NHTSA ID Number: 10178416
Manufacturer Communication Number: SB-20-31-001
TSB/Document Date: 2020-08-10
Summary
Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a squeak noise when driving over road imperfections.
Tesla
, Inc.
Service Bulletin
SB-20-31-001
July 24, 2020
Inspect Front Stabilizer Bar For Squeak
Noise
Classification
Section/Group
Mobile Service
Repair Bulletin
31 - Suspension
Cannot Perform
Model Year
Model
Country/Region
Version
2019 - 2020
Model S, Model X
All
All
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding
the operation of Tesla
vehicles. These instructions should only be performed by trained professionals.
Condition
Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a
squeak noise when driving over road imperfections.
Correction
Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the stabilizer bar with one
that has properly vulcanized bushings.
Correction Description
Correction
Time
SB-20-31-001 Not Applicable
S012031001
0.00
No Squeak Noise From Front Suspension During Test Drive
S022031001
0.30
Inspect Front Stabilizer Bar Bushings; No Squeak Noise (Model X)
S032031001
0.60
Inspect Front Stabilizer Bar Bushings; No Squeak Noise (Model S)
S042031001
0.65
Inspect And Replace Front Stabilizer Bar For Squeak Noise (Model X)
S052031001
4.35
Inspect And Replace Front Stabilizer Bar For Squeak Noise (Model S)
S062031001
4.45
Part Number
Parts Required 2007090-00-C
Description
Quantity
NUT HF M10x1.25 PC10 PTP COLORED
2
1059386-00-B
1022543-00-B
1138547-00-A
1037743-00-A
2007059-00-B
1004356-00-B
For Model S
FR STABAR, 24MM
BLT,HEX,M6-1.00X30 + PATCH
BATTERY BOLTS, SERVICE REPAIR KIT, SX
BOLT PF M6x40 PC109 ECOFIX
NUT HFPT M10x1.50 [10]-ZnNi
NUT HFPT M14-2.00 [10] ZnNi-W
1
4
1
2
4
2
2007206
1027386-00-A
1138547-00-A
1037743-00-A
1004356-00-B
2007059-00-B
For Model X
BLT,HEX,FLG,M6-1.00x25[8.8]-09
FR STABAR ASSY 25MM
BATTERY BOLTS, SERVICE REPAIR KIT, SX
BOLT PF M6x40 PC109 ECOFIX
NUT HFPT M14-2.00 [10] ZnNi-W
NUT HFPT M10x1.50 [10]-ZnNi
4
1
1
2
2
2
If Necessary:
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Page 1 of 3
SB-20-31-001
_
Special Tools 1027589-00-E
1021242-00-C
1066521-00-A
1020566-00-E
1026526-00-C
1028149-00-A
1038478-00-A
1028325-00-A
Subframe Fixture
Subframe Fixture, Front Jig - MDLS
Powertrain Table
Batt Man Lift Table - MDLS
HV Battery
Alignment Rods
Tool, HV RapidMate Install
Asy,Cover,HV Rapid,HVBat,MDLS
Asy,Cover,LV Rapid,HVBat,MDLS
Shop Supplies Paint pen
Procedure
1. Perform a short test drive where the vehicle travels slowly over large speed bumps, curbs cuts, or road
imperfections that will substantially compress or extend the front suspension.
2. While moving over the speed bump, curb cut, or road imperfection, listen for a squeak noise from the front
suspension.
If there is no squeak noise, then this bulletin does not apply. Discontinue this procedure.
If there is a squeak noise, continue to the next step.
3. Remove both front wheels (refer to Service Manual procedure 34012401).
4. Raise the vehicle to a working height.
5. Remove and discard the nuts that attach both stabilizer bar links to the front stabilizer bar and remove the links
from the stabilizer bar (Figure 1).
CAUTION: Use a wrench to hold the stabilizer link ball joint stud while removing the nut to prevent stabilizer
link ball joint damage.
Figure 1 – Model X (LH side shown for clarity, Model S similar)
Page 2 of 3
SB-20-31-001
_
6. Use a pry bar to move the end of the front stabilizer bar up and down on each side of the vehicle (Figure 2):
If there is no squeak noise from either side when moving the stabilizer bar end up and down, this bulletin does
not address the source of the squeak noise. Skip to step 10.
If there is a squeak noise from either side when moving the stabilizer bar end up and down, the stabilizer bar
is to be replaced. Continue to the next step.
Figure 2 – Model X (LH side shown for clarity, Model S similar)
7. Inspect the replacement stabilizer bar for a green paint mark on a rubber bushing and a yellow paint mark on the
bushing mount verifying proper vulcanization of the bushings.
CAUTION: If both the green and yellow marks are missing, do not install that stabilizer bar, return it to MRB.
8. Replace the front stabilizer bar (refer to Service Manual procedure 31012202), however, do not attach the
stabilizer links to the stabilizer bar or install the wheels as of yet.
NOTE: Do not discard the defective stabilizer bar. Return the defective stabilizer bar to MRB.
9. Use the pry bar to move the end of the replacement front stabilizer bar up and down on each side of the vehicle
(Figure 2):
If there is still a squeak noise from either side when moving the stabilizer bar end up and down, escalate a
Toolbox session and wait for further instruction.
If there is no squeak noise from either side when moving the stabilizer bar end up and down, continue to the
next step.
10. Install the stabilizer links onto the front stabilizer bar, and then install new nuts to attach the links to the stabilizer
bar (torque 70 Nm) (Figure 1).
CAUTION: Use a wrench to hold the stabilizer link ball joint stud while installing the nut to prevent stabilizer
link ball joint damage.
11. Install both front wheels (refer to Service Manual procedure 34012401).
Page 3 of 3
SB-20-31-001
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla
.com
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TSB/Document ID: SB-20-31-001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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