Bulletin No.: PIC5650H
Published date: 07/24/2020

Preliminary Information
PIC5650H Diagnostic Tip - Security Light on Intermittently / No
Crank/No Start or Start Stall / Keyless Access Vehicles May Display
No Remote/Fob Detected / Poor or No RKE Range / Service TPM
Models
Brand:
All

Model:
All

Model Years:
2007 - 2021

VIN:
from
All

Engine:

to
All

All

Transmissions:
All

Supersession Statement
This PI was superseded to update the Models and Condition. Please discard PIC5650G.

Condition / Concern
A customer may comment on any of the following complaints:
- Intermittent no crank
- Intermittent no start, or start and stall
- Security / Theft light / Message
- Poor or no RKE range
- Keyless or passive entry/start inoperative
- No Fob Detected message
- Service Tire Pressure Monitor message
- Any of the following DTC's: B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Note: On vehicles equipped with keyless/passive start, the vehicle will start if the fob is placed in the fob pocket.
In most cases, these concerns cannot be duplicated.
The above systems use Radio Frequency (RF) to transmit information. Some aftermarket devices cause Radio
Frequency Interference (RFI), which can "jam" the radio frequency being transmitted.
Listed below are a number of aftermarket devices that can cause RFI. In many cases, these types of devices will
be attached to the customer's key ring and could be removed from the key ring or from inside the vehicle when
the customer drops the vehicle o for service.
-

Vehicle immobilizer keys from other vehicles
Keyless access transmitters from other vehicles
Interstate/bridge toll passes
Gate/door passes to allow access to pools, driveways, entry doors, etc.
Community/parking access cards
Fuel station speed passes
Building access swipe cards/ transponder devices

Additional items to be aware of:
- Aftermarket LED dome, tail, turn, stop, strip, oor, door, Logo, head lights
In many cases, when the LED lighting is turned on it can interfere with a RF signal. Example, RKE inoperative
after the rst
fob button press. When the RKE fob button is pressed the dome lights may turn on, which if equipped
with an aftermarket
LED dome light, it can interfere with any additional fob button presses.
- Certain cell phone chargers
- USB power banks
- USB ash lights
- Fans (12 volt or 110 volt)
- Any type of USB, 12 volt or 110 volt chargers

- “Bedazzle Trim Ring” surrounding ignition lock cylinder, shown below (1)

Recommendations / Instructions
Important: Do not replace any parts for this concern prior to duplicating the concern and
reviewing the following information:
Before any in depth diagnosis is performed, question the customer or inspect the vehicle
for any types of aftermarket equipment, like shown above, which could cause RFI. These
items need to removed and/or disconnected from the vehicle.
It is possible to get RFI from transponders or other frequency emitting devices in the area.
An RFI meter is available from the aftermarket that can be utilized as an aid to locate stray
RFI signals. One example of an RFI meter is from RF Solutions model 006-ND, shown below.
As a general rule of thumb, any interference which does not illuminate the red LED’s on the
tester would be considered acceptable.

Important: Dealer should also direct their customers to the appropriate section in the Owner
manuals that references that the device complies with Part 15 of the FCC Rules. Examples, of
where this info may be found depend on the model and/or year. This may be found under
Immobilizer Operation, Keyless Entry, Keyless Access, or Radio Frequency Statement
sections.

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