTRMSP0702

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with
ODIS Service with current online updates.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 5 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.