NHTSA ID Number: 10178523
Manufacturer Communication Number: L-SB-0027-20
TSB/Document Date: 2020-08-17
Summary
TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year NX 300, NX 300h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
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TSB/Document ID: L-SB-0027-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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L-SB-0027-20
July 30, 2020
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
NX300, NX300H
ADDITIONAL INFORMATION
Introduction
This bulletin contains the vehicle specific pre-delivery services for 2021 model year NX 300,
NX 300h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet
for services to be performed.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Procedures
D/C Cut Fuse Installation ...................................................................................................... 2
Deletion of Vehicle Alert History ............................................................................................ 3
Tire Pressure Warning System (TPWS) Initialization............................................................. 4
Memorize Steering Angle Neutral Point................................................................................. 4
Front Emergency Towing Eyelet Removal* ........................................................................... 5
Front Emergency Towing Eyelet Hole Cover Installation* .................................................... 6
Front License Plate and Mounting Bracket Installation*......................................................... 7
Installation of Rubber Body Plugs* ........................................................................................ 9
*If applicable.
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
Page 1 of 9
L-SB-0027-20
July 30, 2020
Page 2 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (20A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (20A) into its original location
and clear ALL related Diagnostic Trouble Codes (DTCs).
Remove the D/C cut fuse (20A) from the blank space of the relay block in the engine
compartment and install it in the location shown.
Figure 1.
1
Relay Block
4
Remove This D/C Cut Fuse (20A)
2
For Hybrid
Vehicles
5
Install D/C Cut Fuse (20A) Here (Original Location)
3
For Gasoline Vehicles
NOTE
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to Service Bulletin L-SB-0017-20, Battery Maintenance During PDS, for battery
maintenance information.
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 3 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Deletion of Vehicle Alert History
As the D/C cut fuse is removed, the communication between the various ECUs is interrupted.
When the D/C cut fuse is reinstalled, the communication status is restored, but Lexus
Enform
Service Connect may store malfunction history in the form of vehicle alert history.
Therefore, it is necessary to operate the multi-display and delete the vehicle alert history AFTER
installing the D/C cut fuse during PDS at the dealership.
Deletion procedure
1. Turn the engine switch (power switch) to the “ON” position (“ON” mode).
2. Push the Menu switch on the remote touch device.
3. On the multi-display, enter the following menus: Info – Vehicle Alert History.
4. If there is vehicle alert history, perform the Delete History operation.
HINT
If there is no vehicle alert history stored, the system will display a message stating that
“There is no vehicle alert history.”
5. When the vehicle alert history deletion confirmation screen is displayed, select Yes.
HINT
When deletion of the vehicle alert history is complete, the system will display a message stating that
“There is no vehicle alert history.”
6. Turn the engine switch (power switch) to the “OFF” position (“OFF” mode).
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 4 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure (NX 300 / NX 300h).
Note the spare tire does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than the shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Memorize Steering Angle Neutral Point
As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is
cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system/panoramic view
monitor system will be operative, but it cannot display guidelines to assist parking operation
because the center position recognized by the steering angle sensor may not be in an initial
position. Therefore, perform steering angle neutral point initialization AFTER installing the
D/C cut fuse during PDS.
Refer to the applicable Repair Manual for the steering angle neutral point
initialization procedure (NX 300 / NX 300h).
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 5 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal
1. Remove the two front emergency towing
eyelets from the front bumper extension by
turning them counterclockwise.
Figure 2.
HINT
If it is difficult to loosen the front emergency
towing eyelet, use a steel bar.
1
c
1
2. Place one of the removed front emergency
towing eyelets into the storage box in the
luggage compartment.
Front Emergency Towing Eyelet
Figure 3.
HINT
Dispose of the other removed emergency
towing eyelets.
1
c
1
Front Emergency Towing Eyelet
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 6 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Hole Cover Installation
1. Install the two front bumper No. 2 front
emergency towing eyelet hole covers,
which are stored in the glove compartment,
onto the front bumper extension.
Figure 4.
B
A
A. Insert the arrow-shaped part (A) of the
front bumper No. 2 front emergency
towing eyelet hole cover into the eyelet
hole (B) as shown.
1
c
c
c
B. Install the front bumper No. 2 front
emergency towing eyelet hole cover to
the hole of the front bumper extension.
A
B
HINT
Make sure the front emergency towing
eyelet hole cover is installed in the front,
and the rear emergency towing eyelet
hole cover is installed in the rear.
1
c
A
Arrow-shaped Part
B
Eyelet Hole
1
Front Emergency Towing Eyelet Hole Cover
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 7 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate mounting bracket and two self-tapping screws for the 2021 model year
NX 300 and NX 300h are stored in the rear cargo area of the vehicle. Install the license plate
and mounting bracket during PDS.
1. Install the mounting bracket.
Figure 5.
A. Align holes “A” of the mounting bracket
with the dimples on the radiator
lower grille.
1
B
B
NOTE
Holes “A” are used to install the
mounting bracket onto the
bumper cover.
Holes “B” are used to install the license
plate onto the mounting bracket.
A
A
2
B. Engage the two clips and screw the two
supplied self-tapping screws directly
into the dimples to install the front
license plate mounting bracket.
NOTICE
Do NOT pre-drill holes into the
dimples on the front bumper cover.
Do NOT overtighten the
self-tapping screws.
3
1
1
Mounting Bracket
2
Dimple
3
Self-tapping Screw
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 8 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
Install the front license plate onto the
mounting bracket using two noncorroding
bolts with the following dimensions.
Figure 6.
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
2
1
1
Front License Plate
2
Figure 7.
1
Nominal Length
2
Diameter
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0027-20
July 30, 2020
Page 9 of 9
2021 NX 300, NX 300h Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep 2A
ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according to the following instructions by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole.
B. Install two plugs in the torque box hole or rocker inner hole.
Figure 8.
1
2
z
6
3
z
5
z
z
6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
4
z
z
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
z
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