NHTSA ID Number: 10179957
Manufacturer Communication Number: LI54.10-P-071596
TSB/Document Date: 2020-09-21
Summary
Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged
Vehicle does not start / Vehicle cannot be unlocked - starter battery may be discharged
Topic number
LI54.10-P-071596
Version
1
Function group
54.10 Battery, power supply, voltage converter
Date
08-07-2020
Validity
BR167
Reason for change
Reason for block
Complaint:
- Vehicle does not start / Vehicle cannot be unlocked
- Display message in instrument cluster "Battery - Start Engine - see Operator's Manual"
Attachments
File
Description
Beispiel_Buswachhalter.pdf
Example for reading bus keepawake event from electrical
system data
Beispiel Kl. 15 EIN_de.pdf
Example for terminal 15 ON
example terminal 15 active.pdf
Example for terminal 15 ON
example_BUS_keep_awake.pdf
Example for bus keepawake event
Cause:
Bus keepawake control units are flagged up by event code U116000 "A bus keepawake control unit has been detected" in the electronic ignition switch (EZS) control unit.
If prolonged CAN activity (40 mins or longer) is evident in the on-board electrical system data, but this is Not flagged
by the EZS, go directly to cause 3.
Cause 1. The ESP control unit is keeping the CAN bus awake.
Affected software: A1679020202, A1679025704, A1679026603, A1679021403, A1679028301
Cause 2. Concerns All vehicles with code 631/632/640/641/642
LED Head Light Module control unit is keeping the bus awake.
Affected software: A2479026401
08-07-2020 11:33 PM
© Copyright Mercedes-Benz
AG
RUTHERE
Page 1/3
Cause 3. Only concerns vehicles with CAN activity lasting 40 minutes or longer, and without DTC U116000 in the EZS
The EZS control unit itself is keeping the bus awake
Remedy:
Remedy 1. Flash the ESP with the latest software release
Invoice under damage code 43181-72
Remedy 2. Concerns only vehicles with code 631/632/640/641/642
Flash LED Head Light Module control unit with the latest software release.
Invoice under damage code 82B01- 73
Remedy 3. Replace the EZS.
Invoice under damage code 8000N-54
Remedy 4. Continue with the analysis (create a PTSS case)
The following information is required for the analysis:
- Control unit event log of electronic ignition lock, EZS (N73)
- Control unit event log of SAM-F (N10/6)
- Up-to-date no-load current measurement
For all causes, discuss the following questions with the customer:
- Were there any messages in the instrument cluster?
- Did this behavior occur once only, or has it occurred before?
If so, when (approximately)?
- Was the vehicle parked in a particular location or with high traffic levels?
- Has the vehicle been modified or are there any installations in the vehicle?
Symptoms
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery discharges
Overall vehicle / Power supply / Battery/On-board electrical system / Battery function / Battery cannot be charged
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display message / Low voltage Charge battery
Overall vehicle / Power supply / Battery/On-board electrical system / Battery/on-board electrical system display message / Charging
Parts
Part number
ES1 ES2 Designation
08-07-2020 11:33 PM
© Copyright Mercedes-Benz AG
Quantity Note
RUTHERE
EPC
Page 2/3
A 001 982 81 08
80 Ah starter battery
1
X
A 001 982 82 08
92 Ah starter battery
1
X
Operation numbers/damage codes
Op. no.
Operation text
Time
Damage
code
Note
54-1011
PERFORM QUICK TEST
Use the damage code for the component causing the damage!
54-0640
CHECK BATTERY SYSTEM (AFTER
QUICK TEST)
Use the damage code for the component causing the damage!
54-1109
CHECK CONDITION OF BATTERY
Use the damage code for the component causing the damage!
54-1126
REPLACE BATTERY (AFTER CHECK)
Use the damage code for the component causing the damage!
54-0650
MAINTAIN ON-BOARD ELECTRICAL
SYSTEM VOLTAGE (FOR TESTING
AND DIAGNOSIS WORK)
Use the damage code for the component causing the damage!
54-0991
PROGRAM CONTROL UNIT ...............
(AFTER QUICK TEST)
Use the damage code for the component causing the damage!
54-0992
CODE CONTROL UNIT............. (AFTER QUICK TEST)
Use the damage code for the component causing the damage!
54-0645
CHECK NO-LOAD CURRENT CONSUMPTION
Use the damage code for the component causing the damage!
54-2536
REPLACE ELECTRONIC IGNITION
LOCK CONTROL UNIT (AFTER QUICK
TEST)
Use the damage code for the component causing the damage!
WIS-References
Document number
Title
AR54.10-P-1129LW
Battery - Check condition
Cause
AR54.10-P-1130LW
Charge battery
Remedy
AR54.21-P-0038ME
Remove/install electronic
ignition lock control unit
Remedy
08-07-2020 11:33 PM
© Copyright Mercedes-Benz AG
Note
RUTHERE
Allocation
Page 3/3
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: LI54.10-P-071596
Replacement Service Bulletin Number:
MFR Communication Date: 2020-08-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.