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NHTSA ID Number: 10179110

Manufacturer Communication Number: A3020292060560_1

TSB/Document Date: 2020-09-03


Summary

This bulletin contains instructions for when the clutch is slipping, there is a gearbox malfunction message, and the vehicle shudders on odd number digits (several DTCs could be stored as well).


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TSB/Document ID: A3020292060560_1

Replacement Service Bulletin Number:

MFR Communication Date: 2020-08-31

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS

MFR Component System:

MFR Component Subsystem:


Previous TSB

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30 Various DTCs stored in the TCM and/or running problems - high maximum temperature recorded for
clutch K1
30 20 29 2060560/1 August 31, 2020.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

S3

2018 - 2020

All

0GC transmission

A3, A3
Cabriolet,

2017 - 2020

All

0GC transmission

TT, TTR,
and TTS

2019 - 2020

All

0GC transmission

Condition
Customer states:
 The clutch slips when pulling away.
Or
 The gearbox malfunction message appears in the instrument cluster.
Or
 The vehicle shudders when shifting to odd numbered gears (e.g. 2 > 3 gear change, 4 > 5 gear change, etc.).
Workshop findings:
 The customer statement(s) can be reproduced.
 In the gearbox measured values the calculated maximum temperature of the clutch (K1) is about 400 °C
(Figure 1).
 The transmission fluid condition smells burnt and is black or very dark in color.
 Various DTCs are stored in the transmission control module (TCM), J217 (address word 0002) regarding the
clutch and gear changing (e.g. gear 1 not adjustable, clutch slip, etc.).
 TSB 2050723: 35 Gearbox Malfunction Warning, DTC P176F00, P176E00 or P175E00 stored in the TCM
does not show in ELSA for the vehicle or when TSB 2050723 is followed it does not apply to the concern.

Technical Background
Clutch 1 is worn.

Page 1 of 4
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Production Solution
Not applicable.

Service
If the above condition applies to the vehicle:
1. Check if the TSB 2050723 applies to the vehicle first. If it does not lead to repair or AudieBay logo Technical
Assistance Center (TAC) case, then continue with this TSB.
2. Using the diagnostic scan tool check the measured value for Clutch 1’s maximum temperature (Figure 1).

Figure 1. Measured value for Clutch 1 maximum temperature.
3. Check the transmission fluid by obtaining a sample of
the transmission fluid drained in to a white cup.
Approximately one inch of transmission fluid in the
cup is all that is required. Take a photograph of the
fluid with the cup tilted at about 45 degrees for your
records (Figure 2). It may be needed if an AudieBay logo
Technical Assistance Center (TAC) case needs to be
opened or for warranty purposes.

Figure 2. Fluid photograph example showing
approximately one inch of fluid in the white cup, and
tilted on an angle to show depth and color.
4. If the measured value for Clutch 1 maximum temperature is about 400 degrees Celsius and the transmission
fluid smells burnt and is black or very dark in color, then replace the dual clutch, the transmission fluid, and
the transmission filter per the repair manual.
5. If the clutch 1 maximum temperature is not close to 400 degrees Celsius and the transmission fluid is not
black or very dark in color then this TSB does not apply. Open an AudieBay logo Technical Assistance Center (TAC)
case with pictures of the transmission fluid picture attached and your diagnosis information. Then contact the
AudieBay logo Technical Assistance Center (TAC).

Page 2 of 4
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

3060

Damage Code:

0014

Labor Operations:

Remove and install gearbox

3435 19XX

See SRT with
associated
operations

3060 19XX

See SRT with
associated
operations

GFF

0150 0000

Time stated on
the diagnostic
protocol (Max 50
TU)

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

(Check labor operation by VIN)
Multiple clutch remove + reinstall
(Check labor operation by VIN)
Diagnostic Time:

Claim Comment:

As per TSB #2060560/1

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts and Screws as needed per the
Repair Manual

See ETKA/ELSA

0GC398XXXX

Repair kit for Multiple Clutch

01

(Order to VIN and production date)

Page 3 of 4
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

0GC325XXXX

Filter element

01

(Order to VIN and production date)
G055529A2

Dual clutch gearbox oil

07

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2050723, 35 Gearbox Malfunction Warning, DTC P176F00, P176E00 or P175E00 stored in the TCM.
All parts and service references provided in this TSB (2060560) are subject to change and/or removal.
©2020 AudieBay logo of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 4 of 4
© 2020 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

1


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