T-SB-0041-20

Rev1

April 15, 2020

2021 Corolla, Corolla Hatchback, and Corolla HV PreDelivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2021

Corolla, Corolla Hatchback,
Corolla HV

ADDITIONAL INFORMATION

REVISION NOTICE
August 11, 2020 Rev1:
 The Installation of Rubber Body Plugs section has been included.
Any previous printed versions of this bulletin should be discarded.

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:





Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures which apply specifically to 2021 model year Corolla,
Corolla Hatchback, and Corolla Hybrid vehicles. A universal PDS Check Sheet which contains
PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly
perform a complete PDS, you must complete all procedures contained in this TSB as well as the
universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.

© 2020 Toyota Motor Sales, USA

Page 1 of 10

T-SB-0041-20

Rev1

April 15, 2020

Page 2 of 10

2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Warranty Policy

If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.

Warranty Information
OP CODE

DESCRIPTION

001013

Pre-Delivery Service (PDS)

MODEL

TIME

Corolla

1.0

Corolla Hatchback

1.0

Corolla HV

1.4

OFP

T1

T2

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*

QTY

TSADVUNIT

Techstream 2.0
Techstream Lite

PART NUMBER

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 15.00.028 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

© 2020 Toyota Motor Sales, USA

1

T-SB-0041-20

Rev1

April 15, 2020

Page 3 of 10

2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Procedures



D/C Cut Fuse Installation* ..................................................................................................... 3



Front and Rear Emergency Towing Eyelet Removal* ............................................................ 4



Front and Rear Emergency Towing Eyelet Hole Cover Installation* ...................................... 6



Front License Plate and Mounting Bracket Installation* ......................................................... 7



Installation of Rubber Body Plugs* ........................................................................................ 9



Tire Pressure Warning System (TPWS) Initialization ........................................................... 10



Dealer Contact Information for Call Dealer Head Unit Function* ......................................... 10



Entune™ 3.0 App Suite Connect Initialization/Update ......................................................... 10

*If applicable.

D/C Cut Fuse Installation

The D/C cut fuse (30A) has been removed at the assembly plant to reduce parasitic current
draw in transit and storage. The removed D/C cut fuse (30A) is stored in the blank space of the
relay block in the engine compartment. The D/C cut fuse (30A) MUST be reinstalled to the
original location during PDS.
NOTE
This step is ONLY necessary on Japan produced vehicles (VINs starting with “J”) marketed in the
continental United States, and on ALL vehicles in Hawaii, Puerto Rico, Saipan, Guam, and
American Samoa.
Figure 1.
B

C

z

A

z

2

z

z

1
1

z

2

z
z

A

Relay Block

1

Remove D/C Cut Fuse (30A)

B

Gasoline Vehicles

2

Install D/C Cut Fuse (30A) (Original Location)

C

Hybrid Vehicles

© 2020 Toyota Motor Sales, USA

T-SB-0041-20

Rev1

April 15, 2020

Page 4 of 10

2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal

1. If installed, remove the front and rear
emergency towing eyelets from the front
and rear bumpers by turning
them counterclockwise.

Figure 2.

NOTE
If it is difficult to loosen the front emergency
towing eyelet, use a steel bar.

1
1
cz

22

z

1

Front Emergency Towing Eyelet

2

Rear Emergency Towing Eyelet

© 2020 Toyota Motor Sales, USA

T-SB-0041-20

Rev1

April 15, 2020